Users Guide

Meddelelser på Hent drivere og downloads-flisen..........................................................................................................26
Kapitel 6: Scanning af pc'ens hardware........................................................................................... 27
Scanne en bestemt hardwarekomponent........................................................................................................................ 27
Køre en hurtig hardwarescanning..................................................................................................................................... 28
Kør en stresstest................................................................................................................................................................. 28
Kapitel 7: Optimering af din pc....................................................................................................... 30
Slet filer.................................................................................................................................................................................30
Finjuster pc’ens ydeevne....................................................................................................................................................30
Optimer netværk..................................................................................................................................................................31
Fjern virusser og malware................................................................................................................................................... 31
Fjern potentielt uønskede programmer....................................................................................................................... 31
Kør alle pc-scanninger og optimeringer............................................................................................................................32
Kapitel 8: Virtual assistant – oversigt..............................................................................................34
Kapitel 9: Oprettelse af supportanmodning..................................................................................... 35
Opret en supportanmodning for et problem, som registreres af en scanning............................................................ 35
Opret en supportanmodning manuelt...............................................................................................................................36
Siden Oplysninger om problem.......................................................................................................................................... 36
Side med oversigt over problemer.................................................................................................................................... 37
Dele, der kan afsendes........................................................................................................................................................37
Kapitel 10: Oversigt over fejlfinding................................................................................................ 38
Kapitel 11: Oversigt over historik.................................................................................................... 39
Kapitel 12: Sådan får du support..................................................................................................... 40
Send filer til Dells tekniske support................................................................................................................................... 40
Afsend logfiler til Dells tekniske support............................................................................................................................41
Fjernfejlsøgning.....................................................................................................................................................................41
Tillad fjernfejlsøgning ved brug af RemoteAssist........................................................................................................41
Tillad fjernfejlfinding ved brug af fjernhjælp............................................................................................................... 42
Kapitel 13: Giv feedback.................................................................................................................43
Kapitel 14: Ofte stillede spørgsmål..................................................................................................44
Kapitel 15: SupportAssist til hjemmecomputere – ressourcer............................................................ 47
Kapitel 16: Kontakt Dell..................................................................................................................48
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Indholdsfortegnelse