Users Guide
Table Of Contents
- SupportAssist for Home PCs Version 3.10.3 User’s Guide
- Contents
- Introduction
- Getting started with SupportAssist for Home PCs
- Minimum PC requirements
- Install SupportAssist for Home PCs
- SupportAssist user interface
- Change language setting
- Create a SupportAssist profile
- Update contact and shipping information
- Use a different SupportAssist profile
- Configure Internet settings
- Scheduled scans and optimizations
- Manually update SupportAssist
- Notifications
- Uninstall SupportAssist
- System reset and repair overview
- Dell Migrate overview
- Drivers and downloads overview
- Scanning PC hardware
- Optimizing your PC
- Virtual assistant overview
- Creating a support request
- Troubleshooting overview
- History overview
- Getting support
- Provide feedback
- Frequently asked questions
- SupportAssist for Home PCs resources
- Contact Dell
Troubleshooting overview
The Troubleshooting page enables you to troubleshoot issues with network connectivity and PC performance. It also enables
you to scan your PC for hardware issues and provides links to video tutorials to troubleshoot common hardware and software
issues. The troubleshooting links enabled for you depends on your user account type. For instructions to know your user account
type, see the operating system documentation at https://support.microsoft.com/.
NOTE: If a hardware issue is detected or a support request is created for a hardware issue, the links to troubleshoot
hardware issues are disabled.
If your PC is running the 64-bit Windows 10 RS4 or later version of operating system, the Troubleshooting page also enables
you to set up the following:
● Microsoft Office account
● Automatic Windows updates
● Email account
● Printer
● Browser home page
● Desktop wallpaper
● Automatic application updates, Live Tile, and Video Autoplay settings in Microsoft Store
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