Users Guide

驱动程序的严重性类别......................................................................................................................................................24
安装驱动程序更新..............................................................................................................................................................24
卸载驱动程序更新..............................................................................................................................................................25
“获取驱动程序和下载”磁贴通知.................................................................................................................................25
章 7: 扫描 PC 硬件..........................................................................................................................27
扫描特定硬件组件.............................................................................................................................................................. 27
运行快速硬件扫描.............................................................................................................................................................. 27
运行压力测试...................................................................................................................................................................... 28
“扫描硬件”磁贴通知......................................................................................................................................................28
章 8: 优化您的 PC.......................................................................................................................... 30
清理文件.............................................................................................................................................................................. 30
调整 PC 性能........................................................................................................................................................................31
优化网络............................................................................................................................................................................... 31
删除病毒和恶意软件.......................................................................................................................................................... 31
删除可能不需要的程序................................................................................................................................................32
运行所有 PC 扫描和优化.................................................................................................................................................. 32
章 9: 虚拟助手概览......................................................................................................................... 34
章 10: 创建支持请求........................................................................................................................36
为通过扫描检测到的问题创建支持请求........................................................................................................................ 36
手动创建支持请求..............................................................................................................................................................36
问题详细信息页面.............................................................................................................................................................. 37
问题摘要页面...................................................................................................................................................................... 37
可派发部件.......................................................................................................................................................................... 38
章 11: 故障处理概览........................................................................................................................ 39
章 12: 历史记录概览........................................................................................................................40
章 13: 获得支持...............................................................................................................................41
发送文件至戴尔技术支持人员......................................................................................................................................... 42
发送日志文件至戴尔技术支持人员.................................................................................................................................43
允许远程访问 PC................................................................................................................................................................43
章 14: 常见问题.............................................................................................................................. 44
章 15: SupportAssist for Home PCs 资源..........................................................................................47
章 16: 联系戴尔.............................................................................................................................. 48
要与戴尔联系以解决销售、技术支持或客户服务问题，请执行以下操作.............................................................. 48
查找手册和说明文件..........................................................................................................................................................48
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