Release Notes

Table 1. Minimum PC requirements (continued)
Particulars Requirements
NOTE: SupportAssist is
supported on both 32-bit and
64-bit operating systems.
● Microsoft Windows 8
● Microsoft Windows 8.1
● Microsoft Windows 10
Edge Gateways:
● Microsoft Windows 10 IoT Enterprise 2015 LTSB (only 64-bit)
● Microsoft Windows 10 IoT Enterprise 2016 LTSB (only 64-bit)
Embedded Box PCs:
● Microsoft Windows 10 Professional (only 64-bit)
● Microsoft Windows 10 IoT Enterprise 2015 LTSB (only 64-bit)
● Microsoft Windows 10 IoT Enterprise 2016 LTSB (only 64-bit)
Software Microsoft .NET Framework 4.7.2
NOTE: If you do not have Microsoft .NET Framework 4.7.2, SupportAssist installs
the latest Microsoft .NET Framework on your PC.
Web browser Microsoft Edge, or Internet Explorer 10 or later
Hardware
● Memory (RAM)—2 GB
● Hard drive free space—1 GB
Network Internet connectivity
Ports
● 5700—to open the SupportAssist user interface
● 9012—to communicate with Dell SupportAssist service
● 8883, 8884, 8885, or 8886—to communicate with Dell support website
● 28283—to pair your Dell PC to any other PC for data migration
● 28100–28700—to migrate your data to your Dell PC from any other PC
The PC must be able to connect to the following destinations:
● https://saservices.dell.com
● https://apidp.dell.com
● https://fuslite.dell.com
● https://cs-is.dell.com
●
https://tdm.dell.com
● https://api.dell.com
● https://downloads.dell.com
● https://www.dell.com
● https://dl.dell.com
● http://content.dellsupportcenter.com
New and enhanced features
● Display scan and optimizations notifications on PCs with Premium Support Plus service plan.
● Display service offers applicable for your PC.
● Automatic or manual installation of SupportAssist OS Recovery.
● Improved notifications for hardware issues detected on your PC.
● Enhanced virtual assistant features to identify and resolve PC issues more effectively.
Known issues
Selected files and settings are automatically cleared
Description
2
Release summary