Release Notes

Install SupportAssist for Home PCs
By default, SupportAssist is installed on all PCs shipped from the Dell factory. If SupportAssist is not installed on your PC, you
can manually download and install SupportAssist.
Prerequisites
● The PC must meet the minimum PC requirements for installing and using SupportAssist. See Minimum PC requirements on
page 5.
● You must have administrator rights on the PC.
Steps
1. Go to www.dell.com/supportassistforpcs.
2. Click Download Now.
The SupportAssistInstaller.exe file is downloaded.
3. Double-click the SupportAssistInstaller.exe file.
The installation progress is displayed in SupportAssist installer window. After SupportAssist is installed, a shortcut is
created on the desktop.
NOTE: On PCs with operating system build number 16299 or later, the shortcut icon is not created.
4. Click Launch.
SupportAssist for Home PCs is installed, and the user interface is displayed.
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10 Install SupportAssist for Home PCs