Users Guide

Table 4. Notifications on the SupportAssist user interface (continued)
When the notification is displayed Action
You have not optimized your PC in the last 28 days
● Click Run all to run all the scans and optimizations on your
PC.
● Click Remind Me Later to view the notification when you
reopen SupportAssist after 24 hours.
● Click Cancel to hide the notification.
Your PC service plan is about to expire, or has expired.
● Click Renew to renew the PC service plan.
● Click Remind Me Later to view the notification when you
reopen SupportAssist after 24 hours.
● Click Never Remind Me to stop SupportAssist from
displaying the notification again.
You renewed your PC service plan. Click OK to hide the notification.
SupportAssist OS Recovery is not installed on your PC.
● Click Let's go to initiate SupportAssist OS Recovery
installation.
● Click Remind me later to view the notification later.
● Click Dismiss to stop SupportAssist from displaying the
notification again.
SupportAssist OS Recovery is enabled for your PC.
● Click Thanks, got it to stop SupportAssist from displaying
the notification again.
● Click Tell me more to view the SupportAssist OS
Recovery User's Guide.
Your PC is eligible for the Dell Software Support (DSS)
service plan and SupportAssist detected redundant files,
network connectivity issues, or virus or malware on your PC.
NOTE: The DSS service plan is available for XPS,
Alienware, Inspiron, and G Series PCs in the U.S. with an
active Basic or expired service plan.
● Click Learn more for more information about the Dell
Software Support service plan.
● Click Remind me Later if you want SupportAssist to
notify you about the service plan later.
● Click Dismiss to stop SupportAssist from displaying the
notification again.
Notifications on taskbar or Windows Action Center
Depending on the version of the operating system installed on your PC, SupportAssist displays notifications on the taskbar or in
the Windows Action Center:
● On Microsoft Windows 8, or 8.1, notifications are displayed on the taskbar.
● On Microsoft Windows 10, notifications are displayed in the Windows Action Center.
The following table provides a summary of the different types of notifications that are displayed on the taskbar or in the
Windows Action Center.
Table 5. Taskbar or Windows Action Center notifications
When the notification is displayed Action
On the Dell Data Assistant user interface, you deferred erasing
your old PC after migrating your data to your new PC.
Click the notification to open Dell Data Assistant or snooze
the notification.
On the SupportAssist user interface, you deferred erasing
your old PC after migrating your data from the old PC to your
new PC.
Click the notification to open SupportAssist.
During a scheduled scan, an urgent driver update is detected. Click the notification to see the driver details page. For
instructions to install driver updates, see Install driver updates
on page 26.
A support request must be created for an issue that is
detected during a manually initiated or a scheduled scan.
For a hard drive, SSD, battery, keyboard, RAM, mouse, optical
drive, or video card, perform one of the following steps:
● Click Tell me more to view the issue details and create a
support request.
16 بدء استخدام SupportAssist لأجهزة الكمبيوتر المنزلية