Users Guide
Table Of Contents
- SupportAssist til hjemmecomputere, version 3.9 Brugervejledning
- Indholdsfortegnelse
- Introduktion
- Kom godt i gang med SupportAssist til hjemmecomputere
- Minimumskrav til pc'en
- Installer SupportAssist til hjemmecomputere
- Brugergrænsefladen i SupportAssist
- Skift sprogindstilling
- Opret en SupportAssist-profil
- Opdater kontakt- og leveringsoplysninger
- Brug en anden SupportAssist-profil
- Konfigurer internetindstillinger
- Planlæg automatiske scanninger og optimeringer
- Opgrader SupportAssist manuelt
- Meddelelser
- Fjern SupportAssist
- Oversigt over systemnulstilling og reparation
- Oversigt over Dell Migrate
- Oversigt over drivere og downloads
- Scanning af pc'ens hardware
- Optimering af din pc
- Virtual assistant – oversigt
- Oprettelse af supportanmodning
- Oversigt over fejlfinding
- Oversigt over historik
- Sådan får du support
- Ofte stillede spørgsmål
- SupportAssist til hjemmecomputere – ressourcer
- Kontakt Dell
Kapitel 1: Introduktion..................................................................................................................... 5
Nøglefunktioner..................................................................................................................................................................... 5
Formål med dokumentet.......................................................................................................................................................5
Målgruppe...............................................................................................................................................................................5
Nye funktioner og forbedringer........................................................................................................................................... 5
Understøttede pc'er..............................................................................................................................................................6
Muligheder med SupportAssist og Dell-serviceplaner...................................................................................................... 6
Andre servicetilbud................................................................................................................................................................8
Kapitel 2: Kom godt i gang med SupportAssist til hjemmecomputere................................................. 10
Minimumskrav til pc'en........................................................................................................................................................10
Installer SupportAssist til hjemmecomputere....................................................................................................................11
Brugergrænsefladen i SupportAssist..................................................................................................................................11
Skift sprogindstilling............................................................................................................................................................. 12
Opret en SupportAssist-profil.............................................................................................................................................12
Opret en ny Dell Min konto........................................................................................................................................... 13
Log på med en social mediekonto................................................................................................................................ 13
Opdater kontakt- og leveringsoplysninger........................................................................................................................13
Brug en anden SupportAssist-profil...................................................................................................................................14
Konfigurer internetindstillinger............................................................................................................................................14
Planlæg automatiske scanninger og optimeringer........................................................................................................... 14
Opgrader SupportAssist manuelt.......................................................................................................................................15
Meddelelser...........................................................................................................................................................................15
Meddelelser i SupportAssist-brugergrænsefladen.....................................................................................................15
Meddelelser på proceslinjen eller i Windows Handlingscenter..................................................................................16
Bannere på SupportAssist-hjemmesiden.....................................................................................................................17
Deaktiver SupportAssist-meddelelser..........................................................................................................................18
Fjern SupportAssist..............................................................................................................................................................18
Kapitel 3: Oversigt over systemnulstilling og reparation................................................................... 20
Gendan din PCs fabriksindstillinger...................................................................................................................................20
Nulstil din pc, og opdater operativsystemet..................................................................................................................... 21
Konfigurerer systemreparationsindstillinger......................................................................................................................21
Reparer din pc......................................................................................................................................................................22
Kapitel 4: Oversigt over Dell Migrate...............................................................................................23
Migrer data fra en gammel pc til en ny.............................................................................................................................24
Slet og nulstil gammel pc....................................................................................................................................................25
Kapitel 5: Oversigt over drivere og downloads................................................................................. 26
Installer driveropdateringer................................................................................................................................................ 26
Fjern driveropdateringer..................................................................................................................................................... 27
Kapitel 6: Scanning af pc'ens hardware...........................................................................................28
Indholdsfortegnelse
Indholdsfortegnelse 3