Users Guide

Skann en bestemt maskinvarekomponent....................................................................................................................... 28
Kjør hurtig maskinvareskanning.........................................................................................................................................29
Kjør stresstest......................................................................................................................................................................29
Kapittel 7: Optimaliser PC-en......................................................................................................... 31
Rydd i filer..............................................................................................................................................................................31
Juster PC-ytelsen.................................................................................................................................................................31
Optimaliser nettverket.........................................................................................................................................................31
Fjerne virus og skadelig programvare............................................................................................................................... 32
Fjerne potensielt uønskede programmer.................................................................................................................... 32
Kjør alle skanninger og optimaliseringer for PC-en......................................................................................................... 33
Kapittel 8: Oversikt over virtuell hjelp............................................................................................. 34
Kapittel 9: Opprette en støtteforespørsel........................................................................................35
Opprett en kundestøtteforespørsel for et problem som oppdages av en skanning...................................................35
Opprette en kundestøtteforespørsel manuelt................................................................................................................. 36
Side med detaljer om problemet........................................................................................................................................36
Sammendragssiden for problemet.................................................................................................................................... 37
Deler som kan sendes......................................................................................................................................................... 37
Kapittel 10: Oversikt over feilsøking................................................................................................38
Kapittel 11: Historikkoversikt..........................................................................................................39
Kapittel 12: Få støtte..................................................................................................................... 40
Send filene til Dell teknisk støtte........................................................................................................................................ 41
Send loggfiler til Dell teknisk støtte....................................................................................................................................41
Gi ekstern tilgang til PC-en................................................................................................................................................. 41
Kapittel 13: Vanlige spørsmål..........................................................................................................43
Kapittel 14: Ressurser for SupportAssist for hjemme-PC-er..............................................................46
Kapittel 15: Kontakte Dell...............................................................................................................47
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Innholdsfortegnelse