Users Guide

卸载驱动程序更新..............................................................................................................................................................25
“获取驱动程序和下载”磁贴通知.................................................................................................................................26
7: 扫描 PC 硬件..........................................................................................................................27
扫描特定硬件组件.............................................................................................................................................................. 27
运行快速硬件扫描.............................................................................................................................................................. 27
运行压力测试...................................................................................................................................................................... 28
“扫描硬件”磁贴通知......................................................................................................................................................28
8: 优化您的 PC.......................................................................................................................... 29
清理文件.............................................................................................................................................................................. 29
调整 PC 性能.......................................................................................................................................................................30
优化网络.............................................................................................................................................................................. 30
删除病毒和恶意软件..........................................................................................................................................................30
删除可能不需要的程序................................................................................................................................................ 31
运行所有 PC 扫描和优化...................................................................................................................................................31
9: 创建支持请求......................................................................................................................... 33
为通过扫描检测到的问题创建支持请求........................................................................................................................ 33
手动创建支持请求..............................................................................................................................................................33
问题详细信息页面..............................................................................................................................................................34
问题摘要页面...................................................................................................................................................................... 34
可派发部件.......................................................................................................................................................................... 35
10: 故障处理概览........................................................................................................................36
11: 历史记录概览........................................................................................................................ 37
12: 获得支持.............................................................................................................................. 38
发送文件至戴尔技术支持人员.........................................................................................................................................39
发送日志文件至戴尔技术支持人员.................................................................................................................................39
开启 Dell RemoteAssist 会话.............................................................................................................................................40
13: 常见问题...............................................................................................................................41
14: 额外资源.............................................................................................................................. 44
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目录