Release Notes

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Table Of Contents

Rev. A00

August 2021

SupportAssist for Home PCs Version 3.10.2

Release Notes

Release summary

SupportAssist for Home PCs is now supported on PCs running Windows 11 operating system. The release also includes some

security and bug fixes.

Version

3.10.2

Release date

August 2021

Priority and recommendations

URGENT: Dell highly recommends applying this update as soon as possible. The update contains changes to improve the

reliability and availability of your Dell system.

Compatibility

SupportAssist is supported on the following Dell PCs with 64-bit Windows 10 RS4 and later versions of the operating system:

● Inspiron

● XPS

● Alienware

● Latitude

● Vostro

● OptiPlex

● Precision

NOTE: SupportAssist is not supported on virtual machines.

Minimum PC requirements

The following table lists the minimum PC requirements for installing and using SupportAssist:

Release summary

Summary of content (5 pages)

PAGE 1
Rev. A00 August 2021 SupportAssist for Home PCs Version 3.10.2 Release Notes Release summary SupportAssist for Home PCs is now supported on PCs running Windows 11 operating system. The release also includes some security and bug fixes. Version 3.10.2 Release date August 2021 Priority and recommendations URGENT: Dell highly recommends applying this update as soon as possible. The update contains changes to improve the reliability and availability of your Dell system.
PAGE 2
Table 1. Minimum PC requirements Particulars Requirements Operating system ● Microsoft Windows 10 RS4 and later (only 64-bit) ● Microsoft Windows 11 Software Microsoft .NET Framework 4.7.2 NOTE: If you do not have Microsoft .NET Framework 4.7.2, SupportAssist installs the latest Microsoft .NET Framework on your PC.
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SupportAssist user interface does not open when accessed by a nonadministrator user Description The SupportAssist user interface does not open when you try to open it as a non-administrator user on a PC that is part of a domain such as work or school network. Workaround Reboot the PC and try again. Version affected All the versions.
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SupportAssist for Home PCs resources This section lists the documentation resources and other useful links that provide more information about SupportAssist for Home PCs. Table 2. SupportAssist for Home PCs resources Contents Resource Go to Minimum requirements, installation, and product features SupportAssist for Home PCs Version 3.10.2 User's Guide SupportAssist for Home PCs manuals New features, enhancements, known issues, and limitations in the release SupportAssist for Home PCs Version 3.10.
PAGE 5
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.