Users Guide

New features in this release
● Enabled virtual assistant for Inspiron PCs in India and U.S. with a Basic service plan and when the SupportAssist language is
set to English.
● Security and bug fixes.
أجهزة الكمبيوتر المدعومة
برنامج SupportAssist مدعوم على أجهزة كمبيوتر Dell التالية :
● أجهزة الكمبيوتر المحمولة والمكتبية :
○ Inspiron
○ XPS
○ Alienware
○ Vostro
○ Latitude
○ Precision
○ OptiPlex
ملاحظة: إ
ّ
ن SupportAssist غير مدعوم على الأجهزة الافتراضية .
SupportAssist capabilities and Dell service plans
SupportAssist proactively and predictively detects and notifies you about hardware and software issues that may occur on your
PC. Depending on your Dell service plan, SupportAssist automates and facilitates your engagement with Dell Technical Support.
The following table summarizes the SupportAssist capabilities for PCs with an active Basic, Premium Support, ProSupport,
ProSupport Plus, Premium Support Plus, and Dell Software Support (DSS) service plans:
NOTE:
DSS is available for XPS, Alienware, Inspiron, and G Series PCs in the U.S. with an active Basic or expired service
plan
Table 1. SupportAssist capabilities and Dell service plans
SupportAssis
t capabilities
Description Dell service plans
Basic ProSupport Premium
Support
ProSupport
Plus
Premium
Support
Plus
Dell Software
Support
(DSS)
Schedule
hardware and
software scans
You can schedule
hardware and software
scans depending
on your preference.
SupportAssist performs
the scans based on the
schedule.
Clean files
manually
You can clear temporary,
redundant, and other
unwanted files from your
PC.
Tune PC
performance
manually
You can adjust the
power settings, registry
files, and memory
allocations to fine-tune
your PC performance.
Optimize
network
You can optimize
network connectivity by
adjusting the settings to
6 Introduction