Users Guide

Installer driveropdateringer.................................................................................................................................................27
Fjern driveropdateringer..................................................................................................................................................... 28
Meddelelser på Hent drivere og downloads-flisen..........................................................................................................28
Kapitel 7: Scanning af pc'ens hardware........................................................................................... 30
Scanning af bestemt hardwarekomponent......................................................................................................................30
Kør hurtig hardwarescanning.............................................................................................................................................30
Kør stresstest....................................................................................................................................................................... 31
Scan hardware-flisemeddelelser........................................................................................................................................ 31
Kapitel 8: Optimering af din pc....................................................................................................... 33
Slet filer.................................................................................................................................................................................33
Finjuster pc’ens ydeevne....................................................................................................................................................34
Optimer netværk................................................................................................................................................................. 34
Fjern virusser og malware...................................................................................................................................................34
Fjern potentielt uønskede programmer...................................................................................................................... 35
Kør alle pc-scanninger og optimeringer............................................................................................................................35
Kapitel 9: Virtual assistant – oversigt..............................................................................................37
Kapitel 10: Oprettelse af supportanmodning.................................................................................... 39
Opret supportanmodning for et problem, som registreres af en scanning..................................................................39
Opret en supportanmodning manuelt...............................................................................................................................40
Siden Oplysninger om problem..........................................................................................................................................40
Side med oversigt over problemer.....................................................................................................................................41
Dele, der kan afsendes.........................................................................................................................................................41
Kapitel 11: Oversigt over fejlfinding.................................................................................................42
Kapitel 12: Oversigt over historik.................................................................................................... 43
Kapitel 13: Sådan får du support..................................................................................................... 44
Send filer til Dells tekniske support................................................................................................................................... 45
Afsend logfiler til Dells tekniske support...........................................................................................................................46
Tillad fjernadgang til din pc.................................................................................................................................................46
Kapitel 14: Ofte stillede spørgsmål.................................................................................................. 47
Kapitel 15: SupportAssist til hjemmecomputere – ressourcer............................................................50
Kapitel 16: Kontakt Dell.................................................................................................................. 51
Sådan kontakter du Dell vedrørende salg, teknisk support eller kundeservice............................................................ 51
Find manualer og dokumenter............................................................................................................................................51
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Indholdsfortegnelse