Users Guide
Table Of Contents
- SupportAssist for Home PCs Version 3.8.1 User’s Guide
- Introduction
- Getting started with SupportAssist for Home PCs
- Minimum PC requirements
- Install SupportAssist for Home PCs
- SupportAssist user interface
- Change language setting
- Create SupportAssist profile
- Update contact and shipping information
- Use different SupportAssist profile
- Configure Internet settings
- Scheduled scans and optimizations
- Manually upgrade SupportAssist
- Notifications
- Uninstall SupportAssist
- System repair overview
- System reset overview
- Dell Migrate overview
- Drivers and downloads overview
- Scanning PC hardware
- Optimizing your PC
- Virtual assistant overview
- Creating support request
- Troubleshooting overview
- History overview
- Getting support
- Frequently asked questions
- SupportAssist for Home PCs resources
- Contacting Dell
Steps
1. Open SupportAssist and go to Troubleshooting > Erase everything and reset my PC to its original state, and then
click Reset my PC.
2. Click Yes, reboot.
The PC restarts, and the SupportAssist OS Recovery user interface is displayed.
Next steps
Perform the steps that are provided in the Reset your computer and update the operating system section in the Dell
SupportAssist OS Recovery User's Guide available on the SupportAssist for Home PCs support page.
System reset overview 23