Users Guide
Table Of Contents
- SupportAssist til hjemmecomputere, version 3.8.1 Brugervejledning
- Introduktion
- Kom godt i gang med SupportAssist til hjemmecomputere
- Minimumskrav til pc'en
- Installer SupportAssist til hjemmecomputere
- Brugergrænsefladen i SupportAssist
- Skift sprogindstilling
- Opret en SupportAssist-profil
- Opdater kontakt- og leveringsoplysninger
- Brug en anden SupportAssist-profil
- Konfigurer internetindstillinger
- Planlagte scanninger og optimeringer
- Opgrader SupportAssist manuelt
- Meddelelser
- Fjern SupportAssist
- Oversigt over systemreparation
- Oversigt over systemnulstilling
- Oversigt over Dell Migrate
- Oversigt over drivere og downloads
- Scanning af pc'ens hardware
- Optimering af din pc
- Virtual assistant – oversigt
- Oprettelse af supportanmodning
- Oversigt over fejlfinding
- Oversigt over historik
- Sådan får du support
- Ofte stillede spørgsmål
- SupportAssist til hjemmecomputere – ressourcer
- Kontakt Dell
Kapitel 1: Introduktion..................................................................................................................... 5
Nøglefunktioner..................................................................................................................................................................... 5
Formål med dokumentet.......................................................................................................................................................5
Målgruppe...............................................................................................................................................................................5
Nye funktioner i denne version............................................................................................................................................ 6
Understøttede pc'er..............................................................................................................................................................6
Muligheder med SupportAssist og Dell-serviceplaner...................................................................................................... 6
Andre servicetilbud................................................................................................................................................................8
Kapitel 2: Kom godt i gang med SupportAssist til hjemmecomputere................................................. 10
Minimumskrav til pc'en........................................................................................................................................................10
Installer SupportAssist til hjemmecomputere....................................................................................................................11
Brugergrænsefladen i SupportAssist..................................................................................................................................11
Skift sprogindstilling............................................................................................................................................................. 13
Opret en SupportAssist-profil.............................................................................................................................................14
Opret en ny Dell Min konto........................................................................................................................................... 15
Log på med en social mediekonto................................................................................................................................15
Opdater kontakt- og leveringsoplysninger........................................................................................................................15
Brug en anden SupportAssist-profil...................................................................................................................................15
Konfigurer internetindstillinger........................................................................................................................................... 16
Planlagte scanninger og optimeringer............................................................................................................................... 16
Planlæg automatiske scanninger og optimeringer..................................................................................................... 16
Opgrader SupportAssist manuelt....................................................................................................................................... 17
Meddelelser...........................................................................................................................................................................17
Meddelelser i SupportAssist-brugergrænsefladen.....................................................................................................17
Meddelelser på proceslinjen eller i Windows Handlingscenter..................................................................................18
Bannere på SupportAssist-hjemmesiden.................................................................................................................... 19
Deaktiver SupportAssist-meddelelser..........................................................................................................................19
Fjern SupportAssist.............................................................................................................................................................20
Kapitel 3: Oversigt over systemreparation....................................................................................... 21
Konfigurerer systemreparationsindstillinger......................................................................................................................21
Reparer din pc.......................................................................................................................................................................21
Kapitel 4: Oversigt over systemnulstilling........................................................................................22
Gendan din PCs fabriksindstillinger................................................................................................................................... 22
Nulstil din pc, og opdater operativsystemet.................................................................................................................... 22
Kapitel 5: Oversigt over Dell Migrate...............................................................................................24
Migrer data fra en gammel pc til en ny.............................................................................................................................25
Slet og nulstil gammel pc....................................................................................................................................................26
Kapitel 6: Oversigt over drivere og downloads..................................................................................27
Alvorlighedskategorisering for opdateringer.................................................................................................................... 27
Indholdsfortegnelse
Indholdsfortegnelse 3