Users Guide

Meddelelser på Hent drivere og downloads-flisen.......................................................................................................... 27
Kapitel 6: Scanning af pc'ens hardware...........................................................................................28
Scanne en bestemt hardwarekomponent........................................................................................................................28
Køre en hurtig hardwarescanning..................................................................................................................................... 29
Kør en stresstest................................................................................................................................................................. 29
Kapitel 7: Optimering af din pc........................................................................................................31
Slet filer..................................................................................................................................................................................31
Finjuster pc’ens ydeevne.....................................................................................................................................................31
Optimer netværk................................................................................................................................................................. 32
Fjern virusser og malware...................................................................................................................................................32
Fjern potentielt uønskede programmer.......................................................................................................................32
Kør alle pc-scanninger og optimeringer............................................................................................................................33
Kapitel 8: Virtual assistant – oversigt..............................................................................................35
Kapitel 9: Oprettelse af supportanmodning..................................................................................... 36
Opret en supportanmodning for et problem, som registreres af en scanning.............................................................36
Opret en supportanmodning manuelt............................................................................................................................... 37
Siden Oplysninger om problem.......................................................................................................................................... 37
Side med oversigt over problemer.................................................................................................................................... 38
Dele, der kan afsendes........................................................................................................................................................38
Kapitel 10: Oversigt over fejlfinding................................................................................................ 39
Kapitel 11: Oversigt over historik.................................................................................................... 40
Kapitel 12: Sådan får du support......................................................................................................41
Send filer til Dells tekniske support.................................................................................................................................... 41
Afsend logfiler til Dells tekniske support...........................................................................................................................42
Fjernfejlsøgning....................................................................................................................................................................42
Tillad fjernfejlsøgning ved brug af RemoteAssist.......................................................................................................42
Tillad fjernfejlfinding ved brug af fjernhjælp............................................................................................................... 43
Kapitel 13: Giv feedback.................................................................................................................44
Kapitel 14: Ofte stillede spørgsmål..................................................................................................45
Kapitel 15: SupportAssist til hjemmecomputere – ressourcer............................................................48
Kapitel 16: Kontakt Dell..................................................................................................................49
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Indholdsfortegnelse