Setup Guide
Inhoudsopgave
1 Inleiding..........................................................................................................................................................4
Info over Dell SupportAssist voor zakelijke clientsystemen.......................................................................................... 4
Belangrijkste functies.........................................................................................................................................................4
SupportAssist-functies en Dell serviceabonnementen..................................................................................................5
2 Conguratie en implementatie van SupportAssist.......................................................................................... 7
Minimale vereisten voor het congureren en implementeren van SupportAssist...................................................... 7
SupportAssist implementeren met behulp van Windows Installer-bestand................................................................8
Windows Installer-bestand maken............................................................................................................................. 8
Windows Installer-bestand implementeren............................................................................................................... 8
SupportAssist implementeren met behulp van Active Directory-groepsbeleid.......................................................... 9
Active Directory-beheersjabloonbestanden maken................................................................................................. 9
Active Directory-beheersjabloonbestanden implementeren in een domeincontroller........................................ 10
SupportAssist implementeren met het antwoordbestand............................................................................................11
Antwoordbestand maken........................................................................................................................................... 11
Antwoordbestand implementeren............................................................................................................................. 11
Internetverbinding congureren......................................................................................................................................12
Voorkeuren........................................................................................................................................................................ 13
SupportAssist-connectiviteit testen...............................................................................................................................14
3 Migreren naar SupportAssist in TechDirect...................................................................................................16
Download SupportAssist van TechDirect...................................................................................................................... 16
Implementeer SupportAssist-pakket van TechDirect................................................................................................... 17
4 Woordenlijst................................................................................................................................................. 18
Inhoudsopgave
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