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章 6: 优化您的 PC.......................................................................................................................... 25

清理文件.............................................................................................................................................................................. 25

调整 PC 性能.......................................................................................................................................................................26

优化网络.............................................................................................................................................................................. 26

删除病毒和恶意软件..........................................................................................................................................................26

删除可能不需要的程序................................................................................................................................................27

运行所有 PC 扫描和优化.................................................................................................................................................. 27

章 7: 创建支持请求......................................................................................................................... 29

为通过扫描检测到的问题创建支持请求........................................................................................................................ 29

手动创建支持请求..............................................................................................................................................................30

问题详细信息页面..............................................................................................................................................................30

问题摘要页面.......................................................................................................................................................................31

可派发部件........................................................................................................................................................................... 31

章 8: 故障处理概览......................................................................................................................... 32

章 9: 历史记录概览......................................................................................................................... 33

章 10: 获得支持.............................................................................................................................. 34

发送文件至戴尔技术支持人员.........................................................................................................................................35

发送日志文件至戴尔技术支持人员.................................................................................................................................35

开启 Dell RemoteAssist 会话.............................................................................................................................................35

章 11: 常见问题...............................................................................................................................37

章 12: 额外资源.............................................................................................................................. 40