Dell SupportAssist Version 1.
Release Notes Dell SupportAssist Version 1.0 For Microsoft System Center Operations Manager Dell SupportAssist collects information about your computer hardware and software, and automatically creates support cases when issues arise. This helps Dell to provide you an enhanced, personalized, and efficient support experience. Dell uses this data to help solve common problems and design and market the products and services features you use most. Version 1.
Issue 2: Description If the secondary contact information is not provided earlier, and you provide secondary contact information in the Settings→ Contact Information page, the information you provided is not saved even after you click the Save Changes button. Resolution To make sure that the secondary contact information is saved, click Save Changes again. Version Affected SupportAssist version 1.
NOTE: If SupportAssist is configured to generate the system log collection at regular intervals, additional hard drive space is required. The hard drive space required can be determined as 10 MB x number of devices. NOTE: For information about the firewall settings, web services, supported ports and protocols specific to your environment, see the Dell SupportAssist Version 1.0 For Microsoft System Center Operations Manager Quick Start Guide at dell.com/ServiceabilityTools.
NOTE: If SupportAssist is installed on either a non-host system (Operations Manager 2012 SP1) or nonRMS system (Operations Manager 2007 R2), SupportAssist must be configured to establish a remote connection with the management group. For more information about configuring a remote connection, see the Dell SupportAssist Version 1.0 For Microsoft System Center Operations Manager User's Guide at dell.com/ServiceabilityTools.
