Dell System E-Support Tool Version 3.
This readme contains information about Dell System E-Support Tool. Dell System E-Support Tool (DSET) is a utility that collects configuration and log data from the target server for various chassis hardware, storage, and operating system components of a Dell PowerEdge server. DSET generates a System Configuration Report, which consolidates the gathered data into a .zip file that can be automatically or manually uploaded to Dell Technical Support.
Microsoft Windows Server 2008 R2 (64-bit) Microsoft Windows 2008 Server Core (32-bit and 64-bit) Microsoft Windows Small Business Server 2011 (64-bit) Microsoft Hyper-V Server 2008 R2 VMware ESX 4.0 VMware ESX 4.
DNS Server Processes Environment variables Registry Logs iSCSI Data Installation Following are the prerequisites for Windows and Linux operating system: Prerequisites For Windows: You need to be logged in as a local or domain Administrator. To Install DSET on Microsoft Windows 2008, Microsoft Windows Vista or Microsoft Windows 7 as a standard user, run the DSET installer with elevated privileges using "Run As" option.
2. 3. 4. Click Next to proceed through license and readme information until the Installation Type window appears. Select Create Local Diagnostic Report and click Next. The Report Settings window is displayed with the following options: Report Name or Full Path to Save the Report: Enter only the filename or the complete path with the filename to save the generated report. If you mention only the filename, the report is saved to the user’s Desktop in Windows.
st = All storage information lg = All logs from the operating system and various applications ad = Include advanced log items Permanently Installing DSET and Generating Report Before installing DSET, make sure that the installation prerequisites are met. Using GUI: To permanently install DSET on Windows operating system: 1. Run the Dell_DSET_3.2.0.x.exe file. The Welcome to the Dell System E-Support Tool (3.2) Installation Wizard window is displayed. 2.
Using the CLI: To install DSET, run the following command: Dell_DSET_3.2.0.x.
. Press any key. The command window closes and the Dell System E-Support Tool (3.2) has successfully cleared the ESM logs window is displayed. 9. Click Finish to close DSET. Using GUI: To clear hardware logs: 1. Navigate to DSET 3.2 -> Clear ESM Logs in the Start menu. The Clear ESM Logs command window displays the following message: 2. Enter Y to clear the logs. The following messages are displayed: 3. Press any key. The command window closes.
To run DSET and create one-time report: NOTE: You must be logged in as root user to run DSET. 1. At the Linux shell prompt, run the ./dell-dset-lx(bit)-3.2.0.x.bin file. The License Agreement is displayed along with the following message: 2. Enter y. The installation types are displayed. 3. Enter 2 to select Create One-time Local System DSET Report option. 4.
For silent Zero FootPrint report collection, run the command: Permanently Installing DSET You can permanently install the following DSET components: DSET Collector and DSET CIM Provider DSET Collector Only DSET CIM Provider Only Installing or Upgrading DSET Collector and DSET CIM Provider To permanently install or upgrade DSET on the local system: NOTE: You must be logged in as root to install or upgrade DSET. 1. At the Linux shell prompt, run the ./dell-dset-lx(bit)-3.2.0.x.bin file.
2. Enter y. The installation types are displayed. 3. Enter 4 to select Install DSET Collector option. 4. Wait for the installation to complete. The DSET Collector installation completed successfully message is displayed. DSET collector is installed at opt/dell/ location by default. Installing DSET CIM Provider To permanently install DSET CIM Provider: NOTE: You must be logged in as root to install DSET CIM Provider. 1. At the Linux shell prompt, run the ./dell-dset-lx(bit)-3.2.0.x.bin file.
4. Enter y to clear the logs. The following messages are displayed: 5. Press any key. DSET exits and the Linux shell prompt appears. Upgrading DSET You can upgrade to DSET 3.2 from any of the following previous versions: DSET 1.8 DSET 1.9 DSET 2.0 DSET 2.1 DSET 2.2 NOTE: For versions earlier to DSET 1.8, automatic upgrade to DSET 3.2 is not possible. When the DSET 3.2 installer is run, the installer terminates with an error message.
For Linux To automatically upgrade to DSET 3.2 on Linux operating system: 1. At the Linux shell prompt, run the ./dell-dset-lx(bit)-3.2.0.x.bin file. The License Agreement is displayed along with the following message: 2. Enter y. Dell System E-Support Tools (DSET) options are displayed Enter 2 to select Install/Upgrade DSET Collector and DSET CIM Provider option. The following messages are displayed: 3. 4. Enter y.
From the Application Maintenance Window To uninstall DSET from the Application Maintenance Window on Windows operating systems: 1. 2. 3. 4. Run the Dell_DSET_3.2.0.x.exe file. The Application Maintenance screen is displayed. Select the Remove option and click Next. The Dell System E-Support Tool (3.2) Uninstall window is displayed. Click Next. The Updating Screen is displayed. Click Finish on the Dell System E-Support Tool (3.2) has been successfully uninstalled window.
python cmpi-bindings 0.4.0-7.1 sblim-indication_helper 0.4.2 sblim-cmpi-base 1.5.5 cim-schema 2.19 The modified open source libraries are available at the following location: http://opensource.dell.com/releases/dset/3.2.0/DSET320.iso Error Codes For information on the error codes returned by dellsysteminfo and installer error codes, see the Error Codes section in the User's Guide available at support.dell.com/manuals. Click Software -> Serviceability Tools -> Dell System E-Support Tool.
Work Around: To enable the successful functioning of remote report collection from OMSA ensure the following: o The managed system and the management station are on the same domain or there is a trust relationship between the two domains. o If you have a Windows Firewall configured on the management station or the managed system, make the following configuration changes to enable remote Server Administrator CLI and software updates to work successfully. Management Station: 1. Open TCP port 135. 2.
o 3. Click Linux from the Current Drivers section and download the Applications Kit. 4. Install libhbaapi rpm available in the operating system DVD. For QLogic Fibre Channel Controller: Download SNIA API for Linux drivers. To download this, access the QLogic website at qlogic.com. 1. Click Downloads->Fibre Channel Adapters. 2. Select a model and an operating system and click Go. 3. Install libhbaapi rpm available in the operating system DVD.
Global Support For information on technical support, visit www.dell.com/contactus. Information in this document is subject to change without notice. © 2012 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell™, the DELL logo, PowerEdge™, PowerVault™, and OpenManage™ are trademarks of Dell Inc.
