Dell System E-Support Tool (DSET) Version 3.
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2013 Dell Inc.
Contents Notes, Cautions, and Warnings...................................................................................................2 1 Introduction..................................................................................................................................5 What's New In This Release....................................................................................................................................5 2 System Items List...............................................
Introduction 1 The reportable items document includes all the data types supported by the DSET application and displayed in the DSET report. NOTE: • A few unique data elements are not included in the document. • The data elements listed also includes other configuration or log files that may be collected but viewed only by navigating to the .zip archived contents in the DSET report.
2 System Items List The system items list includes the following: • Main System Chassis • Chassis • BIOS • Batteries • Processors Information • Fans Probes Information • Firmware • Front Panel Information • System Components (FRU) Information • Intrusion Information • Memory • Network Interfaces Information • Ports Information • Power Supplies • Remote Access Information • Slots • Temperature Probes Information • Voltage Probes Information • Auto Recovery • Embedded S
Category Chassis 8 Attributes • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Server Module Express Code Server Module Location Processor Manufacturer Processor Family Processor Version Current Speed Maximum Speed External Clock Speed Voltage Total Installed Capacity Memory Available to the OS Total Maximum Capacity Memory Array Count Location Use Installed Capacity Maximum Capacity Slots Available Slots Used ECC Type Manufacturer Version Release Date Network Interface IP Address Subnet
Category BIOS Attributes • Flash Chassis Identify LED timeout value • BIOS Information • – Manufacturer – Version – Release Date BIOS Setup – General * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Attribute Num Lock Diskette NIC NIC 1 NIC 2 Dual NIC (1/2) Dual NIC (3/4) IDE User Accessible USB Ports Processor Virtualization Technology Processor Logical Processor (HyperThreading) Logical Processor Number of Cores per Processor AC Power Recovery Mode Execute Disable Embedded SATA Con
Category Attributes – * Turbo Boost * Node Interleaving * Processor Execute Disable * Processor CMP * Boot Mode * Processor C State Control * Processor C1-E * Keyboard NumLock System Security * * * * * * * * * * * * * * – Intel(R) AES-NI (New) System Password (New) Setup Password (New) Password Status (New) TPM Security (New) TPM Activation (New) TPM Status (New) TPM Clear (New) Intel(R) TXT (New) Power Button (New) NMI Button (New) AC Power Recovery (New) AC Power Recovery Delay (New) User Defined Del
Category Attributes * * * * * * * * * * * * * * * * * – Memory Settings * * * * * * * * – System Memory Size (New) System Memory Type (New) System Memory Speed (New) System Memory Voltage (New) Video Memory (New) System Memory Testing (New) Memory Operating Mode (New) Node Interleaving (New) System Profile Settings * * * * * * * * * – Logical Processor (New) QPI Speed (New) Virtualization Technology (New) Adjacent Cache Line Prefetch (New) Hardware Prefetcher (New) DCU Streamer Prefetcher (New) DCU I
Category Attributes * * * – System Information * * * * * Integrated Devices – * User Accessible USB Ports (New) * Internal USB Port (New) * Integrated Network Card (New) * OS Watchdog Timer (New) * Embedded Video Controller (New) * SR-IOV Global Enable (New) Slot Disablement Boot Settings – * Boot Mode (New) * Boot Sequence Retry (New) One-Time Boot * * 12 Slot number (New) – * * Processors Information System Model Name (New) System BIOS Version (New) System Service Tag (New) System Manufactu
Category Fans Probes Information Attributes • Fan Redundancy – – • Probe List – – – – – – – Firmware Front Panel Information System Components (FRU) Information • • • • • • • • • • • • • Attribute Redundancy Status Status Probe Name Reading Minimum Warning Threshold Maximum Warning Threshold Minimum Failure Threshold Maximum Failure Threshold Baseboard Management Controller version Remote Access Controller firmware version DRAC or iDRAC version Lifecycle Controller version PERC Firmware version Fi
Category Attributes • • • • • – NIC.Slot (New) – RAID.Slot (New) Serial No. Part No.
Category Attributes • – Vendor – Slot Name – Current MAC Address – Duplex – Base I/O Address – Base Memory Address – IRQ – DMA – Link Status – Connection Status – Driver Name – Driver Version – Firmware Version Interface • – Description – Type – Operational Status – Administrative Status – Maximum Transmission Unit – Speed Not Available Physical Interface Receive Statistics • – Alignment Errors – FCS Errors – Frames Too Long Physical Interface Transmit Statistics • – Single Collision Frames – Multi
Category Attributes – – – – Total Packets Unicast Packets Discarded Packets Error Packets Ports Information • • • • • • Port Type External Name Base I/O Addr IRQ Lvl Connector Type Maximum Speed Power Supplies • • • MainSystemChassis Power Supplies Power Supply Redundancy Redundancy Status – – – – – – – – Remote Access Information • Remote Access Device • – Device Type – IPMI Version – System GUID – Number of Possible Active Sessions – Number of Current Active Sessions – Enable IPMI Over LAN –
Category Attributes • – IPv6 Address 1 – Default Gateway – IPv6 Address 2 – Link Local Address – DNS Address Source – Preferred DNS Server – Alternate DNS Server NIC Configuration • – Channel Number – NIC Selection Serial Port Configuration • – Channel Number – Connection Mode Setting – Baud Rate – Flow Control – Channel Privilege Level Limit – Serial Port Configuration – Line Editing – Delete Control – Echo Control – Handshaking Control – New Line Sequence – Input New Line Sequence Serial Over LAN C
Category Attributes • • • • • • • Temperature Probes Information Data Bus Width PCI Device Description PCI Type and Speed PCI Data BusWidth PCI Slot Length Hot Plug Capable Power Management Enabled Main System Temperatures • • • • • • • Status Probe Name Reading Minimum Warning Threshold Maximum Warning Threshold Minimum Failure Threshold Maximum Failure Threshold Voltage Probes Information • • • • • • • Status Probe Name Reading Minimum Warning Threshold Maximum Warning Threshold Minimum Failure Th
Category Attributes – – – – – – – – – – – Voltage Supply Shared Slot PC Card-16 Card Bus Zoom Video Modem Ring Resume Power Management Enable (PME#) Signal Adapter Manufacturer Adapter Description Adapter Data Bus Width Adapter Speed Network • • • • • • • Total Number of Network Cards NIC Info IP Address Vendor Description Connection Status Team Interfaces Removable Flash Media Information • Internal SD Module Status • – Status – Connector Name – State – Storage vFlash Media Details – – – – – Con
Category Attributes • – Warning Threshold – Failure Threshold Amperage – • * Current – Reading Power Headroom – • Attribute * Enable Power Cap * Power Cap – Values Power Profiles – – – – 20 Attribute * System Idle Power * System Maximum Potential Power – Value Power Budget – • Statistic * Energy Consumption * System Peak Power * System Peak Amperage – Measurement Start Time – Measurement Finish Time – Reading – Peak Time – Peak Reading Power Inventory – • Attribute * System Instantaneous He
3 Storage Items List The storage items list includes the following: • Controllers Information • Battery • Enclosures • Array Disks • Virtual Disks • IDE Controller • Channel • Physical Disks (Non-RAID) • Enclosure Details • Tape • SATA • Fibre Channel HBA • iSCSI Table 2.
Category Attributes – – – – – – – – – – – – – – – – – – – – – – Patrol Read Mode Patrol Read State Patrol Read Rate Patrol Read Iterations Abort Check Consistency on Error Allow Revertible Hot Spare and Replace Member Load Balance Auto Replace Member on Predictive Failure CacheCade Capable (New) Encryption Capable (New) Encryption Key Present (New) Encryption Mode (New) Cluster Mode Persistent Hot Spare Connector Type Termination SCSI Rate SCSI Initiator ID Spin Down Unconfigured Drives Spin Down Hot Spar
Category Attributes • • • • • • • • • Express Service Code Asset Tag Asset Name Backplane Part Number Split Bus Part Number Enclosure Part Number SAS Address SCSI Rate Enclosure Alarm Array Disks • • • • • • • • • • • • • • • • • • • • • • • • • • • Status Power Status Name State Failure Predicted Certified Encryption Capable Secured Progress Bus Protocol Media Mirror Set ID Capacity Used RAID Disk Space Available RAID Disk Space Hot Spare Vendor ID Product ID Revision Serial No.
Category Attributes • • • • • • Bus Protocol Media Read Policy Write Policy Stripe Element Size Disk Cache Policy • • • • • • • • • • • • • • • • Name Status Firmware Version Device Descriptor Description Device location Parent location Manufacturer Serial No.
Category Attributes • – – – Fans: • – Name – State – Part Number – Status – Speed Power Supplies: • – Name – State – Part Number Temperature: – – – – – – Tape • • • • • • • • • Part Number Firmware Version SCSI Rate Status Name State Reading Minimum/Maximum Warning Threshold Minimum/Maximum Critical Threshold Name Status Firmware Device Descriptor Device Location Parent Location Manufacturer Serial Number Model Number NOTE: Other tape device specific information such as whether clean is required
Category Attributes Fibre Channel HBA • • • • • • • HBA name HBA model Firmware Driver Type Vendor HBA port iSCSI • • • Initiator info Targets list Session • – Session ID – Initiator Node Name – Target Node Name – Target Name – ISID – TSID – Connection Count Connections – – – – • Devices – – – – – – – – – – • Device Type Device Number Partition Number Friendly Name Device Description Reported Mappings Location Initiator Name Device Interface Name Device Instance Portals – – – 26 Connection I
Software Items List 4 The software items list includes the following: • OS Summary • Internet Explorer • Uptime Logs • Resources • • • – DMA – IRQ – Memory Allocations – IO Ranges Components – Display Information – Startup List – USB – Problem Devices – Network Adapter Information – Storage Information Environment – Environment Variables – Drivers – Processes – Installed Items – Service Information – Modules – Boot/Page Info – Registry Items – Kernel Dump L
Table 3.
Category Attributes • • • • • • • • • • Anchor_Visitation_Horizon Use_Async_DNS Placeholder_Width Placeholder_Height Default_Secondary_Page_URL Start Page Company Name Custom_Key Wizard_Version FullScreen Uptime Log • • • • • • Current System Uptime Total Availablity Percentage Total Up Time Total Down Time Total Reboots Total Blue Screens Resources • DMA – – – • IRQ • – IRQ – Device Memory Allocations • – Range – Device – Status IO Ranges – – – Component Channel Device Status • Address_Ra
Category Attributes – – – – – • Startup List – – – – • Program Command User Name Location USB – – Name PnP Device ID • Problem Devices • – Device – Error Code Network Adapter Information – – – – – – – – – – – – – – – – – – – – – – – – 30 INF File Color Planes Color Table Entries Resolution Bits/Pixel Product Type Installed Last Reset Index DHCP Enabled IP Enabled PNP Device ID Service Name Adapter Type MAC Address DNS Server IP DNS Domain Driver Path DHCP Server DHCP Lease Expires DHCP Lease Ob
Category Attributes • – Maximum Message Size – Maximum Message Size – Message Oriented – Pseudo Stream Oriented – Supports Broadcasting – Supports Connect Data – Supports Disconnect Data – Supports Encryption – Supports ExpeditedData – Supports Graceful Closing – Supports Guaranteed Bandwidth – Supports Multicasting Storage Information – – – – – – – – – – – – – – – – – – – – – – – – – – – – Environment • Description Compressed File System Size Free Space Volume Name Volume Serial Number Manufacturer P
Category 32 Attributes • – Variable Value – User Name – System Variable Drivers • – Internal Name – Description – File – Version – Type – Start – Status – Name – Company Processes • – Name – ID – Mem Usage – VM Size – Paged Pool – NP Pool – Page Faults – CPU Time – Priority – Threads – Handles – Started – Path – GDI Objects – User Objects – IO Reads – IO Writes – IO Other – Read bytes – Write bytes – Other bytes Installed Items • – Name – Version – InstallLocation – InstallSource – Install date –
Category Attributes • – Display Name – Service Name – State – Start Mode – Service Type – Service Path – Error Control – Start Name Modules • – Internal Name – Version – Size – File Date Time – Manufacturer – Source Path Boot/Page Info – • Boot.ini Settings Pagefile * * * * * Registry Items – – – – – – – – – – – – – Path Initial Size Current Size Max Size Max Total Size HKLM\SOFTWARE\Dell HKLM\Software\Dell Computer Corporation HKLM\Software\American Megatrends Inc.
Category Attributes – • HKLM\SYSTEM\CurrentControlSet \Services – HKLM\SOFTWARE\Storage Consolidation Kernel Dump – – Logs • Applications Log • – Status – Type – Source – DateTime – Event ID – Message or Comment System Log • – Status – Type – Source – DateTime – Event ID – Message or Comment Dr.
5 Log Files List The log files list includes the following: • Logs Gathered by Script/Tools • OpenManage Server Administrator Configurations • RAC3/4 Logs • 23 IT Assitant 7/MSDE Configurations • EMC PowerPath • Netstat • StorageC • Windows Clustering • Windows (Only for Windows 2008) • Logs Gathered With Log.ini Table 4.
Category EMC PowerPath Netstat List • • • • • • • DCDBMNG EventFilter DCDBMNG EventFilterActionAssociation DCDBMNG EventFilterCategoryAssociation DCDBMNG EventFilterSourceAssociation DCDBMNG EventStoredAction DCDBMNG EventManager DCDBMNG GlobalConfigurationView • • • • • POWERMT version POWERMT check_registration POWERMT display POWERMT paths POWERMT options netstatinfo StorageC • • STORAGEC stat STORAGEC showdl Windows Clustering • • • • CLUSTER . res CLUSTER . res /priv CLUSTER .
Category List – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – DPSOperational DriverframeworksUserModeOperational DxgkrnlDiagnostic EFSDebug EndpointMapper EventCollectorDebug EventCollectorOperational EventLogAnalytic EventLogDebug EventLogForwardpluginDebug EventLogWMIProviderDebug FileInfoMinifilterOperational FirewallCPLDIagnostic ForwardedEvents ForwardingOperational FunctionDiscoveryHostTracing GroupPolicyOperational HardwareEvents HelpOperational HttpServiceTr
Category List – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – Logs Gathered With Log.ini • General Windows Logs • – %SYSTEMROOT%\ntbtlog.txt – %SYSTEMROOT%\setupapi.log – %SYSTEMROOT%\setuperr.log – %SYSTEMROOT%\setuplog.
Category List • – %DisneyPath%\ini\*.ini – %DisneyPath%\log\*.* – %OMAPath%\ini\*.ini – %SystemRoot%\dc*.log OpenManage 3.x Installation Logs – – – – • • %SystemDrive%\temp\ominstal.log %SystemDrive%\temp\OMPROG %SystemDrive%\temp\omstatus.log %SystemDrive%\temp \DOMSA_SETUP.LOG – %SystemDrive%\temp \DOMSA_UNINSTAL.LOG – %SystemRoot%\ominstal.db – %SystemRoot%\*.oil – %SystemDrive%\temp\denginst.log – %SystemDrive%\temp\isvcinst.log – %SystemDrive%\temp\omclean.log – %SystemDrive%\temp\rac3.
Category List • – %AMpath%\VxsvcAlert.Log Online Diagnostics Logs – • %SystemDrive%\dell\diagnostics\log \*.xml – %SystemDrive%\dell\diagnostics\log\*.log IT Assistant Configuration and Logs – – – – – – – – – – • %ITasstPath%\configuration\dconfig.ini %SystemDrive%\msde_*.log %SystemDrive%\*.dcnetmon %SystemDrive%\*.dcappserver %SystemRoot%\SQLHotFix\*.* %OMIpath%\Netfx.log %OMIpath%\jsredistMSI.log %OMIpath%\jsredistSetup.log %SystemDrive%\temp\ITALog %SystemDrive%\inetpub\mailroot\Queue \*.
Category List – • %systemdrive%\programfiles\emc\symapi \log\ EMCVDSHardwareProvider.log – %systemdrive%\programfiles\emc\symapi \log\Hwprov.log – %systemdrive%\programfiles\emc\symapi \log\symapi*.
