Dell System E-Support Tool Version 3.5.
Release Notes Dell System E-Support Tool Dell System E-Support Tool (DSET) is a utility that collects configuration and log data from the target server for various chassis hardware, storage, and operating system components of a Dell PowerEdge server. DSET application generates a System Configuration Report, which consolidates the gathered data into a .zip file that can be automatically or manually uploaded to Dell Technical Support. Note: For the latest release notes, go to www.dell.
Supported Web Browsers DSET supports the following Web browsers: • Internet Explorer 7.0 and later versions for viewing the reports in windows platform.
3. 4. DSET application (64-bit) cannot be installed on a 64-bit Linux system with Server Administrator version lower than 6.3. Only DSET application (32-bit) can be installed on ESX 4.x systems. What’s New Support for credential-less DSET installation and report collection on systems running Linux. Important Notes Report Collection Prerequisites • For report collection from iDRAC7 (out of band), the iDRAC7 firmware version must be 1.30.30 or later.
None Issue 4 (DSET-51): Description Software -> Linux OS -> Display information is not available from a RHEL 6.164-bit system due to changes in xorg.conf. Resolution None Versions/Systems Affected None Issue 5 (DSET-77): Description For Windows 2008 operating systems, the Hotfix Install date is not displayed correctly in the DSET report > Software section > Installed applications page.
None Issue 9 (DSET-1124): Description Few attributes missing for the Storage Array Disk in iDRAC Namespace Report. Resolution None Versions/Systems Affected None Issue 10 (DSET-941): Description In the OpenManage Server Administrator namespace report, in the Error Summary Information table, data in the Location column is automatically generated by using a predefined format, which can be interpreted only by having prior knowledge about the format.
Limitations Issue 1 Description On Linux operating system (RedHat Enterprise Linux 5.x and 6.x), if SFCB package rpm is installed using "Dell Systems Management Tools and Documentation DVD", then DSET 3.5.0 installation is unsuccessful. Resolution Upgrade to the SFCB from Operating System media, using the command "rpm -Uvh sblim-sfcb-*.*" and re-install DSET 3.5.
None Versions/Systems Affected None Issue 6: Description When only DSET is installed, the report is not collected when using Start menu > Create Advanced DSET Report or Create Basic DSET Report. Resolution None Versions/Systems Affected None Issue 7: Description On ESX 4.1 Operating System, less firmware data is collected. Resolution To collect full firmware data, usbarbitrator service should be stopped.
None Issue 11: Description On 12G Platforms, CSIOR (Collect System Inventory On Restart) must be enabled to get modified attributes after last restart. Resolution None Versions/Systems Affected None Issue 12: Description For OpenManage System Administrator report collected from any system having System Administrator version 6.5 or lower, the Array Disks page is not displayed correctly under the corresponding Enclosure. However, it is displayed under the Connector to which the Enclosure is connected.
None Versions/Systems Affected None Issue 16: Description Fewer Dell logs are collected on the ESXi Operating System. Resolution None Versions/Systems Affected None Issue 17: Description Attribute collection data will vary in the report when DSET version and Remote Provider version are different. Resolution None Versions/Systems Affected None Issue 18 (DSET-959): An unexpected error message is displayed while extracting a Linux-based report.
Versions/Systems Affected None Issue 21 (DSET-696): Description On OEM Server, DSET may not support collection of Remote Access Log as part of report collection Resolution None Versions/Systems Affected Only OEM Servers. Issue 22 (DSET-1099): Description DSET report from iDRAC will have fewer data when PERC H800 card is connected on 12G systems.
• To Install DSET on Microsoft Windows Server 2008 or later, Microsoft Windows Vista or newer, run the DSET installer with elevated privileges using "Run As" option. • To install Remote Provider, Windows Management Instrumentation (WMI) service must be running. − If WMI is stopped, DSET starts WMI automatically and continues with installation. − If WMI is disabled, installation of DSET terminates with an error message. For Linux • You need to be logged in as the root user.
2. If you choose to continue, DSET prompts you to enter root password and proceed. If you decide not to proceed, credential-based authentication is not performed. Collecting DSET report by providing username and/or password, DSET will not try for a certificate-based connection and prompts for a password (if not entered).
• Libxml2 2.9.0 • Libxslt 1.1.28 • sblim-sfcb 1.3.11 • python cmpi-bindings 0.4.0-7.1 • sblim-indication_helper 0.4.2 • sblim-cmpi-base 1.5.5 • cim-schema 2.19 The modified open source libraries are available at the following location: http://opensource.dell.com/releases/dset/3.5.0/DSET350.
• For Serviceability Tools documents — dell.com/serviceabilitytools • For Client System Management documents — dell.com/OMConnectionsClient • For OpenManage Connections Enterprise systems management documents — dell.com/OMConnectionsEnterpriseSystemsManagement • For OpenManage Connections Client systems management documents — dell.com/OMConnectionsClient -------------------------------------------------------------------------------Information in this document is subject to change without notice.
