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For configuring SupportAssist after the registration is complete, edit the following attributes and import the SCP file:
SupportAssist.1#EmailOptIn
The EmailOptIn attribute should be set to Yes to receive email notifications from Dell on case creation and collection upload.
SupportAssist.1#PreferredLanguage
SupportAssist.1#FilterAutoCollections
The FilterAutoCollections attribute should be set to Yes if to filter the auto generated collections for identification information
SupportAssist.1#ProSupportPlusRecommendationsReport
The ProSupportPlusRecommendationReport attribute must be set to Enabled to receive recommendations for the server in the
ProSupport Plus Recommendations Report.
SupportAssist.1#EventBasedAutoCollection
The EventBasedAutoCollection attribute should be set to Enabled for SupportAssist to receive critical events and request
collections from the server.
SupportAssist.1#SupportAssistEnableState
The SupportAssistEnableState attribute indicates whether the SupportAssist auto collection features are enabled on the
server.