Dell Precision Tower 7810 Owner's Manual Regulatory Model: D01T Regulatory Type: D01T005
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents 1 Working on Your Computer................................................................................5 Before Working Inside Your Computer................................................................................................ 5 Turning Off Your Computer..................................................................................................................6 After Working Inside Your Computer......................................................................................
Removing the System-Fan Assembly................................................................................................. 31 Installing the System-Fan Assembly...................................................................................................34 Removing the PSU Card..................................................................................................................... 34 Installing the PSU Card..............................................................................
Working on Your Computer 1 Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist: • You have read the safety information that shipped with your computer. • A component can be replaced or--if purchased separately--installed by performing the removal procedure in reverse order.
CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device. 3. Disconnect all network cables from the computer. 4. Disconnect your computer and all attached devices from their electrical outlets. 5. Press and hold the power button while the computer is unplugged to ground the system board. 6. Remove the cover.
2. 2. Click the arrow in the lower-right corner of the Start menu as shown below, and then click Shut Down . Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 6 seconds to turn them off.
Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. Recommended Tools The procedures in this document may require the following tools: • Small slotted-tip screwdriver • #2 Phillips screwdriver • #1 Phillips screwdriver • Small plastic scribe For how-to videos, documentation, and troubleshooting solutions, scan this QR code, or click here: http://www.Dell.
System Overview Figure 1. Front and Back View of T7810 Computer 1. microphone connector 2. power button/Power light 3. hard-drive activity light 4. USB 3.0 connector 5. USB 2.0 connectors 6. optical-drive (optional) 7. optical-drive eject button (optional) 8. optical-drive (optional) 9. optical-drive eject button (optional) 10. headphone connector 11. line-in/microphone connector 12. serial connector 13. USB 2.0 connectors 14. PS/2 Keyboard connector 15. USB 3.0 connectors 16.
22. mechanical slot 23. power cable connector 24. power-supply unit (PSU) release latch Figure 2. Inside View of T7810 Computer 1. processor heatsink with integrated fan 2. front bezel 3. optical drive 4. hard drives 5. PSU cable shroud 6. graphics card 7.
Figure 3. Inside View of T7810 Computer 1. speaker 2. system board 3. power-supply unit 4. memory shroud 5. PCIe card retention Removing the Power Supply Unit (PSU) 1. Follow the procedures in Before Working Inside Your Computer. 2. If the PSU is locked, remove the screw to unlock the PSU. For more information, see the PSU Lock Feature. 3. Perform the following steps as shown in the illustration: a. Hold the handle bar and press down on the blue latch to release the PSU [1,2]. b.
Installing the Power Supply Unit (PSU) 1. Hold the PSU handle and slide the PSU into the computer. 2. Follow the procedures in After Working Inside Your Computer. Removing the Computer Cover 1. Follow the procedures in Before Working Inside Your Computer. 2. Lift up the cover-release latch. 3. Lift the cover upward to a 45–degree angle, and remove it from the computer.
Installing the Computer Cover 1. Place the computer cover on the chassis. 2. Press down on the computer cover until it clicks into place. 3. Follow the procedures in After Working Inside Your Computer. Removing the Front Bezel 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the computer cover. 3. Pry the front bezel retention clips away from the chassis located at the edge of front bezel. 4.
Installing the Front Bezel 1. Insert the hooks along the bottom edge of the front panel into the slots on the chassis front. 2. Rotate the bezel towards the computer to engage the front-bezel retention clips until they click into place. 3. Install the computer cover. 4. Follow the procedures in After Working Inside Your Computer. Removing the Slim Line Optical Drive 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the computer cover. 3.
5. Press on the clasp to release the latch holding the cables on the side of the optical-drive cage. 6. Lift up the cables.
7. Lift the release latch on top of the optical-drive cage. 8. Holding the release latch, slide the optical-drive cage from the optical-drive compartment. 9. Remove the screws that secure the optical drive to the optical-drive cage.
10. Remove the screws that secure the optical drive to the optical-drive cage. 11. Remove the optical drive from the optical-drive cage. Installing the Slim Line Optical Drive 1. Lift the release latch, and slide the optical-drive cage inside the compartment. 2. Press on the clasp to release the latch and thread the cables into the holder. 3. Connect the power cable to the back of the optical drive. 4. Connect the data cable to the back of the optical drive. 5. Install the computer cover. 6.
4. Press in on the latches on both sides of the hard-drive bracket. 5. Slide the hard drive out of the compartment.
6. If a 2.5–inch hard drive is installed, remove the screws and lift up the drive to remove it from the hard-drive caddy. 7. If a 3.5–inch hard drive is installed, flex the hard-drive bracket on both sides to loosen the hard drive. 8. Lift the hard drive in an upward direction to remove it from the hard-drive bracket.
Installing the Hard Drive 1. If a 3.5–inch hard drive is installed on the computer, place the hard drive and press in on the latches of the hard-drive caddy. 2. If a 2.5–inch hard drive is installed on the computer, place the hard drive on the hard-drive caddy and tighten the screws to secure the hard drive. 3. Secure the hard-drive in the hard-drive cage and slide it inside the compartment. 4. Connect the hard-drive power supply cable and data cable. 5. Install the computer cover. 6.
5. Release the latch that secures the HDD thermal sensor. Here, the HDD thermal sensor is attached to the hard drive. Installing the HDD Thermal Sensor NOTE: The HDD thermal sensor is an optional component and your computer may not ship with it. 1. Connect the HDD thermal sensor to the SAS HDD component that you wish to monitor the temperature, and secure it with the latch. 2. Attach the HDD thermal sensor cable to the system board. 3. Install the computer cover. 4.
4. Remove the I/O panel cage from the chassis. 5. Disconnect the cables to release the I/O panel to remove it from the computer.
6. Remove the screws that secure the I/O panel to the I/O panel cage. 7. Remove the I/O panel from the I/O panel cage. Installing the Input/Output (I/O) Panel 1. Replace the I/O panel in the I/O panel cage. 2. Tighten the screws to secure the I/O panel to the I/O panel cage. 3. Connect the cables to the I/O panel. 4. Place the USB 3.0 module in its slot. 5. Tighten the screws that secure the USB 3.0 module to the I/O panel cage. 6. Replace the I/O panel cage into its slot. 7.
a. computer cover b. optical drive 3. Press down on the retention tab on the memory shroud and lift it from the computer. Installing the Memory Shroud 1. Install the memory shroud module and press downwards until it clicks into place. 2. Install: a. optical drive b. computer cover 3. Follow the procedures in After Working Inside Your Computer. Removing the Memory 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove: a. computer cover b. optical drive c. memory shroud 3.
Installing the Memory 1. Insert the memory module into the memory socket. 2. Press down on the memory module until the securing clips secure the memory in place. NOTE: Tilting of DIMM during insertion can cause damage to the DIMM. 3. Install: a. memory shroud b. optical drive c. computer cover 4. Follow the procedures in After Working Inside Your Computer. Removing the Coin-Cell Battery 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove: a. computer cover b.
a. Disconnect the heatsink fan cable from the system board [1]. b. Loosen the captive screws that secure the heatsink assembly [2]. c. Lift up the heatsink and remove it from the computer [3]. 4. Repeat Step 4 to remove the second heatsink module from the computer. Installing the Heatsink Assembly 1. Place the heatsink assembly inside the computer. 2. Tighten the captive screws to secure the heatsink assembly to the system board. NOTE: Misalignment of screws can damage the system. 3.
4. Slide the heatsink fan from the heatsink assembly. Installing the Heatsink Fan 1. Slide the heatsink fan into heatsink assembly. 2. Plug in the grommets to secure the heatsink fan to the heatsink assembly. 3. Install: a. heatsinks assembly b. optical drive (required only for the installation of heatsink for CPU1) c. computer cover 4. Follow the procedures in After Working Inside Your Computer.
Removing the Processor 1. Follow the procedures inBefore Working Inside Your Computer. 2. Remove: a. computer cover b. optical drive (required only for the removal of CPU1). c. heatsink assembly 3. To remove the processor: NOTE: The processor cover is secured by two levers. They have icons that indicate which lever needs to be opened first and which lever closes first. a. Press down on the first lever that holds the processor cover in place and release it sideways from its retention hook [1]. b.
Installing the Processor 1. Place the processor in its socket. 2. Replace the processor cover. NOTE: The processor cover is secured by two levers. They have icons that indicate which lever needs to be opened first and which lever closes first. 3. Slide the first lever sideways into the retention hook to secure the processor. 4. Repeat step '3' to slide the second lever into the retention hook. 5. Install: a. heatsink assembly b. optical drive (required only for the installation of CPU1). c.
Installing the PCI Card 1. Push the expansion card into the card slot and secure the latch. 2. Install the plastic latch that secures the PCI card to the card slot. 3. Install the computer cover. 4. Follow the procedures in After Working Inside Your Computer. Removing the PCIe-Card Retention 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove: a. computer cover b. PCIe cards 3. Perform the following steps as shown in the illustration: a.
Installing the PCIe card retention 1. Place the PCIe card retention in its slot and insert the latches. 2. Route the cables through the clips to secure them. 3. Install: a. PCIe cards b. computer cover 4. Follow the procedures in After Working Inside Your Computer. Removing the System-Fan Assembly 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove: a. b. c. d. e. 3.
4. Remove the screws that secure the drive bay. 5. Perform the following steps as shown in the illustration: a. Remove the screws that secure system-fan assembly to the chassis [1]. b. Lift and remove the system-fan assembly from the chassis [2].
6. Pry away the grommets to remove the system fans from the system-fan assembly. CAUTION: Using excessive force may damage the grommets. 7. Remove the system fans from the system-fan assembly.
Installing the System-Fan Assembly 1. Place the system fans in the system-fan assembly and attach the grommets. 2. Place the system-fan assembly in the chassis and connect the screws to secure the system-fan assembly to the chassis.. 3. Install the system board. 4. Connect the system-fan cables to their connectors on the system board. 5. Route the system-fan cables out of the opening in the system-fan module in the direction of the system board. 6. Connect the screws that secure the drive bay.
4. Perform the following steps as shown in the illustration: a. Disconnect the power cables from the system board [1]. b. Remove the screws securing the PSU card to the slot [2]. c. Remove the PSU card from the computer [3]. Installing the PSU Card 1. Replace the PSU card in its slot. 2. Tighten the screws to secure the PSU card in its slot. 3. Connect the power cables to the connectors on the system board. 4. Replace the PSU cable shroud in its slot. 5. Install: a. PSU b. computer cover 6.
Removing the Speaker 1. Follow the procedures inBefore Working Inside Your Computer. 2. Remove the computer cover. 3. Disconnect the speaker cable from the system board. 4. Press down the clasp, lift and remove the speaker. Installing the Speaker 1. Replace the speaker and fix the clasp. 2. Connect the speaker cable to the system board. 3. Install the computer cover. 4. Follow the procedures in After Working Inside Your Computer.
1. PCI slot (slot 6) 2. PCIe x16 slot (PCIe 2.0 wired as x4) (slot 5) 3. PCIe 3.0 x16 slot (slot 4) 4. PCIe 2.0 x1 slot (slot 3) 5. PCIe 3.0 x16 slot (slot 2) 6. PCIe x16 slot (PCIe 3.0 wired as x8) (slot 1) 7. intrusion-switch connector 8. DIMM slots (available only when optional second processor is installed) 9. CPU2 fan connector 10. processor socket 2 11. DIMM slots (available only when optional second processor is installed) 12. front-panel audio connector 13.
Removing the System Board 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a. b. c. d. e. f. g. h. computer cover optical drive memory shroud heat sink PCI card PCIe card retention memory module (s) processor 3. Disconnect all the cables from the system board connectors. 4. Remove the screws that secure the system board to the chassis.
5. Lift the system board in an upward direction. 6. Remove the system board from the computer. Installing the System Board 1. Align the system board to the port connectors on the back of the chassis and place the system board in the chassis. 2. Tighten the screws that secure the system board to the chassis. 3. Connect all the cables to the system board connectors. 4. Install the: a. b. c. d.
e. f. g. h. 5. 40 heatsink assembly memory shroud optical drive computer cover Follow the procedures in After Working Inside Your Computer.
Additional Information 3 This section provides information for the additional features that are part of your computer. Memory Module Guidelines To ensure optimal performance of your computer, observe the following general guidelines when configuring your system memory: • Memory modules of different sizes can be mixed (for example, 2 GB and 4 GB). But, all populated channels must have identical configurations. • Memory modules must be installed beginning with the first socket.
System Setup 4 System Setup enables you to manage your computer hardware and specify BIOS‐level options.
Table 1. Navigation Keys Keys Navigation Up arrow Moves to the previous field. Down arrow Moves to the next field. Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable. Moves to the next focus area. NOTE: For the standard graphics browser only. Moves to the previous page till you view the main screen.
Option Description • Date/Time Enable Legacy Option ROMs (Default) Allows you to set the date and time. The changes to the system date and time takes effect immediately. Table 3. System Configuration Option Description Integrated NIC Allows you to configure the integrated network controller. The options are: Integrated NIC 2 • • Enable UEFI Network Stack Disabled • • NOTE: You can use the Disabled option, only if Active Management Technology (AMT) option is disabled.
Option Description NOTE: SATA is configured to support RAID mode. No SATA operation support in Tower 7910. Tower 7910 Allows you to configure the internal SATA hard-drive controller. The options are: • • • Disabled ATA AHCI (Default) NOTE: SATA is configured to support RAID mode. No SATA operation support in Tower 7910. Drives Tower 5810 and Tower 7810 Allows you to configure the SATA drives on board.
Option Description SAS RAID Controller (Tower 7910 only) Allows you to control the operation of the integrated SAS RAID HDD controller. • • HDD Fans Audio Allows you to control the HDD fans. Default Setting: depends on the system configuration Allows you enable or disable the audio feature. • Memory Map IO above 4GB Enabled Disabled (Default) Allows you to enable or disable various on board devices. • PCI MMIO Space Size Memory Map IO above 4GB - This option is disabled by default.
Option Description • SLOT2_CPU2 (Tower 7910 only) Table 5. Security Option Description Strong Password Allows you to enforce the option to always set strong passwords. Default Setting: Enable Strong Password is not selected. Password Configuration You can define the length of your password. Min = 4 , Max = 32 Password Bypass Allows you to enable or disable the permission to bypass the System password, when it is set.
Option Description • • Expert Key Management Disabled (Default) Enabled Allows you to enable or disable Custom Mode Key Management. • Disabled (Default) Table 7. Performance Option Description Multi Core Support This field specifies whether the processor will have one or all cores enabled. The performance of some applications will improve with the additional cores. This option is enabled by default. Allows you to enable or disable multi-core support for the processor.
Option Description Default Setting: The option is disabled. Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor. Default Setting: Enable Intel TurboBoost Hyper-Thread Control Allows you to enable or disable the HyperThreading in the processor. Default Setting: Enabled Cache Prefetch Default Setting: Enable Hardware Prefetch and Adjacent Cache Line Prefetch Dell Reliable Memory Technology (RMT) Allows you to identify and isolate memory errors in system RAM..
Option Description USB Wake Support Allows you to enable USB devices to wake the system from standby. • Enable USB Wake Support Default Setting: The option is disabled. Wake on LAN This option allows the computer to power up from the off state when triggered by a special LAN signal. Wake-up from the Standby state is unaffected by this setting and must be enabled in the operating system. This feature only works when the computer is connected to AC power supply.
Option Description • Trusted Execution - This option is disabled by default. Table 11. Maintenance Option Description Service Tag Displays the service tag of your computer. Asset Tag Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default. SERR Messages Controls the SERR message mechanism. This option is not set by default. Some graphics cards require that the SERR message mechanism be disabled. Table 12.
6. Select your computer model and the Product Support page of your computer appears. 7. Click Get drivers and click View All Drivers. The Drivers and Downloads page opens. 8. On the Drivers and Downloads screen, under the Operating System drop-down list, select BIOS. 9. Identify the latest BIOS file and click Download File. You can also analyze which drivers need an update. To do this for your product, click Analyze System for Updates and follow the instructions on the screen. 10.
• Only lower case letters are valid, upper case letters are not allowed. • Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`). Re-enter the system password when prompted. 4. Type the system password that you entered earlier and click OK. 5. Select Setup Password, type your system password and press or . A message prompts you to re-type the setup password. 6. Type the setup password that you entered earlier and click OK. 7.
6. Connect the computer to the electrical outlet and power-on the computer. 7. Power-off the computer and disconnect the power cable from the electrical outlet. 8. Remove the cover. 9. Replace the jumper on the pins. 10. Install the cover. 11. Follow the procedures in After Working Inside Your Computer. 12. Power-on the computer. 13. Go to the system setup, and assign a new system or setup password.
Diagnostics 5 If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
Troubleshooting Your Computer 6 You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the operation of the computer. Diagnostic LEDs NOTE: The diagnostic LEDs only serve as an indicator of the progress through the Power-On Self Test (POST) process. These LEDs do not indicate the problem that caused the POST routine to stop. The diagnostic LEDs are located on the front of the chassis next to the power button.
Check the PSU cabling to Motherboard to make sure that all cables are installed correctly. 2,3 A possible Motherboard, Memory, or CPU failure has occurred 2,4 A possible coincell failure has occurred. 2,5 System is in Recovery Mode BIOS checksum failure was detected and the system is now in recovery mode. 2,6 A possible processor failure has occurred Re-seat the processor 2,7 Memory modules are detected, but a memory power failure has occurred.
at a time) until you have identified all modules without error. If available, install working memory of the same type into your computer. 3,4 Power connector not installed properly. Re-seat the 2x2 power connector from the power supply unit. 3,5 Memory modules are detected, but a memory configuration or compatibility error has occurred. Ensure that no special requirements for memory module or connector placement exist. Ensure that the memory you are using is supported by your computer.
Table 16. Errors that halt your computer completely Error Message Error! Non-ECC DIMMs are not supported on this system. Alert! Processor cache size is mismatched. Install like processor or one processor. Alert! Processor type mismatch. Install like processor or one processor. Alert! Processor speed mismatch Install like processor or one processor. Alert! Incompatible Processor detected. Install like processor or one processor.
Error Message Alert! Memory related failure detected. Alert! Correctable memory error has been detected in memory slot DIMMx. Warning: Non-optimal memory population detected. For increased memory bandwidth populate DIMM connectors with white latches before those with black latches. Your current power supply does not support the recent configuration changes made to your system. Please contact Dell Technical support team to learn about upgrading to a higher wattage power supply.
Technical Specifications 7 NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your computer. For more information about the configuration of your computer, go to Help and Support in your Windows operating system and select the option to view information about your computer. Table 19. Processor Feature Specification Type 4, 6, 8, 10, 12, and 14 core Intel Xeon processor.
Table 23. Audio Feature Specification Integrated Realtek ALC3220 audio codec Table 24. Network Feature Specification Tower 7810 Intel i217 Table 25. Expansion Interfaces Feature Specification PCI: SLOT1 PCI Express 3.0 x8, 8 GB/s SLOT2 PCI Express 3.0 x16, 16 GB/s SLOT3 PCI Express 2.0 x1, 0.5 GB/s SLOT4 PCI Express 3.0 x16, 16 GB/s SLOT5 PCI Express 2.0 x4, 2 GB/s SLOT6 PCI 2.3 (32 bit, 33 MHz), 133 MB/s Storage (HDD/SSD): SATA3-HDD0 Intel AHCI SATA 3.
Feature Specification • supports one 5.25–inches SATA device or supports one 3.25–inches SATA HDD device supports one media card reader supports up to two 2.5–inches SAS/SATA/HDDs/SSDs (with optional adapters) • • Internally accessible 3.5–inch hard drive bays two: • • supports 3.25–inches SATA supports 2.5–inches SAS/SATA/HDD/SSDs Table 27.
Feature Specification Processor Tower 7810 two LGA-2011 sockets Back I/O: PCI Express PCI Express x4 Tower 7810 two 164-pin connectors PCI Express x16 Tower 7810 PCI 2.
Feature Specification yellow light — A good connection at 1000 Mbs exists between the network and the computer. Network activity lights (back panel) yellow light — flashes when there is network activity on the connection. Table 30. Power Feature Specification Coin-cell battery 3 V CR2032 lithium coin cell Voltage 100 VAC to 240 VAC Wattage Tower 7810 825 / 685 W (input voltage of 100 VAC – 240 VAC) Maximum heat dissipation 825 W 3312.6 BTU/Hr 685 W 2750.
Feature Storage Specification 105 G +/- 5% with pulse duration of 2 msec +/- 10% (equivalent to 127 cm/sec [50 in/sec]) Altitude: Operating –15.2 m to 3048 m (-50 ft to 10,000 ft) Storage –15.2 m to 10,668 m (-50 ft to 35,000 ft) Airborne contaminant level G1 as defined by ISA-S71.
Contacting Dell 8 NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. GO to dell.com/support. 2. Select your support category. 3.
