User Manual

Dell EMC TechDirect
Boost IT team productivity when supporting Dell EMC systems. With over 1.4 million self-dispatches processed each year,
TechDirect has proven its effectiveness as a support tool. You can:
● Self-dispatch replacement parts
● Request technical support
● Integrate APIs into your help desk
Or, access all your Dell EMC certification and authorization requirements. Train your staff on Dell EMC products, as TechDirect
allows you to:
● Download study guides
● Schedule certification and authorization exams
● View transcripts of completed courses and exams
Register at techdirect.dell.
Dell Technologies Education Services
Build the IT skills required to influence the transformational outcomes of the business. Enable talent and empower teams with
the right skills to lead and execute transformational strategy that drives competitive advantage. Leverage the training and
certification required for real transformation.
Dell Technologies Education Services offers PowerEdge server training and certifications designed to help you achieve more
from your hardware investment. The curriculum delivers the information and the practical, hands-on skills that you and your
team need to confidently install, configure, manage, and troubleshoot your Dell EMC servers. To learn more or register for a
class today, see LearnDell.com/Server.
Dell Technologies Consulting Services
Our expert consultants help you transform faster, and quickly achieve business outcomes for the high value workloads Dell EMC
PowerEdge systems can handle.
From strategy to full-scale implementation, Dell Technologies Consulting can help you determine how to execute your IT,
workforce, or application transformation.
We use prescriptive approaches and proven methodologies combined with Dell Technologies' portfolio and partner ecosystem
to help you achieve real business outcomes. From multi-cloud, applications, DevOps, and infrastructure transformations, to
business resiliency, data center modernization, analytics, workforce collaboration, and user experiences—we're here to help.
Dell EMC Managed Services
Reduce the cost, complexity, and risk of managing IT. Focus your resources on digital innovation and transformation while our
experts help optimize your IT operations and investment with managed services backed by guaranteed service levels.
Dell Technologies Services
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