Dell Trusted Device Technical Advisories v2.10 January 2021 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2019 - 2021 Dell Inc. All rights reserved.
Contents Chapter 1: Technical Advisories.....................................................................................................5 Contact Dell ProSupport....................................................................................................................................................5 New Features and Functionality v2.10........................................................................................................................... 5 Resolved Security Advisories v2.
Resolved Technical Advisories v1.5............................................................................................................................... 15 Technical Advisories v1.5................................................................................................................................................. 15 New Features and Functionality v1.4............................................................................................................................
1 Technical Advisories The Dell Trusted Device agent is part of the Dell SafeBIOS product portfolio. The Trusted Device agent includes BIOS Verification, Image Capture, and BIOS Events & Indicators of Attack. BIOS Verification provides customers with affirmation that devices are secured below the operating system, a place where IT administrator visibility is lacking. It enables customers to verify BIOS integrity using an off-host process without interrupting the boot process.
○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ Latitude 7410 Latitude 7410 2-in-1 Latitude 7310 Latitude 5411 Latitude 5511 Latitude 7220 Rugged Tablet Latitude 7220 Rugged Extreme Tablet OptiPlex 3280 OptiPlex 5480 All-In-One OptiPlex 7480 All-In-One OptiPlex 7780 All-In-One OptiPlex 3080 OptiPlex 5080 OptiPlex 7080 Precision 3550 Precision 3551 Precision 5550 Precision 5750 Precision 3440 Precision 3640 Precision 7550 Precision 7750 XPS 13 9300 XPS 15 9500 XPS 17 9700 Resolved Security Advisories v2.
○ Firewall ○ Indicators of Attack ○ TPM use Trusted Device scans for the presence and status of each security solution every 24 hours, and 15 minutes after the Trusted Device agent restarts. For each component, Trusted Device writes a timestamped pass, pass with warnings, or fail, and comprehensive score to the Windows Event Viewer. For more information, see Results, Troubleshooting, and Remediation. Resolved Security Advisories v2.9 ● No security advisories exist. Resolved Technical Advisories v2.
Technical Advisories v2.8 ● Trusted Device repair with Command-line currently does not allow the option to opt in for the Trusted Device Agent Improvement Program. As a workaround, uninstall, reboot the computer, and reinstall Trusted Device. [DPS-2380] ● All Trusted Device files are not currently removed during uninstallation. As a workaround, delete the TrustedDevice folder in C:\Program Files\DELL.
Resolved Technical Advisories v2.7 ● Indicator of Attack detection is improved. [DPS-2129] ● An issue resulting in unrecorded Indicators of Attack is resolved. [DPS-2212] Technical Advisories v2.7 ● In rare scenarios, a partial memory leak occurs when reading or writing files. [DPS-2187] ● The Trusted Device installer does not currently install a Desktop icon Startup Menu shortcut if Create the Desktop and Start Menu Shortcuts is selected during installation.
Resolved Security Advisories v2.5 ● This release contains security improvements including hardened file locations and access permissions. ● The Trusted Device agent driver is hardened. Resolved Technical Advisories v2.5 ● No technical advisories exist. Technical Advisories v2.5 ● No technical advisories exist. New Features and Functionality v2.
New Features and Functionality v2.3 ● The Trusted Device agent now detects additional Indicators of Attack. ● The Trusted Device agent now monitors directories to ensure critical files are not deleted or tampered. Resolved Technical Advisories v2.3 ● Successful BIOS Verification results no longer display in Windows Event Viewer as a Warning. Successful results now display as Information. For more information, see Dell Trusted Device Installation and Administrator Guide.
NOTE: BIOS Verification remains a feature of the Dell Trusted Device agent. ● Trusted Device now runs as a Windows service. ● BIOS Events & Indicators of Attack enables administrators to analyze events in the Windows Event Viewer that may indicate bad actors targeting BIOS on enterprise endpoints. Bad actors change BIOS attributes to gain access to enterprise computers locally or remotely.
○ XPS 15 7590 Resolved Technical Advisories v2.1 ● The Trusted Device product version is now in logging. [DPS-1194] Technical Advisories v2.1 ● Added May 4, 2020 - The Dell Latitude 3400 and Dell Latitude 3500 currently experience an issue waking from sleep mode with Trusted Device installed. This issue is currently under investigation. Dell recommends that Trusted Device is not installed on these platforms until this issue is resolved.
○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ 14 Latitude 5290 Latitude 5290 2-in-1 Latitude 5420 Latitude 5424 Latitude 5480 Latitude 5490 Latitude 5491 Latitude 5495 Latitude 5580 Latitude 5590 Latitude 5591 Latitude 7280 Latitude 7285 Latitude 7290 Latitude 7380 Latitude 7389 Latitude 7390 Latitude 7390 2-in-1 Latitude 7424 Rugged Latitude 7480 Latitude 7490 Optiplex 3050 Optiplex 3050 All-in-One Optiplex 3060 Optiplex 3070 Optiplex 5050
○ ○ ○ ○ ○ ○ Precision 7920 XL Tower XPS 13 9365 XPS 13 9380 XPS 15 9560 XPS 15 9570 XPS 15 9575 Resolved Technical Advisories v1.6 ● No technical advisories exist. Technical Advisories v1.6 ● In rare occurrences, BIOS Verification incorrectly interprets supported devices as unsupported. For more information, see SLN319932. [DPS-860] ● Running the Dell DiagnosticInfo utility does not currently collect all registry information for BIOS Verification. [DPS-925] New Features and Functionality v1.
New Features and Functionality v1.3 ● BIOS Verification v1.3 now supports the following platforms: ○ Optiplex 7070 ○ Optiplex 7071 Tower Resolved Technical Advisories v1.3 ● When changing the Image Store directory, BIOS Verification now verifies write access to the destination directory. [DPS-452] Technical Advisories v1.3 ● Non-US date/time formats currently yield communication errors with Dell Cloud. [DPS-700] New Features and Functionality v1.2 ● BIOS Verification v1.
Resolved Technical Advisories v1.1 ● BIOS Verification results now render properly in Internet Explorer. [DPS-9] ● BIOS Verification results now open in the user's default browser. [DPS-142] ● Authentication between BIOS Verification and Dell Cloud is hardened. [DPS-241] Technical Advisories v1.1 ● No technical advisories exist.