White Papers

○ Precision 3541
○ Precision 5540
○ Precision 7540
○ Precision 7740
○ XPS 13 7390
○ XPS 13 7390 2-in-1
○ XPS 15 7590
Resolved Technical Advisories v2.1
● The Trusted Device product version is now in logging. [DPS-1194]
Technical Advisories v2.1
● Added May 4, 2020 - The Dell Latitude 3400 and Dell Latitude 3500 currently experience an issue waking from sleep
mode with Trusted Device installed. This issue is currently under investigation. Dell recommends that Trusted Device is not
installed on these platforms until this issue is resolved. [DPS-1608]
● In rare occurrences, the Trusted Device agent uses excessive computer resources resulting in delayed trackpad movement.
As a work around, change the MSBetweenAttributeReads value in the Registry in HKLM\SOFTWARE\Dell\TrustedDevice\.
[DPS-862, DPS-1071, DPS-1076]
● In rare occurrences, the Trusted Device agent fails to load properly resulting in computer crash or incorrect BIOS Verification
results. [DPS-1237]
● The Dell DiagnosticInfo utility does not properly collect text versions of the Dell Event log. [DPS-1168]
● The Trusted Device agent driver does not monitor all registry entries as expected. [DPS-1177]
● The Dell Trusted Device agent is available with the improper signature. [DPS-1213]
● All Windows Registry entries are not removed after uninstalling Trusted Device. [DPS-1387]
New Features and Functionality v1.7
● No technical advisories exist.
Resolved Technical Advisories v1.7
● Results no longer take up to 30 seconds to populate. [DPS-587]
● The Dell DiagnosticInfo utility now collects all registry information for BIOS Verification. [DPS-925]
Technical Advisories v1.7
● Logs do not currently display the installed version of BIOS Verification. [DPS-1194]
New Features and Functionality v1.6
● BIOS Verification v1.6 now supports the following platforms:
○ Latitude 3180
○ Latitude 3189
○ Latitude 3190
○ Latitude 3190 2-in-1
○ Latitude 3300
○ Latitude 3380
○ Latitude 3480
Technical Advisories
17