Dell UltraSharp 24 Monitor - U2422H/ U2422HX/U2422HE User’s Guide Model: U2422H/U2422HX/U2422HE Regulatory model: U2422Hb/U2422HEb
NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
Contents About Your Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . 6 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . 10 Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Connecting Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . 35 Connecting the DisplayPort (DisplayPort to DisplayPort) Cable . 36 Connecting the HDMI Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Connecting the USB-C Cable (U2422HE Only) . . . . . . . . . . . . . . . 37 Connecting the Monitor for DP Multi-Stream Transport (MST) Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Menu Launcher Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 OSD Menu Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 OSD Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Initial Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 OSD Warning Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Setting the KVM Switch (U2422HE Only) . . . . . . . .
About Your Monitor Your monitor ships with the components shown in the table below. If any component is missing, contact Dell technical support. For more information, see Contact Dell. NOTE: Some items may be optional and may not ship with your monitor. Some features may not be available in certain countries. NOTE: If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
Power Cable (varies by country) DP1.4 Cable (DP to DP) (U2422H/U2422HE only) Cable length: 1.80 M USB-A to USB-C Gen2 Cable Cable length: 1.00 M HDMI 2.0 Cable (U2422HX only) Cable length: 1.80 M USB-C to USB-C Gen2 Cable (U2422HE only) Cable length: 1.
Product Features The Dell U2422H/U2422HX/U2422HE monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • 60.47 cm (23.80 in.) viewable area (measured diagonally). 1920 x 1080 (16:9) resolution, plus full-screen support for lower resolutions. • Wide viewing angle to allow viewing from a sitting or standing position. • Color gamut of sRGB 100% and Rec. 709 100% with an average Delta E < 2; also supports DCI-P3 85%.
• On-Screen Display (OSD) adjustments for ease of set-up and screen optimization. • Power and OSD buttons lock. • Security lock slot. • Stand lock. • < 0.3 W in Standby Mode. • Optimize eye comfort with a flicker-free screen. WARNING: The possible long-term effects of blue light emission from the monitor may cause damage to the eyes, including eye fatigue, digital eye strain, and so on. ComfortView Plus feature is designed to reduce the amount of blue light emitted from the monitor to optimize eye comfort.
Identifying Parts and Controls Front View Front View with Monitor Stand No. 1 Description Power LED indicator 10 │ About Your Monitor Use Solid white light indicates that the monitor is turned on and functioning normally. Blinking white light indicates that the monitor is in Standby Mode.
Back View Back View with Monitor Stand No. Description Use 1 VESA mounting holes (100 mm x 100 mm - behind the attached VESA Cover) Wall mount monitor using VESAcompatible wall mount kit (100 mm x 100 mm). 2 Regulatory label Lists the regulatory approvals. 3 Stand release button Releases stand from the monitor. 4 Barcode, serial number, and Service Tag label Contains monitor details and support information. Refer to this label if you need to contact Dell for technical support.
Bottom View U2422H/U2422HX Bottom View without Monitor Stand No. Description Use 1 Security lock slot Secures the monitor with security lock (security lock not included). 2 Power connector Connect the power cable (shipped with your monitor). 3 HDMI port Connect your computer with the HDMI cable (shipped with U2422H). 4 DisplayPort Connect your computer with the DisplayPort cable. 5 Stand lock feature To lock the stand to the monitor using a M3 x 6 mm screw (screw not included).
6 DisplayPort (out) DisplayPort output for MST (multi-stream transport) capable monitor. To enable MST, see Connecting the Monitor for DP MultiStream Transport (MST) Function. NOTE: Remove the rubber plug when using connector. DisplayPort out 7 USB-C upstream port (data only) Connect the USB-A to USB-C cable that came with your monitor to the computer. This supports USB data transfer at 10 port Gbps (USB 3.2 Gen2). Once this cable is connected, you can use the USB connectors on the monitor.
**To avoid signal interference, when a wireless USB device has been connected to a USB downstream port, it is NOT recommended to connect any other USB devices to the adjacent port(s). U2422HE Bottom View without Monitor Stand No. Description Use 1 Security lock slot Secures the monitor with security lock (security lock not included). 2 Power connector Connect the power cable (shipped with your monitor). 3 HDMI port Connect your computer with the HDMI cable.
6 USB-C upstream port (video + data) Connect the USB-C to USB-C cable that came with your monitor to the computer or mobile device. This port supports USB Power Delivery, Data, and DisplayPort video signal. The super speed USB 10 Gbps (USB 3.2 offers the fastest Gen2) Type-C port transfer rate and the alternate mode with DP 1.4 supports a maximum resolution of 1920 x 1080 at 60 Hz, PD 20 V/4.5 A, 15 V/3 A, 9 V/3 A, 5 V/3 A. NOTE: USB-C is not supported on versions of Windows prior to Windows 10.
9 Super speed USB 10 Gbps (USB 3.2 Gen2) Type-A downstream port (3) Connect your USB device.** NOTE: To use this port, you must connect the USB-C to USB-C cable (shipped with your monitor) to the USB-C upstream port (video + data) (#6) or connect the USBA to USB-C cable (shipped with your monitor) to the USB-C upstream port (data only) (#8) on the monitor and to your computer. 10 Audio line-out port Connect external speakers.* 11 RJ45 port Connect Internet.
Monitor Specifications Model U2422H/U2422HX/U2422HE Screen type Active matrix - TFT LCD Panel technology In-Plane Switching Technology Aspect ratio 16:9 Viewable Image Diagonal 604.70 mm (23.80 in.) Width (active area) 527.04 mm (20.75 in.) Height (active area) 296.46 mm (11.67 in.) Total area 156246.28 mm2 (242.15 in.2) Pixel pitch 0.2745 mm x 0.2745 mm Pixel per inch (PPI) 92.
Connectivity • 1 x DisplayPort version 1.4 (HDCP 1.4)* • 1 x HDMI port version 1.4 (HDCP 1.4) • 1 x DisplayPort (Out) with MST (HDCP 1.4) • 1 x USB-C upstream port (video + data) (Alternate mode with DisplayPort 1.4, Power Delivery PD up to 90 W) (U2422HE only)** • 1 x USB-C upstream port USB 3.2 Gen2) (data only, 10 Gbps • 1 x USB-C downstream port with charging capability at 15 W (maximum) • 1 x super speed USB 10 Gbps (USB 3.2 Gen2) with at 2 A (maximum) BC1.
Monitor Resolution Specifications Model U2422H/U2422HX/U2422HE Horizontal scan range 30 kHz to 83 kHz (automatic) Vertical scan range 56 Hz to 76 Hz (automatic) Maximum preset resolution 1920 x 1080 at 60 Hz Supported Video Modes Model U2422H/U2422HX Video display capabilities (HDMI 480i*, 480p, 576i*, 576p, 720p, 1080i*, 1080p & DisplayPort) Model U2422HE Video display capabilities (HDMI 480i*, 480p, 576i*, 576p, 720p, 1080i*, 1080p & DisplayPort & USB-C alternate mode) *Supported by HDMI input
VESA, 1152 x 864 67.5 75.0 108.0 +/+ VESA, 1280 x 1024 64.0 60.0 108.0 +/+ VESA, 1280 x 1024 80.0 75.0 135.0 +/+ VESA, 1600 x 900 60.0 60.0 108.0 -/+ VESA, 1920 x 1080 67.5 60.0 148.5 +/+ NOTE: The + or - sign in Sync polarity denotes that the video sync signal is triggered by either the positive edge or the negative edge, respectively.
AC input voltage/ frequency/current 100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 1.2 A (typical) 100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 2.1 A (typical) Inrush current • 120 V: 30 A (Max.) at 0°C (cold start) • 120 V: 40 A (Max.) at 0°C (cold start) • 240 V: 60 A (Max.) at 0°C (cold start) • 240 V: 80 A (Max.) at 0°C (cold start) • 0.3 W (Off mode)1 • 0.3 W (Off mode)1 • 0.3 W (Standby mode)1 • 0.3 W (Standby mode)1 • 11.6 W (On mode)1 • 11.8 W (On mode)1 • 63 W (Max.)2 • 210 W (Max.
NOTE: This monitor is ENERGY STAR certified. This product qualifies for ENERGY STAR in the factory default settings which can be restored by “Factory Reset” function in the OSD menu. Changing the factory default settings or enabling other features may increase power consumption that could exceed the ENERGY STAR specified limit.
Height (compressed) 364.00 mm (14.33 in.) Width 245.00 mm (9.65 in.) Depth 179.57 mm (7.07 in.) Base 245.00 mm x 173.00 mm (9.65 in. x 6.81 in.) Monitor Weight Model U2422H/U2422HX U2422HE Weight with packaging 7.82 kg (17.22 lb) 8.30 kg (18.28 lb) Weight with stand assembly and cables 5.57 kg (12.27 lb) 6.06 kg (13.35 lb) Weight without stand assembly (For wall mount or VESA mount considerations - no cables) 3.52 kg (7.75 lb) 3.96 kg (8.72 lb) Weight of stand assembly 1.75 kg (3.
Non-operating • Storage: 5% to 90% (non-condensing) • Shipping: 5% to 90% (non-condensing) Altitude Operating 5000 m (16404 ft) (maximum) Non-operating 12192 m (40000 ft) (maximum) Thermal Dissipation • 221.78 BTU/hour (maximum) • 716.55 BTU/hour (maximum) • 42.65 BTU/hour (typical) • 46.
14 GND 15 AUX (p) 16 GND 17 AUX (n) 18 Hot Plug Detect 19 Re-PWR 20 +3.3 V DP_PWR HDMI Connector Pin Number 19-pin Side of the Connected Signal Cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK+ 11 TMDS CLOCK SHIELD 12 TMDS CLOCK- 13 CEC 14 Reserved (N.C.
16 DDC DATA (SDA) 17 DDC/CEC Ground 18 +5 V POWER 19 HOT PLUG DETECT Plug and Play Capability You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so that the system can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings if desired.
USB 3.
A9 VBUS B9 VBUS A10 RX2- B10 RX1- A11 RX2+ B11 RX1+ A12 GND B12 GND USB Ports • 1 USB-C upstream • 1 USB-C upstream (video + data) (U2422HE only) - bottom (data only) - bottom • 1 USB-C downstream - bottom • 3 super speed USB 10 Gbps (USB 3.2 Gen2) Type-A downstream (for U2422H/U2422HX) - bottom • 4 super speed USB 10 Gbps (USB 3.
RJ45 Connector (U2422HE Only) Pin Signal P1 MDI0+ P2 MDI0- P3 MDI1+ P4 MDI1- P5 CT P6 CT P7 MDI2+ P8 MDI2- P9 MDI3+ P10 MDI3- Pin number Orange Green P11 - + P12 + - P13 N/A + P14 N/A - About Your Monitor │ 29
Driver Installation Install the Realtek USB GBE Ethernet Controller Driver available for your system. This is available for download at www.dell.com/support under the “Driver and download” section. Network (RJ45) data rate via USB-C max speed is 1000 Mbps. NOTE: This LAN port is 1000Base-T IEEE 802.
Left LED Green Link / Activity indicator: • Blinking - Activity on the port. • Green On - Link is being established. • Off - Link is not established. NOTE: RJ45 cable is non in-box standard accessory. LCD Monitor Quality and Pixel Policy During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability.
Setting Up the Monitor Attaching the Stand NOTE: The stand is not installed at the factory when shipped. NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand. To attach the monitor stand: 1. Follow the instructions on the flaps of carton to remove the stand from the top cushion that secures it. 2.
6. Lift the cover, as shown, to access the VESA area for stand assembly. 7. Attach the stand assembly to the monitor. a. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor. b. Press the stand down till it snaps into place.
8. Place the monitor upright. NOTE: Lift the monitor carefully to prevent it from slipping or falling. 9. Remove the cover from the monitor.
Organizing Your Cables After attaching all necessary cables to your monitor and computer (See Connecting Your Monitor for cable attachment), organize all cables as shown above. If your cable is not able to reach your PC, you may connect directly to the PC without routing through the slot on the monitor stand. Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety instructions.
Connecting the DisplayPort (DisplayPort to DisplayPort) Cable NOTE: The default out of factory setting is DP1.4 (DP1.2 is supported). If the monitor fails to show any content after the DisplayPort cable is connected, follow the procedures below to change the settings to DP1.1: • Press the Joystick to open the Menu Launcher. • Toggle the Joystick to select Input Source • Toggle the Joystick to highlight DP . .
Connecting the HDMI Cable NOTE: The default out of factory setting is HDMI 1.4. Connecting the USB-C Cable (U2422HE Only) NOTE: Use the USB-C cable shipped with monitor only. • • • This port supports DisplayPort Alternate Mode (DP1.4 standard only). The USB-C power delivery compliant port (PD Version 3.0) delivers up to 90 W of power. If your notebook requires more than 90 W to operate and the battery is drained, it may not be powered up or charged with the USB PD port of this monitor.
Connecting the Monitor for DP Multi-Stream Transport (MST) Function NOTE: This monitor supports the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to at least DP1.2 with MST option. NOTE: Remove the rubber plug when using DP out connector . Connecting the Monitor for USB-C Multi-Stream Transport (MST) Function (U2422HE Only) NOTE: The maximum number of supported monitors via MST is subjected to the bandwidth of the USB-C source.
Connecting the Monitor for RJ45 Cable (optional) (U2422HE Only) NOTE: RJ45 cable is non in-box standard accessory. Connecting the USB-C to USB-A Cable NOTE: To prevent data damage or loss, before unplugging the USB-C , ensure that NO USB storage devices are in use by upstream port the computer connected to the monitor’s super speed USB 10 Gbps . (USB 3.
3. Connect the USB peripherals to the super speed USB 10 Gbps (USB 3.2 on the monitor. Gen2) downstream ports 4. Plug the power cables for your computer and monitor into a nearby outlet. 5. Turn On the monitor and the computer. If your monitor displays an image, installation is complete. If it does not display an image, see Common Problems. 6. Use the cable slot on the monitor stand to organize the cables. NOTE: The USB connection only offers USB data transfer in this scenario.
To make sure the DPBS function works for the first time, perform the following steps for Dell Optiplex 7090/3090 Ultra platform in the Control Panel first. NOTE: DPBS only supports the port with icon. • Go to Control Panel. • Select Hardware and Sound, followed by Power Options.
• Go to System Settings. • In the drop-down menu of When I press the power button, there are a few options for selection, namely Do nothing/Sleep/Hibernate/Shut down. You can select Sleep/Hibernate/Shut down.
NOTE: Do not select “Do nothing”, otherwise monitor power button will not be able to sync with PC system power state. Connecting the Monitor for DPBS for the First Time When setting up the DPBS function for the first time, please follow the steps below: 1. Make sure both the PC and the monitor are OFF. 2. Press the monitor power button to turn ON the monitor. 3. Connect the USB-C cable from the PC to the monitor. 4. Both the monitor and PC will turn ON momentarily.
NOTE: When the monitor and PC are both at power OFF state at the first time, it is recommended that you turn ON the monitor first, then connect the USB-C cable from the PC to the monitor. NOTE: You can power the Optiplex 7090/3090 Ultra platform using its DC adaptor jack. Alternatively, you can power the Optiplex 7090/3090 Ultra platform using the monitor’s USB-C cable via Power Delivery (PD); please set USB-C Charging 90W to On in Off Mode.
• When the monitor and the PC power state are both ON, press and hold the monitor power button for 4 seconds, the screen prompt will ask if you would like to shut down the PC. • When the monitor and the PC power state are both ON, press and hold the monitor power button for 10 seconds, the PC will shut down.
Connecting the Monitor for USB-C Multi-Stream Transport (MST) Function A PC is connected to two monitors in an initially OFF power state, and the PC system power state is in sync with Monitor 1 power button. When you press Monitor 1 or PC power button, both Monitor 1 and PC turns ON. Meanwhile, Monitor 2 will remain OFF. You need to manually press the power button on Monitor 2 to turn it ON.
Connecting the Monitor for USB-C The Dell Optiplex 7090 Ultra platform has two USB-C ports, so both Monitor 1 and Monitor 2 power state can sync with the PC. When the PC and two monitors are in an initially ON power state, pressing the power button on Monitor 1 or Monitor 2 will turn OFF the PC, Monitor 1, and Monitor 2. NOTE: DPBS only supports the port with icon.
Ensure to set USB-C Charging 90W to On in Off Mode. When the PC and two monitors are in an initially OFF power state, pressing the power button on Monitor 1 or Monitor 2 will turn ON the PC, Monitor 1, and Monitor 2.
Using the Tilt, Swivel, and Vertical Extension NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand. Tilt, Swivel With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle. NOTE: The stand is not installed at the factory when shipped.
Vertical Extension NOTE: The stand extends vertically up to 150 mm. The figure below illustrates how to extend the stand vertically. Rotating the Monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted up to avoid hitting the bottom edge of the monitor.
Rotate Clockwise Rotate Counterclockwise NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates. NOTE: When in the Portrait View Mode, you may experience performance degradation in graphic-intensive applications (3D Gaming and etc.).
Adjusting the Rotation Display Settings of Your System After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the 'contents' on your display. To adjust the Rotation Display Settings: 1. Right-click on the desktop and click Properties. 2.
Removing the Monitor Stand NOTE: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand. To remove the stand: 1. Place the monitor on a soft cloth or cushion. 2.
3. Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover. 4. Attach the mounting bracket from the wall mounting kit to the monitor. 5. Mount the monitor on the wall. For more information, see the documentation that shipped with the wall mounting kit. NOTE: For use only with UL or CSA or GS-listed wall mount bracket with minimum weight or load bearing capacity of 14.08 kg (for U2422H/ U2422HX) or 15.84 kg (for U2422HE).
Operating the Monitor Power On the Monitor Press the Power Button to turn On the monitor. Using the Joystick Control To modify the OSD adjustments using the Joystick control on the rear end of the monitor, do the following: 1. Press the Joystick button to launch the OSD Menu Launcher. 2. Move the Joystick up/down/left/right to toggle between the OSD menu options.
Joystick Functions Function Description Press Joystick to open the OSD Menu Launcher. • For right and left navigation. • Move right to enter the submenu. • Move left to exit from the submenu. • For up and down navigation. • Toggle between the menu items. • Increases (up) or decreases (down) the parameters of the selected menu item. Using the Main Menu Using the Menu Launcher Press the Joystick to open the OSD Menu Launcher.
The following table describes the Menu Launcher functions: Menu Launcher Details Menu Launcher Icon Description Opens the On-Screen Display (OSD). See OSD Menu Details. Main Menu Displays the monitor's current status. Display Info (Shortcut Key 1) Adjusts the aspect ratio of your screen. Aspect Ratio (Shortcut Key 2) Allows you to choose from a list of preset color modes. Preset Modes (Shortcut Key 3) Select this icon to adjust the brightness and contrast level.
OSD Menu Details Icon Menu and Submenus Description Brightness/ Contrast Activates Brightness/Contrast adjustment. Brightness Adjusts the luminance of the backlight. Toggle the Joystick up to increase the brightness and toggle the Joystick down to decrease the brightness (Range: 0 - 100). Contrast Adjusts the Brightness first, and then adjust the Contrast only if further adjustment is necessary.
Input Source Selects between the different video signals that may be connected to your monitor. For U2422H/U2422HX: For U2422HE: DP Select the DP input when you are using the DisplayPort (DP) connector to confirm the selection. HDMI . Press the Joystick Select the HDMI input when you are using the HDMI connector . Press the Joystick to confirm the selection.
USB-C 90W Select the USB-C 90W input when you are using (U2422HE only) the USB-C connector . Press the Joystick to confirm the selection. Auto Select Allows you to scan for available input sources. The default is On. Auto Select for Allows you to set Auto Select for USB-C to: USB-C • Prompt for Multiple Inputs: Always displays (U2422HE only) the “Switch to USB-C Video Input” message for you to choose whether to switch or not.
Preset Modes Allows you to choose from a list of preset color modes. • Standard: Loads the monitor's default color settings. This is the default preset mode. • Movie: Loads color settings ideal for movies. • Game: Loads color settings ideal for most gaming applications. • Color Temp.: Allows you to select the color temperature: 5000K, 5700K, 6500K, 7500K, 9300K, and 10000K. Press the Joystick to confirm the selection. • Color Space: Allows you to select the color space sRGB or Rec. 709.
Input Color Format Allows you to set the video input mode to: • RGB: Select this option if your monitor is connected to a computer or a media player that supports RGB output. • YCbCr: Select this option if your media player supports only YCbCr output. Press the Joystick to confirm the selection. Hue Shifts the color of the video image to green or purple. This is used to adjust the desired flesh tone color. Toggle the Joystick up or down to adjust the hue from '0' to '100'.
Display Aspect Ratio Sharpness Use the Display menu to adjust images. Adjusts the image ratio to 16:9, Auto Resize, 4:3, or 1:1. This feature can make the image look sharper or softer. Toggle the Joystick up or down to adjust the sharpness from '0' to '100'. Response Time Allows you to set the Response Time to Normal or Fast. MST DP Multi Stream Transport, select On to enable MST (DP Out), select Off to disable the MST function.
Multi-Monitor Sync Allows multiple monitors that are Daisy Chained via DP to synchronize following OSD settings in the background: Brightness, Contrast, Preset Modes, Color Temp., Custom Color, Hue, Saturation, Response Time, and Sharpness. See MultiMonitor Sync (MMS) for details. Reset Display Press the Joystick to reset all settings under the Display menu to the factory preset values.
Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Sets the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese). Rotation Press the Joystick to rotate the OSD and the screen by 0/90/180/270 degrees. You can adjust the menu according to your display rotation.
Lock With the control buttons on the monitor locked, you can prevent people from accessing the controls. It also prevents accidental activation in multiple monitors side-by-side setup. • Menu Buttons: All Joystick functions are locked and not accessible by the user. • Power Button: Only the Power Button is locked and not accessible by the user. • Menu + Power Buttons: Both the Joystick & the Power Button are locked and not accessible by the user. The default setting is Disable.
Personalize For U2422H/U2422HX: For U2422HE: p Shortcut Key 1 Shortcut Key 2 Shortcut Key 3 Shortcut Key 4 Allows you to choose a feature from Preset Modes, Brightness/Contrast, Input Source, Aspect Ratio, Rotation, or Display Info and set it as a shortcut key. Shortcut Key 5 Power Button LED Allows you to set the power LED indicator on or off to save energy.
USB-C Charging 90W (U2422HE only) Allows you to enable or disable the Always On USB-C Charging function during monitor Off mode. When this function is enabled, you will be able to charge your notebook or mobile devices through the USB-C cable even when the monitor is powered off. Other USB Allows you to enable or disable USB Type-A and Charging USB-C Downstream Ports charging function during (U2422HE only) monitor standby mode.
Display Info Press the Joystick to display the monitor's current settings.
DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via the software on your computer. You can disable this feature by selecting Off. Enable this feature for best user experience and optimum performance of your monitor. LCD Conditioning Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. You can enable this feature by selecting On.
Firmware Service Tag Displays the firmware version of your monitor. Displays the service tag of your monitor. This string is required when you look for phone support, check your warranty status, update drivers on Dell's website, etc. Reset Others Press the Joystick to reset all settings under the Others menu to the factory preset values. Factory Reset Restore all preset values to the factory default settings. These are also the settings for ENERGY STAR® tests.
OSD Messages Initial Setup When Factory Reset is selected, the following message appears: When Yes is selected, the following message appears.
OSD Warning Messages When the monitor does not support a particular resolution mode, you will see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1920 x 1080. NOTE: The message may be slightly different according to the connected input signal.
When you adjust the Brightness level for the first time, the following message appears: NOTE: If Yes is selected, the message will not appear next time you intend to change the Brightness setting.
You will see the following message before the Lock function is activated: NOTE: The message may be slightly different according to the selected settings. When the monitor goes into Standby mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD. NOTE: The message may be slightly different according to the connected input signal. The OSD functions only in the normal operation mode.
Activate the computer and the monitor to gain access to the OSD. NOTE: The message may be slightly different according to the connected input signal. If either USB-C (U2422HE only), DisplayPort, or HDMI input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears. NOTE: The message may be slightly different according to the connected input signal.
Setting the KVM Switch (U2422HE Only) The built-in KVM switch allows you to control up to 2 computers from a single set of keyboard and mouse connected to the monitor. a. When connecting HDMI + USB-C2 to computer 1 and DP + USB-C1 90W to computer 2: NOTE: The USB Type-C connection currently supports only data transfer. Ensure that USB for HDMI is assigned to USB-C2 and DP is assigned to USB-C1 90W.
b. When connecting HDMI + USB-C2 to computer 1 and USB-C computer 2: 90W to NOTE: The USB-C connection currently supports video and data transfer. Ensure that USB for HDMI is assigned to USB-C2. NOTE: As the USB-C upstream port supports the DisplayPort Alternate Mode, there is no need to set USB for USB-C 90W. NOTE: When connecting to different video input sources not shown above, follow the same method to make correct settings for USB to pair the ports.
Setting the Auto KVM (U2422HE Only) You can follow below instructions to set up Auto KVM for your monitor: 1. Ensure that Auto Select is On and Auto Select for USB-C 90W is Yes.
2. Ensure that the USB ports and the video inputs are paired accordingly. NOTE: For USB-C required. 90W connection, there is no further setting Setting the Maximum Resolution To set the maximum resolution for the monitor: In Windows® 7, Windows® 8, and Windows® 8.1: 1. For Windows® 8 and Windows® 8.1 only, select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Screen Resolution. 3. Click the dropdown list of the Screen Resolution and select 1920 x 1080. 4. Click OK.
If you are using a non-Dell computer (portable or desktop): • Go to the support site for your computer and download the latest graphic drivers. • Go to your graphics card website and download the latest graphic drivers. Multi-Monitor Sync (MMS) Multi-Monitor Sync allows multiple monitors that are daisy chained via DisplayPort to synchronize a predefined group of OSD settings in the background. An OSD option, Multi-Monitor Sync, in the Display Menu allows user to enable/ disable syncing.
NOTE: The following OSD settings will be synchronized: Brightness, Contrast, Preset Modes, Color Temp., Custom Color (RGB Gain), Hue (Movie, Game mode), Saturation (Movie, Game mode), Response Time, and Sharpness. Setting Multi-Monitor Sync (MMS) During initial power on or connection of a new monitor, user setting synchronization only starts if MMS is On. All monitors should synchronize settings from Monitor 1.
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. Turn off both your computer and the monitor. 2. Unplug the video cable from the back of the computer. 3.
Lock/Unlock Menu and Built-in Diagnostics Locking the Power and Joystick Buttons You can lock the Joystick and Power buttons to prevent access to the OSD menu and/or power off the monitor. To lock the buttons: 1. Toggle and hold the Joystick to the up or down or left or right for about 4 seconds until a pop menu appears. 2. Select one of the following options: • Menu Buttons: All Joystick functions are locked and not accessible by the user.
Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2. Toggle and hold the Joystick to the up or down or left or right for about 4 seconds until a pop menu appears.
3. Toggle the Joystick to highlight the Diagnostics icon, then press the Joystick, and a gray screen appears. 4. Carefully inspect the screen for abnormalities. 5. Toggle the Joystick up. The color of the screen changes to red. 6. Inspect the display for any abnormalities. 7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white and text screens. The test is complete when the text screen appears. To exit, toggle the Joystick up again.
Always On USB-C Charging (U2422HE Only) The monitor allows you to charge your notebook or mobile devices through the USB-C cable even when the monitor is powered off. See USB-C Charging 90W (U2422HE only) for more information. Updating Monitor Firmware You may verify your current firmware revision in Firmware. If this is not available, go to the Dell download support site for the latest application installer (Monitor Firmware Update Utility.
No Video/Power LED on No picture or no brightness • Increase brightness & contrast controls via OSD. • Perform monitor self-test feature check. • Check for bent or broken pins in the video cable connector. • Run the built-in diagnostics. • Ensure that the correct input source is selected in the Input Source menu. Poor Focus Picture is fuzzy, • Eliminate video extension cables. blurry, or ghosting • Reset the monitor to factory settings. • Change the video resolution to the correct aspect ratio.
Brightness Problems Picture too dim or too bright • Reset the monitor to factory settings. Geometric Distortion Screen not • Reset the monitor to factory settings. centered correctly Horizontal/ Vertical Lines Screen has one or more lines • Adjust brightness & contrast controls via OSD. • Reset the monitor to factory settings. • Perform monitor self-test feature check and determine if these lines are also in self-test mode. • Check for bent or broken pins in the video cable connector.
Missing Color Picture missing color • Perform monitor self-test feature check. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector. Wrong Color Picture color not good • Try different Preset Modes in Color settings OSD. Adjust the R/G/B value in Custom Color in Color settings OSD. • Change the Input Color Format to RGB or YCbCr/YPbPr in the Color settings OSD.
Product Specific Problems Common Symptoms What You Experience Possible Solutions Screen image is too Image is centered on • Check the Aspect Ratio setting in small screen, but does not the Display menu OSD. fill entire viewing • Reset the monitor to factory settings. area Cannot adjust the monitor with the buttons on the front panel OSD does not • Turn Off the monitor, unplug the appear on the screen power cord, plug it back, and then turn On the monitor. • Check whether the OSD menu is locked.
No video at HDMI When connected to • Unplug the HDMI/DisplayPort cable from dongle/docking device, then /DisplayPort some dongle/ docking device at plug the docking Thunderbolt cable to port the port, there is no the notebook. Plug the HDMI/ video when DisplayPort cable 7 seconds later.
USB-C port does not supply power (U2422HE only) • Check that the connected device is USB peripherals compliant with the USB-C can not be charged specification. The USB-C port supports USB 3.2 Gen2 and an output of 90 W. • Check that you use the USB-C cable shipped with your monitor. Super speed USB 10 Gbps (USB 3.2 Gen2) interface is slow Super speed USB 10 Gbps (USB 3.2 Gen2) peripherals working slowly or not working at all • Check that your computer is super speed USB 10 Gbps (USB 3.2 Gen2)capable.
Appendix WARNING: Safety instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see Safety, Environmental, and Regulatory Information (SERI). FCC Notices (U.S. only) and Other Regulatory Information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.
