User Guide
Troubleshooting | 53
Specific
Symptoms
What You
Experience
Possible Solutions
No image
when using DP
connection to
the PC
Black screen •Verify which DP standard (DP 1.1a or DP 1.2) is your
Graphics Card certied to. Download and install the
latest graphics card driver.
•Some DP 1.1a graphics card cannot support
DP 1.2 monitors. Go to OSD menu, under Input
Source selection, press and hold DP select
key for 8 sec to change the monitor setting from
DP 1.2 to DP 1.1a.