Dell™ U2713HM Flat Panel Monitor User Guide Setting the display resolution to 2560 x 1440 (maximum) Information in this document is subject to change without notice. © 2012 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Dell™ U2713HM Flat Panel Monitor User's Guide About Your Monitor Setting Up the Monitor Operating the Monitor Dell Display Manager User's Guide Troubleshooting Appendix Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Back to Contents Page Setting Up Your Monitor Dell™ U2713HM Flat Panel Monitor Setting the display resolution to 2560 x 1440 (maximum) For maximum display performance with Microsoft ® Windows ® operating systems, set the display resolution to 2560 x 1440 pixels by performing the following steps: In Windows XP: 1. Right-click on the desktop and click Properties. 2. Select the Settings tab. 3.
Back to Contents Page About Your Monitor Dell™ U2713HM Flat Panel Monitor User's Guide Package Contents Product Features Identifying Parts and Controls Monitor Specifications Plug and Play Capability Universal Serial Bus (USB) Interface LCD Monitor Quality and Pixel Policy Maintenance Guidelines Package Contents Your monitor ships with the components shown below. Ensure that you have received all the components and contact Dell if something is missing.
Stand Power Cable VGA Cable
DVI-DL Cable USB up stream cable (enables the USB ports on the monitor) Cable Tie Drivers and Documentation media Quick Setup Guide Product and Safety Information Guide Product Features The U2713HM flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD). The monitor features include: ■ 27-inch (68.58 cm) viewable area display (Measured diagonally). 2560 x 1440 resolution, plus full-screen support for lower resolutions.
■ Tilt, swivel, vertical extension (115 mm) and rotate adjustment capability. ■ Removable pedestal and Video Electronics Standards Association (VESA™) 100 mm mounting holes for flexible mounting solutions. ■ Plug and play capability if supported by your system. ■ On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
Identifying Parts and Controls Front View Front View Label Front panel controls Description 1 Preset Modes (default, but configurable) 2 Brightness & Contrast (default, but configurable) 3 Menu 4 Exit 5 Power (with power light indicator)
Back View Back view Label Back view with monitor stand Description Use 1 VESA mounting holes (100 mm x 100 mm - behind attached VESA Plate) Wall mount monitor using VESA-compatible wall mount kit (100 mm x 100 mm) . 2 Regulatory label Lists the regulatory approvals. 3 Stand release button Release stand from monitor. 4 Security lock slot Secures monitor with security cable lock. 5 Service tag label Refer to this label if you need to contact Dell for technical support.
Side View Left view Bottom View Right view
Bottom view Label Bottom view with monitor stand Description Use 1 AC power cord connector Connect the power cable. 2 DC power connector for Dell Soundbar Connect the power cord for the soundbar (optional). 3 DisplayPort connector Connect your computer DP cable. 4 VGA connector Connect your computer VGA cable. 5 DVI connector Connect your computer DVI (Dual link) cable. 6 HDMI connector Connect devices such as a DVD player or set-top box. 7 Audio connectors Connect the HDMI 1.
Contrast ratio 1000 to 1 (typical), 2,000,000 : 1 (typical Dynamic Contrast On) Faceplate coating Antiglare with hard-coating 3H Backlight LED edgelight system Response Time 8 ms gray-to-gray (typical) Color depth 16.7 million colors Color Gamut 82%* (sRGB >99%) *[U2713HM] color gamut (typical) is based on CIE1976 (82%) and CIE1931 (72%) test standards.
VESA, 1280 x 1024 64.0 60.0 108.0 +/+ VESA, 1280 x 1024 80.0 75.0 135.0 +/+ VESA, 1920 x 1080 67.5 60.0 148.5 +/+ VESA, 2048 x 1152 71.6 60.0 197.0 +/+ VESA, 2560 x 1440 88.8 60.0 241.5 +/+ Electrical Specifications Video input signals Analog RGB, 0.7 Volts +/- 5%, positive polarity at 75 ohm input impedance Digital DVI TMDS, 600mV for each differential line, positive polarity at 50 ohm input impedance DP1.2/HDMI1.
Depth 200.3 mm (7.89 inches) Dimensions (without stand) Height 378.2 mm (14.89 inches) Width 639.3 mm (25.17 inches) Depth 65.6 mm (2.58 inches) Stand dimensions Height (extended) 418.2 mm (16.46 inches) Height (compressed) 372.3 mm (14.66 inches) Width 314.8 mm (12.39 inches) Depth 200.3 mm (7.89 inches) Weight Weight with packaging 10.2 kg (22.67 lb) Weight with stand assembly and cables 8.1 kg (18.
Storage: 5% to 90% (non-condensing) Shipping: 5% to 90% (non-condensing) Non-operating Altitude Operating 3,048 m (10,000 ft) max Non-operating 10,668 m (35,000 ft) max Thermal dissipation 342.21 BTU/hour (maximum) 143.31 BTU/hour (typical) Power Management Modess If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save Mode*.
** Maximum power consumption with max luminance, Dell Soundbar, and USB active. Pin Assignmentss VGA Connector Pin 15-pin Side of the Connected Signal Cable Number 1 Video-Red 2 Video-Green 3 Video-Blue 4 GND 5 Self-test 6 GND-R 7 GND-G 8 GND-B 9 Computer 5 V/3.
Pin Numberr 24-pin Side of the Connected Signal Cable 1 TMDS RX2- 2 TMDS RX2+ 3 TMDS Ground 4 Floating 5 Floating 6 DDC Clock 7 DDC Data 8 Floating 9 TMDS RX1- 10 TMDS RX1+ 11 TMDS Ground 12 Floating 13 Floating 14 +5 V/+3.
21 Floating 22 TMDS Ground 23 TMDS Clock+ 24 TMDS Clock- DisplayPort Connector Pin Numberr 20-pin Side of the Connected Signal Cable 1 ML0(p) 2 GND 3 ML0(n) 4 ML1(p) 5 GND 6 ML1(n) 7 ML2(p) 8 GND 9 ML2(n) 10 ML3(p) 11 GND 12 ML3(n) 13 GND 14 GND 15 AUX(p)
16 GND 17 AUX(n) 18 HPD 19 DP_PWR Return 20 +3.
12 TMDS CLOCK- 13 Floating 14 Floating 15 DDC CLOCK (SDA) 16 DDC DATA (SDA) 17 GROUND 18 +5 V POWER 19 HOT PLUG DETECT Plug and Play Capability You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings.
USB Upstream Connector Pin Number Signal Name 1 VBUS 2 D- 3 D+ 4 GND 5 StdB_SSTX- 6 StdB_SSTX+ 7 GND_DRAIN 8 StdB_SSRX- 9 StdB_SSRX+ Shell Shield USB Downstream Connector Pin Number Signal Name 1 VBUS 2 D-
3 D+ 4 GND 5 StdA_SSRX- 6 StdA_SSRX+ 7 GND_DRAIN 8 StdA_SSTX- 9 StdA_SSTX+ Shell Shield USB Ports 1 upstream - back 4 downstream - 2 on back; 2 on left side NOTE: USB 3.0 functionality requires a USB 3.0 compatible computer. NOTE: The monitor's USB interface works only when the monitor is on or in power save mode. If you turn off the monitor and then turn it on, the attached peripherals may take a few seconds to resume normal functionality.
Back to Contents Page Setting Up the Monitor Dell™ U2713HM Flat Panel Monitor User's Guide Attaching the Stand Connecting the Monitor Organizing Your Cables Attaching the Soundbar AX510 / AX510PA (Optional) Removing the Stand Wall Mounting (Optional) Attaching the Stand NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions.
1. Remove the cover and place the monitor on it. 2. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor. 3. Press the stand till it snaps into its place. Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. To connect your monitor to the computer: 1. Turn off your computer and disconnect the power cable. Connect the blue (VGA) cable from your monitor to your computer.
Connecting the blue VGA cable
Connecting the black DisplayPort cable (Optional) CAUTION: The Graphics are used for the purpose of illustration only. Appearance of the computer may vary. Connecting the USB cable After you have completed connecting the DVI/VGA/DP cable, follow the procedure below to connect the USB cable to the computer and complete your monitor setup: Connect the upstream USB port (cable supplied) to an appropriate USB port on your computer. (See bottom view for details.
Organizing Your Cables After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the cable management slot to organize all cables as shown above.
Attaching the Soundbar AX510 / AX510PA (Optional) CAUTION: Do not use with any device other than the Dell Soundbar. NOTE: The Soundbar power connector (+12 V DC output) is for the optional Dell Soundbar AX510/AX510PA only. To attach the Soundbar: 1. Working from the back of the monitor, attach the Soundbar by aligning the two slots with the two tabs along the bottom of the monitor. 2. Slide the Soundbar to the left until it snaps into place. 3. Connect the Soundbar with the DC power connector. 4.
Removing the Stand NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions. To remove the stand: 1. Place the monitor on a flat surface. 2. Press and hold the Stand release button. 3. Lift the stand up and away from the monitor.
Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-compatible base mounting kit. 1. 2. 3. 4. 5. Place the monitor panel on a soft cloth or cushion on a stable flat table. Remove the stand. Use a screwdriver to remove the four screws securing the plastic cover. Attach the mounting bracket from the wall mounting kit to the LCD. Mount the LCD on the wall by following the instructions that came with the base mounting kit.
Back to Contents Page Operating the Monitor Dell™ U2713HM Flat Panel Monitor User's Guide Using the Front Panel Controls Using the On-Screen Display (OSD) Menu Setting the Maximum Resolution Using the Dell Soundbar AX510/AX510PA only (Optional) Using the Tilt, Swivel, and Vertical Extension Rotating the monitor Adjusting the Rotation Display Settings of Your System Using the Front Panel Use the control buttons on the front of the monitor to adjust the characteristics of the image being display
Shortcut key/ Preset Modes Use this button to directly access the "Brightness/Contrast" menu. 2 Shortcut key / Brightness/Contrast Use the MENU button to launch the on-screen display (OSD) and select the OSD Menu. See Accessing the Menu System. 3 Menu 4 Use this button to go back to the main menu or exit the OSD main menu. Exit 5 Use the Power button to turn the monitor on and off. The Blue LED indicates the monitor is on and fully functional. An white LED indicates DPMS power save mode.
NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear. 1. Push the button to launch the OSD menu and display the main menu. 2. Push the and buttons to move between the setting options. As you move from one icon to another, the option name is highlighted.
Brightness Brightness adjusts the luminance of the backlight. Contrast Push the button to increase brightness and push the button to decrease brightness (min 0 ~ max 100). Adjust Brightness first, and then adjust Contrast only if further adjustment is necessary. Push the button to increase contrast and push the button to decrease contrast (min 0 ~ max 100). The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen.
NOTE: In most cases, Auto Adjust produces the best image for your configuration. NOTE: Auto Adjust option is only available when you are using the analog (VGA) connector. Input Source Use the Input Source menu to select between different video signals that may be connected to your monitor. VGA Select VGA input when you are using the analog (VGA) connector. Press the DVI-D Select DVI-D input when you are using the Digital (DVI) connector.
Input Color Format Choose the RGB option if monitor is connected to a computer or a DVD using a VGA or DVI cable. Choose the YPbPr option if monitor is connected to a DVD by a YPbPr to VGA cable or if the DVD color output setting is not RGB.
Gamma Allows you to set the color mode to PC or MAC.
Preset Modes You can choose Standard, Multimedia, Movie, Game, Text, Color Temperature, sRGB or Custom Color;
Standard: Loads the monitor's default color settings. This is the default preset mode. Multimedia: Loads color settings ideal for multimedia applications. Movie: Loads color settings ideal for most movie applications. Game: Loads color settings ideal for most gaming applications. Text: Loads color settings ideal for text. Color Temperature: The screen appears warmer with a red/yellow tint with slider set at 5,000K or cooler with blue tint with slider set at 10,000K.
sRGB: Mode to emulate 72% NTSC color. Custom Color: Allows you to manually adjust the color settings. Press the G, B) values and create your own preset color mode. and buttons to adjust the three colors (R, Hue This feature can shift color of video image to green or purple. This is used to adjust the desired flesh tone color. Use adjust the hue from '0' to '100'. Press to increase the green shade of the video image. Press to increase the purple shade of the video image.
Reset Color Settings Display Settings Reset your monitor color settings to the factory settings. Use the Display Settings to adjust image. Aspect Ratio Adjust the image ratio as wide 16:9, 4:3 or 5:4. Horizontal Position Use the or to adjust image left or right. Minimum is '0' (-). Maximum is '100' (+). Use the or to adjust image up or down. Minimum is '0' (-). Maximum is '100' (+). Vertical Position NOTE: Horizontal Position and Vertical Position Adjustments are only available for "VGA" input.
NOTE: Dynamic Contrast provides higher contrast if you choose Game mode and Movie mode. Reset Display Settings Other Settings Select this option to restore default display settings. Language Language option to set the OSD display to one of eight languages (English, Espanol, Francais, Deutsch, Brazilian Portuguese, Russian, Simplified Chinese or Japanese). Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on.
image contains a high proportion of bright areas. When Energy Smart is On, The 'Energy Use indicator' on OSD menu should response to the changes in the screen content. Power Save Audio DDC/CI To turn on or off Audio Power during Power Save mode. DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance etc) to be adjustable via software on your computer. You can disable this feature by selecting "Disable".
Factory Reset Reset all OSD settings to the factory preset values. Personalize User can select from "Preset Modes", "Brightness/Contrast", "Auto Adjust", "Aspect Ratio", "Input Source" and set as shortcut key.
OSD Warning Messagess When Dynamic Contrast Feature is enabled (in these modes: Game and Movie), the manual brightness adjustment is disabled.
This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 2560 x 1440. You will see the following message before the DDC/CI function is disabled.
If either VGA/DVI-D/DisplayPort/HDMI input is selected and both VGA/DVI-D/DisplayPort/HDMI cables are not connected, a floating dialog box as shown below appears.
or See Solving Problems for more information. Setting the Maximum Resolution To set the Maximum resolution for the monitor: Windows XP: 1. 2. 3. 4. Right-click on the desktop and select Properties. Select the Settings tab. Set the screen resolution to 2560 x 1440. Click OK. Windows Vista® or Windows ® 7: 1. 2. 3. 4. Right-click on the desktop and select Personalization. Click Change Display Settings.
If you are using a non-Dell computer (portable or desktop): Go to the support site for your computer and download the latest graphic drivers. Go to your graphics card website and download the latest graphic drivers. Using the Dell Soundbar AX510/AX510PA only (Optional) The Dell Soundbar is a stereo two channel system adaptable to mount on Dell Flat Panel Displays.
Using the Tilt, Swivel, and Vertical Extension NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions. Tilt, Swivel With the built-in pedestal, you can tilt the monitor for the most comfortable viewing angle. NOTE: The stand is detached when the monitor is shipped from the factory.
Vertical Extension NOTE: The stand extends vertically up to 115 mm. The figures below illustrate how to extend the stand vertically.
Rotating the Monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted (Tilt) up to avoid hitting the bottom edge of the monitor. NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to support.dell.com and see the Download section for Video Drivers for latest driver updates.
Adjusting the Rotation Display Settings of Your System After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of Your System. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the 'contents' on your display. To adjust the Rotation Display Settings: 1. Right-click on the desktop and click Properties. 2.
Back to Contents Page Troubleshooting Dell™ U2713HM Flat Panel Monitor User's Guide Self-Test Built-in Diagnostics Common Problems Product Specific Problems Universal Serial Bus Specific Problems Dell Soundbar Problems WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly.
or or 4. This box also appears during normal system operation if the video cable becomes disconnected or damaged. 5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.
To run the built-in diagnostics: 1. 2. 3. 4. 5. 6. 7. Ensure that the screen is clean (no dust particles on the surface of the screen). Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode. Press and hold the Button 1 and Button 4 on the front panel simultaneously for 2 seconds. A gray screen appears. Carefully inspect the screen for abnormalities. Press the Button 4 on the front panel again. The color of the screen changes to red.
Ensure that the correct input source is selected via the Input Source Select button. No Video/Power LED on No picture or no brightness Increase brightness & contrast controls via OSD. Perform monitor self-test feature check. Check for bent or broken pins in the video cable connector. Run the built-in diagnostics. Ensure that the correct input source is selected via the Input Source Select button. Poor Focus Picture is fuzzy, blurry, or ghosting Perform Auto Adjust via OSD.
Safety Related Issues Visible signs of smoke or sparks Do not perform any troubleshooting steps. Contact Dell immediately. Intermittent Problems Monitor malfunctions on & off Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. Reset the monitor to Factory Settings. Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode. Missing Color Picture missing color Perform monitor self-test feature check.
Universal Serial Bus (USB) Specific Problems Specific Symptoms USB interface is not working What You Experience USB peripherals are not working Possible Solutions Check that your monitor is turned ON. Reconnect the upstream cable to your computer. Reconnect the USB peripherals (downstream connector). Switch off and then turn on the monitor again. Reboot the computer. Some USB devices like external portable HDD require higher electric current; connect the device directly to the computer system. USB 3.
source. Set all Windows audio balance controls (L-R) to their midpoints. Clean and reseat the audio line-in plug. Troubleshoot the computer's sound card. Test the Soundbar using another audio source (i.e. portable CD player). Low Volume Back to Contents Page Volume is too low Clear any obstructions between the Soundbar and the user. Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting. Set all Windows volume controls to their maximum.
Back to Contents Page Appendix Dell™ U2713HM Flat Panel Monitor User's Guide Safety Instructions FCC Notice (U.S. Only) and Other Regulatory Information Contacting Dell WARNING: Safety Instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Product Information Guide. FCC Notices (U.S.
Back to Contents Page Setting Up Your Monitor Dell™ U2713HM Flat Panel Monitor If you have a Dell™ desktop or a Dell™ portable computer with internet access 1. Go to http://support.dell.com, enter your service tag, and download the latest driver for your graphics card. 2. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 2560 x 1440 again.
Back to Contents Page Setting Up Your Monitor Dell™ U2713HM Flat Panel Monitor If you have a non Dell™ desktop, portable computer, or graphics card In Windows XP: 1. Right-click on the desktop and click Properties. 2. Select the Settings tab. 3. Select Advanced. 4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.). 5. Refer to the graphic card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.