User’s Guide Dell U2715H Model No.
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury or death. _________________________ Information in this document is subject to change without notice. © 2014 Dell Inc. All rights reserved.
Contents 1 About Your Monitor................................................... 5 Package Contents....................................................................... 5 Product Features.........................................................................6 Identifying Parts and Controls.................................................. 7 Monitor Specifications.............................................................10 Plug and Play Capability......................................................
5 Appendix.................................................................... 61 FCC Notices (U.S. Only) and Other Regulatory Information.................................................................................61 Contact Dell...............................................................................61 Setting Up Your Monitor..........................................................
1 About Your Monitor Package Contents Your monitor ships with the components shown below. Ensure that you have received all the components and Contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries. NOTE: To set up with any other stand, please refer to the respective stand setup guide for setup instructions.
∞∞ DP Cable (Mini-DP to DP) ∞∞ USB 3.0 Upstream Cable (Enables the USB Ports on the Monitor) ∞∞ Drivers and Documentation Media Dell U2715H ∞∞ Quick Setup Guide ∞∞ Safety and Regulatory Information ∞∞ Factory calibration report Product Features The Dell U2715H flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: ∞∞ U2715H: 68.5 cm (27 inch) viewable area display (measured diagonally).
monitor). ∞∞ Energy Saver feature for Energy Star compliance. ∞∞ Security lock slot. ∞∞ Stand lock. ∞∞ Capability to switch from wide aspect to standard aspect ratio while maintaining the image quality. ∞∞ EPEAT Gold Rating. ∞∞ U2715H monitor is BFR/PVC-free (Halogen-free) excluding external cables. ∞∞ TCO-Certified Displays. ∞∞ Meets NFPA 99 leakage current requirements. ∞∞ Arsenic-Free glass and Mercury-Free for the panel only. ∞∞ High Dynamic Contrast Ratio (2,000,000:1). ∞∞ 0.
Back View Back View with monitor stand Label Description Use 1 VESA mounting holes (100 mm x 100 Wall mount monitor using VESAmm - behind attached VESA Cover) compatible wall mount kit (100 mm x 100 mm). 2 Regulatory label Lists the regulatory approvals. 3 Stand release button Releases stand from monitor. 4 Security lock slot Secures monitor with security lock (security lock not included).
Side View Bottom View Bottom view without monitor stand Label Description Use 1 AC power cord connector Connect the power cable. 2 Dell Soundbar mounting slots Attach the optional Dell Soundbar. (Concealed below removable plastic sheets) 3 HDMI (MHL) port connector Connect your MHL devices with MHL cable. 4 Stand lock feature To lock the stand to the monitor using a M3 x 6 mm screw (screw not included). 5 DisplayPort in connector Connect your computer with DP cable.
7 DisplayPort out (MST) connector DisplayPort output for MST (Multi-Stream Transport) capable monitor. DP 1.1 monitor can only be connected as the last monitor in the MST chain. To enable MST, refer to instruction on section "Connecting the monitor for DP Multi-Stream Transport (MST) function". 8 Audio-Line out Connect your speakers*. 9 USB upstream port Connect the USB cable that came with your monitor to the computer. Once this cable is connected, you can use the USB connectors on the monitor.
Response time FAST mode: 6 ms gray to gray (typical) NORMAL mode: 8 ms gray to gray (typical) On/Off: 19 ms black to white (typical) Color depth 16.
MHL Source Display Modes Display Mode Frequency (Hz) 640 x 480p 60 720 x 480p 60 720 x 576p 50 1280 x 720p 60 1280 x 720p 50 1920 x 1080i 60 1920 x 1080i 50 1920 x 1080p 30 1920 x 1080p 60 1920 x 1080p 50 720 (1440) x 480i 60 720 (1440) x 576i 50 MST Multi-Stream Transport (MST) Modes MST Source Monitor 2560 x 1440/ 60Hz Maximum number of external monitor that can be supported 2560x1440/60Hz 1920x1200/60Hz 1920x1080/60Hz 1 2 2 Electrical Specifications Model U2715H Video input
Physical Characteristics Model U2715H Connector type DP, black connector (includes DP in and DP out); Mini DisplayPort; HDMI (MHL); USB 3.0 Signal cable type ∞∞ Digital: detachable, HDMI, 19 pins ∞∞ Digital: detachable, MHL, 19 pins ∞∞ Digital: detachable, Mini-DP to DP, 20 pins ∞∞ Universal Serial Bus: detachable, USB, 9 pins Dimensions (with stand) Height (extended) 524.9 mm (20.67 inches) Height (compressed) 409.9 mm (16.14 inches) Width 612.7 mm (24.12 inches) Depth 205.0 mm (8.
Environmental Characteristics Model U2715H Temperature Operating 0 °C to 40 °C (32 °F to 104 °F) Non-operating ∞∞ Storage: -20 °C to 60 °C (-4 °F to 140 °F) ∞∞ Shipping: -20 °C to 60 °C (-4 °F to 140 °F) Humidity Operating 10% to 80% (non-condensing) Non-operating ∞∞ Storage: 5% to 90% (non-condensing) ∞∞ Shipping: 5% to 90% (non-condensing) Altitude Operating 5,000 m (16,400 ft) (maximum) Non-operating 12,192 m (40,000 ft) (maximum) Thermal dissipation ∞∞ 300.08 BTU/hour (maximum) ∞∞ 109.
Dell U2715H There is no signal coming from your computer. Press any key on the keyboard or move the mouse to wake it up. If there is no display, press the monitor button now to select the correct input source on the On-ScreenDisplay menu. or Dell U2715H There is no signal coming from your device. Please activate your device to wake it up. If there is no display, press the monitor button now to select the correct input source on the On-Screen-Display menu.
Pin Assignments DisplayPort Connector Pin Number 20-pin Side of the Connected Signal Cable 1 ML0(p) 2 GND 3 ML0(n) 4 ML1(p) 5 GND 6 ML1(n) 7 ML2(p) 8 GND 9 ML2(n) 10 ML3(p) 11 GND 12 ML3(n) 13 GND 14 GND 15 AUX(p) 16 GND 17 AUX(n) 18 GND 19 Re-PWR 20 +3.
Mini DisplayPort Connector Pin Number 20-pin Side of the Connected Signal Cable 1 GND 2 Hot Plug Detect 3 ML3(n) 4 GND 5 ML3(n) 6 GND 7 GND 8 GND 9 ML2(n) 10 ML0(p) 11 ML2(p) 12 ML0(p) 13 GND 14 GND 15 ML1(n) 16 AUX(p) 17 ML1(p) 18 AUX(n) 19 GND 20 +3.
HDMI Connector Pin Number 19-pin Side of the Connected Signal Cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK+ 11 TMDS CLOCK SHIELD 12 TMDS CLOCK- 13 CEC 14 Reserved (N.C.
MHL Connector Pin Number 19-pin Side of the Connected Signal Cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 GND 6 TMDS DATA 1- 7 MHL+ 8 TMDS DATA 0 SHIELD 9 MHL- 10 TMDS CLOCK+ 11 GND 12 TMDS CLOCK- 13 CEC 14 Reserved (N.C. on device) 15 DDC CLOCK (SCL) 16 DDC DATA (SDA) 17 GND 18 VBUS (+5V, 900mA maximum) 19 CBUS Plug and Play Capability You can install the monitor in any Plug and Play-compatible system.
Universal Serial Bus (USB) Interface This section gives you information about the USB ports that are available on the monitor. NOTE: This monitor is SuperSpeed USB 3.0 compatible. Transfer Speed Data Rate Power Consumption* Super-speed 5 Gbps 4.5 W (Max, each port) High speed 480 Mbps 4.5 W (Max, each port) Full speed 12 Mbps 4.5 W (Max, each port) * Up to 2A on USB downstream port (port with compliance devices or normal USB devices.
USB Downstream Connector Pin Number 9-pin Side of the Connector 1 VCC 2 D- 3 D+ 4 GND 5 SSTX- 6 SSTX+ 7 GND 8 SSRX- 9 SSRX+ USB Ports ∞∞ 1 upstream - back ∞∞ 5 downstream - back lightning icon; supports fast current ∞∞ Power Charging Port- the port with charging capability if the device is BC1.2 compatible. NOTE: USB 3.0 functionality requires a USB 3.0-capable computer. NOTE: The monitor's USB interface works only when the monitor is On or in the power save mode.
Maintenance Guidelines Cleaning Your Monitor CAUTION: Read and follow the Safety Instructions before cleaning the monitor. WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. For best practices, follow the instructions in the list below while unpacking, cleaning or handling your monitor: ∞∞ To clean your anti-static screen, lightly dampen a soft, clean cloth with water.
2 Setting Up the Monitor Attaching the Stand NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the setup instructions. To attach the monitor stand: 1. Remove the cover and place the monitor on it. 2. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor. 3. Press the stand till it snaps into place.
Connecting the HDMI cable Connecting the MHL cable Connecting the black DisplayPort (Mini-DP to DP) cable 24 | Setting Up the Monitor
Connecting the black DisplayPort (DP to DP) cable Connecting the monitor for DP Multi-Stream Transport (MST) function NOTE: U2715H supports the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to DP1.2 with MST option. The default out of factory setting in the U2715H is DP1.1a. To enable MST connection, please use only DP cable as provided in box (or other DP1.2 certified cable) and change the DP setting to DP1.
Dell U2715H Energy Use Brightness / Contrast Aspect Ratio Wide 16:9 Input Source Sharpness 50 Color Dynamic Contrast Response Time Normal Energy DP 1.2 Disable Menu Reset Display Settings Personalize Others Resolution: 1920x1080, 60Hz Maximum: 2560x1440, 60Hz 2. Go to DP 1.2 selection. 3. Select Enable or Disable accordingly 4. Follow the screen message to confirm selection of DP1.2 or DP1.1a.
B) Monitor fails to show any content (blank screen) 1. Use the and button to highlight DP or mDP. DP mDP 2. Press and hold the button for approximately 8 seconds. 3. The DisplayPort configuration message will appear: Dell U2715H DP 1.2? Enable Disable 4. Use the changes. button to enable DP1.2 or button to exit without making any Repeat the above steps to change the setting back to DP 1.1a if necessary. CAUTION: The graphics are used for the purpose of illustration only.
Connecting the USB 3.0 cable After you have completed connecting the Mini-DP to DP/DP/HDMI cable, follow the procedures below to connect the USB 3.0 cable to the computer and complete your monitor setup: 1. Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.0 port on your computer. (See Bottom View for details.) 2. Connect the USB 3.0 peripherals to the downstream USB 3.0 ports on the monitor. 3. Plug the power cables for your computer and monitor into a nearby outlet. 4.
1. Plug the power cable of your monitor into an AC outlet. 2. Connect the (micro) USB port on your MHL source device to HDMI (MHL) 1 or HDMI (MHL) 2 port on the monitor with a MHL-certified cable (See Bottom View for details.) 3. Turn On the monitor and the MHL source device. 4. Select input source on monitor to HDMI (MHL) 1 or HDMI (MHL) 2 by using OSD Menu (See Using the On-Screen Display (OSD) Menu for details.) 5. If it does not display an image, see Mobile High-Definition Link (MHL) Specific Problems.
Attaching the Cable Cover NOTE: The cable cover is detached when the monitor is shipped from the factory. 2 1 1. Fit the two tabs on the bottom part of the cable cover to the groove on the back of the monitor. 2. Press the cable cover till it snaps into place. Removing the Monitor Stand NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: This is applicable for a monitor with a stand.
Removing the Cable Cover 1 2 1. Press the tab on the cable cover. 2. Remove the two tabs on the bottom part of the cable cover from the groove on the back of the monitor. Wall Mounting (Optional) U2715Hc U2715Hc XXXXXXX-XXXXX MSIP-REM-TPV-U2715Hc XXXXXXX-XXXXX MSIP-REM-TPV-U2715Hc 㐔㷡㢬 ڕTOP VICTORY ELECTRONICS (FUJIAN) CO., LTD. 㥐㦤㣄ٻڕTPV Electronics (Fujian) Co., Ltd.
3 Operating the Monitor Power On the Monitor Press the button to turn On the monitor. Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change. 1 2 3 The following table describes the front panel buttons: Front Panel Button 1 Description Use this button to choose from a list of preset color modes.
Use this button to directly access the Brightness/ Contrast menu. Shortcut key/ Brightness/Contrast Menu Use the MENU button to launch the On-Screen Display (OSD) and select the OSD Menu. See Accessing the Menu System. Use this button to go back to the main menu or exit the OSD main menu. Exit 2 and 3 Use the Power button to turn the monitor On and Off. Power (with power light indicator) The white light indicates the monitor is On and fully functional.
Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear. 1. Press the button to launch the OSD menu and display the main menu.
Main Menu for digital (DP) input Dell U2715H Energy Use Brightness / Contrast Input Source Color Display Energy 50 50 Menu Personalize Others Resolution: 1920x1080, 60Hz Maximum: 2560x1440, 60Hz 2. Press the and buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the following table for a complete list of all the options available for the monitor. 3. Press the 4. Press button once to activate the highlighted option.
Icon Menu and Submenus Brightness/ Contrast Description Use this menu to activate Brightness/Contrast adjustment. Dell U2715H Energy Use Brightness / Contrast Input Source Color Display Energy 50 50 Menu Personalize Others Resolution: 1920x1080, 60Hz Brightness Maximum: 2560x1440, 60Hz Brightness adjusts the luminance of the backlight. Press the button to increase the brightness and press the button to decrease the brightness (min. 0 / max. 100).
Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. Dell U2715H Energy Use Brightness / Contrast DP Input Source mDP Color HDMI(MHL) 1 Display HDMI(MHL) 2 Energy Menu Personalize Others Resolution: 1920x1080, 60Hz Maximum: 2560x1440, 60Hz DP Select the DP input when you are using the DisplayPort (DP) connector. Press to select the DP input source.
Input Color Format Allows you to set the video input mode to: RGB: Select this option if your monitor is connected to a computer (or DVD player) using the HDMI cable (or DisplayPort cable) or MHL devices using MHL cable. YPbPr: Select this option if your monitor is connected to a DVD player by YPbPr using HDMI cable (or DisplayPort cable) or MHL devices by YPbPr using MHL cable. Or if the DVD (or MHL devices) color output setting is not RGB.
Preset Modes When you select Preset Modes, you can choose Standard, Multimedia, Movie, Game, Paper, Color Temp. or Custom Color from the list. ∞∞ Standard: Loads the monitor's default color settings. This is the default preset mode. ∞∞ Multimedia: Loads color settings ideal for multimedia applications. ∞∞ Movie: Loads color settings ideal for movies. ∞∞ Game: Loads color settings ideal for most gaming applications. ∞∞ Paper: Loads brightness and sharpness settings ideal for viewing text.
Saturation This feature can adjust the color saturation of the video image. Use or to adjust the saturation from '0' to '100'. Press to increase the monochrome appearance of the video image. Press image. to increase the colorful appearance of the video NOTE: Saturation adjustment is available only when you select Movie or Game preset mode. Reset Color Settings Display Reset your monitor color settings to the factory settings. Use the Display to adjust image.
DP 1.2 Press to enable or disable DP 1.2. To use the DP MST (Daisy Chain) or HBR2 feature, enable DP 1.2. NOTE: Ensure your Graphics Card can support these features before selecting DP 1.2. Wrong setting may result in blank screen. Some Graphics Cards do not support MCCS (Monitor Control Command Set) at DP 1.2. In these cases, DDM (Dell Display Manager) may not run. Reset Display Settings Select this option to restore default display settings.
Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen and so on.
Personalize Users can choose a feature from Preset Modes, Brightness/Contrast, Input Source, Aspect Ratio or Rotation and set it as a shortcut key.
DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance and etc.) to be adjustable via the software on your computer. You can disable this feature by selecting Disable. Enable this feature for best user experience and optimum performance of your monitor.
OSD Warning Messages When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), the manual brightness adjustment is disabled. Dell U2715H Do you wish to turn off Dynamic Contrast? No Yes When the monitor does not support a particular resolution mode, you will see the following message: Dell U2715H The current input timing is not supported by the monitor display.
When the monitor enters the Power Save Mode, the following message appears: Dell U2715H Entering Power Save Mode. Activate the computer and wake up the monitor to gain access to the OSD. If you press any button other than the power button, one of the following messages will appear depending on the selected input: HDMI (MHL)/mDP/DP input Dell U2715H There is no signal coming from your computer. Press any key on the keyboard or move the mouse to wake it up.
Dell U2715H No HDMI (MHL) 2 Cable The dispaly will go into Power Save Mode in 5 minutes www.dell.com/support/monitors or Dell U2715H No mDP Cable The dispaly will go into Power Save Mode in 5 minutes www.dell.com/support/monitors or Dell U2715H ? No DP Cable The dispaly will go into Power Save Mode in 5 minutes www.dell.com/support/monitors See Troubleshooting for more information.
Setting the Maximum Resolution To set the maximum resolution for the monitor: In Windows® 7, Windows® 8 and Windows® 8.1: 1. For Windows® 8 and Windows® 8.1 only, select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Screen Resolution. 3. Click the Dropdown list of the Screen Resolution and select 2560 x 1440. 4. Click OK. If you do not see 2560 x 1440 as an option, you may need to update your graphics driver.
Vertical Extension NOTE: The stand extends vertically up to 115 mm. The figure below illustrates how to extend the stand vertically. 115mm Rotating the Monitor Before you rotate the monitor, your monitor should be fully vertically extended ( NOTE: The stand is detached when the monitor is shipped from the factory.) and fully tilted up to avoid hitting the bottom edge of the monitor.
Rotate clockwise 0° 90° Rotate counterclockwise 90° 50 | Operating the Monitor 0°
Reverse (180°) mount NOTE: To reverse (180°) mount, remove the stand and use wall mounting solution (optional). 180° NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell. com/support and see the Download section for Video Drivers for latest driver updates.
Landscape (Top-bottom) 180° Supported by wall mounting solution (optional) Portrait 90° 52 | Operating the Monitor 90°
Adjusting the Rotation Display Settings of Your System After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the 'contents' on your display. To adjust the Rotation Display Settings: 1. Right-click on the desktop and click Properties. 2.
4 Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. Turn off both your computer and the monitor. 2. Unplug the video cable from the back of the computer.
Dell U2715H mDP Cable or Dell U2715H DP Cable 4. This box also appears during normal system operation, if the video cable becomes disconnected or damaged. 5. Turn Off your monitor and reconnect the video cable; then turn on both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.
To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode. 3. Press and hold Button 1 and Button 4 on the front panel simultaneously for 2 seconds. A gray screen appears. 4. Carefully inspect the screen for abnormalities. 5. Press Button 4 on the front panel again. The color of the screen changes to red. 6.
Shaky/Jittery Video Wavy picture or fine movement ∞∞ Reset the monitor to Factory Settings(Factory Reset). ∞∞ Check environmental factors. ∞∞ Relocate the monitor and test in another room. Missing Pixels LCD screen has spots ∞∞ Cycle power On-Off. ∞∞ Pixel that is permanently Off is a natural defect that can occur in LCD technology. ∞∞ For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www. dell.com/support/monitors.
Missing Color Picture missing color ∞∞ Perform monitor self-test feature check. ∞∞ Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. ∞∞ Check for bent or broken pins in the video cable connector. Wrong Color Picture color not good ∞∞ Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the application. ∞∞ Try different Preset Modes in Color settings OSD. Adjust R/G/B value in Custom Color in Color settings OSD.
No Input Signal when user controls are pressed No picture, the LED light is white ∞∞ Check the signal source. Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard. ∞∞ Check whether the signal cable is plugged in properly. Replug the signal cable if necessary. ∞∞ Reset the computer or video player.
Universal Serial Bus (USB) Specific Problems Specific Symptoms What You Experience Possible Solutions USB interface is not working USB peripherals are not working ∞∞ Check that your monitor is turned On. ∞∞ Reconnect the upstream cable to your computer. ∞∞ Reconnect the USB peripherals (downstream connector). ∞∞ Switch Off and then turn On the monitor again. ∞∞ Reboot the computer.
5 Appendix WARNING: Safety Instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Product Information Guide. FCC Notices (U.S. Only) and Other Regulatory Information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com/regulatory_compliance.
Setting Up Your Monitor Setting the display resolution For maximum display performance with Microsoft® Windows® operating systems, set the display resolution to 2560 x 1440 pixels by performing the following steps: In Windows® 7, Windows® 8 and Windows® 8.1: 1. For Windows® 8 and Windows® 8.1 only, select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Screen Resolution. 3. Click the Dropdown list of the Screen Resolution and select 2560 x 1440. 4. Click OK.
7. After installing the drivers for your graphics adapter, attempt to set the resolution to 2560 x 1440 again. NOTE: If you are unable to set the recommended resolution, please contact the manufacturer of your computer or consider purchasing a graphics adapter that will support the video resolution.
