Dell UltraSharp U2718Q Monitor User’s Guide Model: U2718Q Regulatory model: U2718Qb
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. ____________________ Copyright © 2017 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the On-Screen Display (OSD) Menu . . . . . . . . . . . . . . . . . . . . . . 34 Setting the Maximum Resolution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Using the Tilt, Swivel, and Vertical Extension . . . . . . . . . . . . . . . . . . 47 Rotating the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Adjusting the Rotation Display Settings of Your System . . . . . . . . . 49 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . .
About Your Monitor Package Contents Your monitor ships with the components shown below. Ensure that you have received all the components and Contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries. NOTE: To set up with any other stand, please refer to the respective stand setup guide for setup instructions.
Power Cable (Varies by Country) DP Cable (Mini-DP to DP) USB 3.
Product Features The Dell U2718Q flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • 68.47 cm (27-inch) viewable area display (measured diagonally). 3840 x 2160 (16:9) resolution, plus full-screen support for lower resolutions. • Wide viewing angle to allow viewing from a sitting or standing position. • Tilt, swivel, vertical extension, and rotation adjustment capabilities.
Identifying Parts and Controls Front View Front panel controls Description Label 8 1 Function buttons (For more information, see Operating the Monitor) 2 Power On/Off button (with LED indicator) | About Your Monitor
Back View Back view with monitor stand Label Description Use 1 VESA mounting holes (100 mm x 100 mm behind attached VESA Cover) Wall mount monitor using VESA-compatible wall mount kit (100 mm x 100 mm). 2 Regulatory label Lists the regulatory approvals. 3 Stand release button Releases stand from monitor. 4 Security lock slot Secures monitor with security lock (security lock not included). 5 Barcode serial number label Refer to this label if you need to contact Dell for technical support.
Side View Label Description Use 1 USB downstream port Connect your USB device. You can only use this connector after you have connected the USB cable to the computer and USB upstream connector on the monitor.* 2 USB downstream port with Power Charging Connect to charge your device. * To avoid signal interference, when a wireless USB device has been connected to a USB downstream port, it is NOT recommended to connect any other USB devices to the adjacent port(s).
Bottom View Bottom view without monitor stand Label Description Use 1 AC power connector Connect the power cable. 2 HDMI port connector Connect your computer with an HDMI cable. 3 DisplayPort in connector Connect your computer with a DP cable. 4 Mini DisplayPort in connector Connect your computer with a Mini-DP to DP cable. 5 Audio-Line out Connect your speakers.* 6 USB upstream port Connect the USB cable that came with your monitor to the computer.
Monitor Specifications Flat Panel Specifications Model U2718Q Screen type Active matrix - TFT LCD Panel technology In-Plane Switching Type Aspect ratio 16:9 Viewable image Diagonal 684.7 mm (27 inches) Horizontal, Active Area 596.74 mm (23.49 inches) Vertical, Active Area 335.66 mm (13.21 inches) Area 200301.7 mm2 (310.47 inch2) Pixel pitch 0.1554 mm x 0.
Adjustability Height adjustable stand 0 to 130 mm Tilt -5° to 21° Swivel -45° to 45° Pivot -90° to 90° Dell Display Manager Compatibility (DDM) Easy Arrange and other key features Security Security lock slot (cable lock sold separately) * At panel native only, under Custom Mode preset.
Preset Display Modes Display Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal/ Vertical) VESA, 640 x 400 31.5 70.1 25.2 +/- VESA, 640 x 480 31.5 59.9 25.2 -/- VESA, 640 x 480 37.5 75.0 31.5 -/- VESA, 720 x 400 31.5 70.1 28.3 -/+ VESA, 800 x 600 37.9 60.3 40.0 +/+ VESA, 800 x 600 46.9 75.0 49.5 +/+ VESA, 1024 x 768 48.4 60.0 65.0 -/- VESA, 1024 x 768 60.0 75.0 78.8 +/+ VESA, 1152 x 864 67.5 75.0 108.
Physical Characteristics Model Signal cable type U2718Q • Digital: detachable, HDMI, 19 pins (cable not included) • Digital: detachable, Mini-DP to DP, 20 pins • Universal Serial Bus: detachable, USB, 9 pins Dimensions (with stand) Height (extended) 540.2 mm (21.27 inches) Height (compressed) 410.2 mm (16.15 inches) Width 611.3 mm (24.07 inches) Depth 200.3 mm (7.89 inches) Dimensions (without stand) Height 356.2 mm (14.02 inches) Width 611.3 mm (24.07 inches) Depth 49.1 mm (1.
Environmental Characteristics Model U2718Q Compliant Standards • ENERGY STAR certified Monitor • EPEAT Gold registered in the U.S. EPEAT registration varies by country. See www.epeat.net for registration status by country.
Energy Star Power Consumption Pon 24.32 W ETEC 76.39 kWh The OSD functions only in the normal operation mode. When any button is pressed in the Active-off mode, the following message will be displayed: Activate the computer and the monitor to gain access to the OSD. NOTE: The message may be slightly different according to the connected input signal. NOTE: This monitor is ENERGY STAR®-compliant. NOTE: Pon: Power consumption of on mode as defined in Energy Star 7.0 version.
Pin Number 20-pin Side of the Connected Signal Cable 1 ML0(p) 2 GND 3 ML0(n) 4 ML1(p) 5 GND 6 ML1(n) 7 ML2(p) 8 GND 9 ML2(n) 10 ML3(p) 11 GND 12 ML3(n) 13 GND 14 EDID WP 15 AUX(p) 16 GND 17 AUX(n) 18 Hot Plug Detect 19 Re-PWR 20 +3.
5 ML3(p) 6 GND 7 GND 8 GND 9 ML2(n) 10 ML0(n) 11 ML2(p) 12 ML0(p) 13 GND 14 GND 15 ML1(n) 16 AUX(p) 17 ML1(p) 18 AUX(n) 19 GND 20 +3.
HDMI Connector Pin Number 20 19-pin Side of the Connected Signal Cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK+ 11 TMDS CLOCK SHIELD 12 TMDS CLOCK- 13 CEC 14 Reserved (N.C.
Plug and Play Capability You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings if desired. For more information about changing the monitor settings, see Operating the Monitor.
USB Downstream Connector Pin Number 9-pin Side of the Connector 1 VCC 2 D- 3 D+ 4 GND 5 SSRX- 6 SSRX+ 7 GND 8 SSTX- 9 SSTX+ USB Ports • 1 x USB 3.0 upstream - bottom • 2 x USB 3.0 downstream - bottom • 2 x USB 3.0 downstream - side • Power Charging Port- the port with battery icon; supports fast current charging capability if the device is BC1.2 compatible. NOTE: USB 3.0 functionality requires a USB 3.0-capable computer.
Maintenance Guidelines Cleaning Your Monitor CAUTION: Read and follow the Safety Instructions before cleaning the monitor. WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor: • To clean your anti-static screen, lightly dampen a soft, clean cloth with water.
Setting Up the Monitor Attaching the Stand NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the setup instructions. CAUTION: Do not remove the monitor from the packaging box before attaching the stand. To attach the monitor stand: 1 Follow the instructions on the flaps of carton to remove the stand from the top cushion that secures it.
5 Lift the cover, as shown, to expose the VESA area for stand assembly. 6 Attach the stand assembly to the monitor. a Fit the two tabs on the upper part of the stand to the groove on the back of the monitor. b Press the stand down till it snaps into place.
7 Place the monitor upright. a Slide one hand in the cutout area on the bottom cushion and use the other hand to hold the stand. b Lift the monitor carefully to prevent it from slipping or falling. CAUTION: Do not press on the panel screen when lifting the monitor. 8 26 Remove the cover from the monitor.
Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. NOTE: Do not connect all cables to the computer at the same time. To connect your monitor to the computer: 1 Turn Off your computer and disconnect the power cable. Connect the DP/Mini-DP to DP/HDMI cable from your monitor to the computer.
Connecting the DisplayPort (DP to DP) cable (Optional Purchase) CAUTION: The graphics are used for the purpose of illustration only. Appearance of the computer may vary.
Connecting the USB 3.0 cable After you have completed connecting the DP/Mini-DP to DP/HDMI cable, follow the procedures below to connect the USB 3.0 cable to the computer and complete your monitor setup: 1 Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.0 port on your computer. 2 Connect the USB 3.0 peripherals to the downstream USB 3.0 ports on the monitor. 3 Plug the power cables for your computer and monitor into a nearby outlet. 4 Turn On the monitor and the computer.
Removing the Monitor Stand NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the setup instructions . To remove the stand: 1 Place the monitor on a soft cloth or cushion. 2 Press and hold the stand release button. 3 Lift the stand up and away from the monitor.
4 Attach the mounting bracket from the wall mounting kit to the monitor. 5 Mount the monitor on the wall by following the instructions that comes with the wall mounting kit. NOTE: For use only with UL-listed wall mount bracket with minimum weight/load bearing capacity of 3.70 kg.
Operating the Monitor Power On the Monitor Press the button to turn On the monitor. Using the Front Panel Controls The front panel control buttons provide quick access to primary software functionalities for controlling the monitor.
The following table describes the front panel buttons: Front Panel Button 1 Description Use this button to choose from a list of preset color modes. Shortcut key/ Preset Modes Use this button to choose from a list of video signals that may 2 be connected to your monitor. Shortcut key/ Input Source Use the MENU button to launch the On-Screen Display 2 (OSD). See Accessing the Menu System. Menu Use this button to exit the OSD main menu. 3 Exit Use the Power button to turn the monitor On and Off.
Use the Down button to adjust (decrease ranges) items in the OSD 2 menu. Down Use the OK button to confirm your selection. 3 OK Use the Back button to go back to the previous menu. 4 Back Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear.
Icon Menu and Submenus Description Brightness/ Contrast Use this menu to activate Brightness/Contrast adjustment. Brightness Brightness adjusts the luminance of the backlight. Press the button to increase the brightness and press the button to decrease the brightness (min. 0 / max. 100). NOTE: Manual adjustment of Brightness is disabled when Dynamic Contrast is switched On. Contrast Adjust the Brightness first, and then adjust the Contrast only if further adjustment is necessary.
Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. DP Select the DP input when you are using the DisplayPort (DP) connector. mDP Select the mDP input when you are using the Mini DisplayPort (mDP) connector. HDMI Auto Select Turning on the function allows you to scan for available input sources. Reset Input Source Reset your monitor input settings to the factory settings.
Preset Modes When you select Preset Modes, you can choose Standard, ComfortView, Movie, Game, Color Temp.,or Custom Color from the list. • Standard: Loads the monitor's default color settings. This is the default preset mode. • ComfortView: Decreases the level of the blue light emitted from the screen to make viewing more comfortable for your eyes. • Movie: Loads color settings ideal for movies. • Game: Loads color settings ideal for most gaming applications. • Color Temp.
Input Color Format Allows you to set the video input mode to: RGB: Select this option if your monitor is connected to a computer (or DVD player) using an HDMI cable (or DisplayPort cable). YPbPr: Select this option if your DVD player supports only YPbPr output. Hue This feature can shift the color of the video image to green or purple. This is used to adjust the desired flesh tone color. Use or to adjust the hue from '0' to '100'. Use to increase the purple shade of the video image.
Display Aspect Ratio Sharpness Use Display to adjust images. Adjusts the image ratio to Wide 16:9, 4:3, or 5:4. This feature can make the image look sharper or softer. Use or to adjust the sharpness from '0' to '100'. Dynamic Contrast Allows you to increase the level of contrast to provide sharper and more detailed image quality. Press the button to select the Dynamic Contrast "On" or "Off". NOTE: Dynamic Contrast provides higher contrast if you select Game or Movie preset mode.
NOTE: The possible peak luminance during HDR mode is 550-nit. The actual value and duration during HDR playback might vary according to the video content. Reset Display Select this option to restore default display settings. Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on.
Personalize Shortcut Key 1/ Users can choose a feature from Preset Modes, Brightness/Contrast, Shortcut Key 2 Input Source, Aspect Ratio, Smart HDR, or Rotation and set it as a shortcut key. Power Button Allows you to set the power LED indicator On or Off when the LED monitor is active to save energy. USB Allows you to enable or disable USB function during monitor standby mode. NOTE: USB On/Off During Standby mode is only available when the USB upstream cable is unplugged.
Others Display Info DDC/CI Displays the monitor's current settings. DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via the software on your computer. You can disable this feature by selecting Off. Enable this feature for best user experience and optimum performance of your monitor.
Helps reduce minor cases of image retention. Depending on the LCD Conditioning degree of image retention, the program may take some time to run. You can enable this feature by selecting On. Firmware Reset Others Displays the current firmware version. Resets all settings under the Others menu to the factory preset values. Factory Reset Resets all settings to the factory preset values. NOTE: This monitor has a built-in feature to automatically calibrate the brightness to compensate for LED aging.
NOTE: The message may be slightly different according to the connected input signal. This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 3840 x 2160.
NOTE: The message may be slightly different according to the connected input signal. If either DP, mDP, or HDMI input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears. NOTE: The message may be slightly different according to the connected input signal. See Troubleshooting for more information. Setting the Maximum Resolution To set the maximum resolution for the monitor: In Windows® 7, Windows® 8, and Windows® 8.1: 1 For Windows® 8 and Windows® 8.
Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (portable or desktop): • Go to the support site for your computer and download the latest graphic drivers. • Go to your graphics card website and download the latest graphic drivers.
Using the Tilt, Swivel, and Vertical Extension NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions. Tilt, Swivel With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle. NOTE: The stand is detached when the monitor is shipped from the factory. Vertical Extension NOTE: The stand extends vertically up to 130 mm.
Rotating the Monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted up to avoid hitting the bottom edge of the monitor.
NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates. NOTE: When in the Portrait View Mode, you may experience performance degradation in graphic-intensive applications (3D Gaming and etc.).
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1 Turn off both your computer and the monitor. 2 Unplug the video cable from the back of the computer.
Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode. To run the built-in diagnostics: 1 Ensure that the screen is clean (no dust particles on the surface of the screen).
Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common Symptoms What You Experience Possible Solutions No Video/Power No picture LED off • Ensure that the video cable connecting the monitor and the computer is properly connected and secure. • Verify that the power outlet is functioning properly using any other electrical equipment. • Ensure that the power button is pressed fully.
Horizontal/ Vertical Lines Screen has one or more lines • Reset the monitor to factory settings. • Perform monitor self-test feature check and determine if these lines are also in self-test mode. • Check for bent or broken pins in the video cable connector. • Run the built-in diagnostics. Synchronization Screen is Problems scrambled or appears torn • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode.
Product Specific Problems Specific Symptoms What You Experience Possible Solutions Screen image is Image is too small centered on screen, but does not fill entire viewing area • Check the Aspect Ratio setting in the Display menu OSD. • Reset the monitor to factory settings. Cannot adjust the monitor with the buttons on the front panel • Turn Off the monitor, unplug the power cord, plug it back, and then turn On the monitor.
Universal Serial Bus (USB) Specific Problems Specific Symptoms What You Experience Possible Solutions USB interface is USB peripherals not working are not working • • • • • • High Speed USB 3.0 interface is slow • Check that your computer is USB 3.0-capable. • Some computers have USB 3.0, USB 2.0, and USB 1.1 ports. Ensure that the correct USB port is used. • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector). • Reboot the computer. High Speed USB 3.
Appendix WARNING: Safety Instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Safety, Environmental, and Regulatory Information (SERI). FCC Notices (U.S. Only) and Other Regulatory Information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.
