Dell UltraSharp 27 Monitor U2722D/U2722DX/U2722DE User’s Guide Model: U2722D/U2722DX/U2722DE Regulatory model: U2722Dt/U2722DEt
NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
Contents Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . 7 Product Features . . . . . . . . . . . . . . . . . . . . . . . . . 8 Identifying Parts and Controls . . . . . . . . . . . . . . . . . . 10 Front View . . . . . . . . . . . . . . . . . .
Tilt, Swivel and Vertical Extension . . . . . . . . . . . . . . . . . . . . . 39 Rotating the Display . . . . . . . . . . . . . . . . . . . . . . . 39 Configuring the Display Settings on Your Computer after Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . 41 Connecting Your Monitor . . . . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94 Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . .95 Common Problems . . . . . . . . . . . . . . . . . . . . . . . . 96 Product Specific Problems . . . . . . . . . . . . . . . . . . . .98 Universal Serial Bus (USB) Specific Problems . . . . .
Safety Instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. • Place the monitor on a solid surface and handle it carefully. The screen is fragile and can be damaged if dropped or hit sharply. • Always be sure that your monitor is electrically rated to operate with the AC power available in your location. • Keep the monitor in room temperature.
About Your Monitor Package Contents Your monitor ships with the components shown in the table below. If any component is missing, contact Dell. For more information, see Contact Dell. NOTE: Some components may be optional and may not ship with your monitor. Some features may not be available in certain countries. Display Stand riser Stand base Power cable (varies by country) DisplayPort 1.8 M cable (DisplayPort to DisplayPort) (U2722D/U2722DE only) USB-C 1.
USB-C 1.0 M cable (C to C) (U2722DE only) HDMI 1.8 M cable (U2722DX only) • Quick Setup Guide • Safety, Environmental, and Regulatory Information • Factory Calibration Report Product Features The Dell UltraSharp U2722D/U2722DX/U2722DE monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), and LED backlight. The monitor features include: • 68.47 cm (27.0 in.
• Allow user to switch USB KVM function in PBP mode (U2722DE only). • The Monitor is designed with Dell Power Button Sync (DPBS) feature to control PC system power state from monitor power button (U2722DE only). * • The Monitor allows multiple monitors that are daisy chained via DisplayPort to synchronize a pre-defined group of OSD settings in the background by MultiMonitor Sync (MMS). • Premium Panel Exchange for peace of mind.
Identifying Parts and Controls Front View 1 Label 1 10 | Description Use Power LED indicator Solid white light indicates the monitor is turned on and functioning normally. Blinking white light indicates the monitor is in Standby Mode.
Back View 1 2 3 45 7 6 Label Description Use 1 VESA mounting holes (100 mm x 100 mm-behind attached VESA cover) Wall mount monitor using VESA-compatible wall mount kit (100 mm x 100 mm). 2 Regulatory label Lists the regulatory approvals. 3 Stand release button Releases stand from the monitor. 4 Power On/Off button To turn the monitor on or off. 5 Joystick Use it to control the OSD menu.
Bottom View U2722D/U2722DX 9 12 1 2 Label Description 1 3 4 5 6789 10 11 Use Security lock slot Secures monitor with security cable lock (sold separately). Connect the power cable. 2 Power connector 3 HDMI port Connect your computer with the HDMI cable. Connect your computer with the DisplayPort cable. 4 DisplayPort in 5 DP port (out) 6 USB-C upstream Port 7,9,10 12 | DP output for MST (Multi-Stream Transport) capable monitor.
8 Audio line-out port Connect speakers to playback audio through HDMI or DisplayPort audio channels. Only two-channel audio is supported. NOTE: The audio line-out port does not support headphones. 11 icon supports 5 V/ 3 A. Port with Connect your USB device. You can use this port only after USB-C you have connected the USB cable (A to C or C to C) from downstream port the computer to the monitor. 12 Stand lock Lock the stand to the monitor using a M3 x 8 mm screw (screw not included).
5 USB-C port (Video + Data) 6 DP port (out) 7 USB-C upstream port Connect to your computer using the USB-C cable. The USB-C port offer the fastest transfer rate and the alternate mode with DP 1.4 support the maximum resolution of 2560 x 1440 at 60 Hz PD 20 V/4.5 A, 15 V/3 A, 9 V/3 A, 5 V/3 A. NOTE: USB-C is not supported on Windows versions that are prior to Windows 10. DP output for MST (Multi-Stream Transport) capable monitor.
Monitor Specifications Model U2722D/U2722DX Screen type Active matrix - TFT LCD Panel Type In-plane switching Technology Aspect ratio 16:9 U2722DE Viewable image dimensions Diagonal 68.47 cm (27 in.) Active Area Horizontal 596.74 mm (23.49 in.) Vertical 335.66 mm (13.22 in.) Area 200301.74 mm2 (310.47 in.2) Pixel pitch 0.2331 mm x 0.2331 mm Pixel per inch (PPI) 108.
Connectivity • 1 x DP 1.4 (HDCP 1.4) • 1 x HDMI 1 .4 • 1 x USB-C (USB 3.2 Gen2, 10Gbps) upstream (Data only) • 1 x DP (Out) • 1 x Analog 2.0 audio line out (3.5 mm jack) • 2 x USB-A (USB 3.2 Gen2, 10Gbps) downstream Quick Access: • 1 x USB-A (USB 3.2 Gen2, 10Gbps) downstream with BC 1.2 • 1 x USB-C (USB 3.2 Gen2, 10Gbps, 15 W) downstream • 1 x DP 1.4 (HDCP 1.4) • 1 x HDMI 1 .4 • 1 x USB-C (DP 1.4, PD: 90W, 2/4 lanes switch USB 3.2 Gen2, 10Gbps) - upstream • 1 x USB-C (USB 3.
Resolution Specifications Horizontal scan range 30 kHz to 90 kHz Vertical scan range 49 Hz to 76 Hz Maximum preset resolution 2560 x 1440 at 60 Hz Video display capabilities (HDMI) 480i, 480p, 576i, 560p, 720p, 1080i, 1080p Video display capabilities (DP & USB-C alternate mode) 480p, 560p, 720p, 1080p Preset Display Modes Display mode Horizontal frequency (kHz) Vertical frequency (Hz) Pixel clock (MHz) Sync polarity (Horizontal/ Vertical) IBM, 720 x 400 31.47 70.08 28.
DP Multi-Stream Transport (MST) Modes MST Source Monitor Maximum number of external monitors that can be supported 2560 x 1440/60 Hz 2560 x 1440/60 Hz 2 NOTE: Maximum external monitor resolution supported is 2560 x 1440/60 Hz only.
As defined in EU 2019/2021 and EU 2019/2013 (U2722D/U2722DE only). Max brightness and contrast setting with maximum power loading on all USB ports. 3 Pon: Power consumption of On Mode as defined in Energy Star 8.0 version. TEC: Total energy consumption in kWh as defined in Energy star 8.0 version. 1 2 This document is informational only and reflects laboratory performance.
Signal cable type DP to DP 1.8 M cable (U2722D/U2722DE only) HDMI 1.8 M cable (U2722DX only) USB 3.2 Gen2 C to C 1.0 M cable (U2722DE only) USB 3.2 Gen2 A to C 1.0 M cable Dimensions (with stand) Height (extended) 535.13 mm (21.07 in.) Height (compressed) 385.13 mm (15.16 in.) Width 611.34 mm (24.07 in.) Depth 185.00 mm (7.28 in.) Dimensions (without stand) Height 352.01 mm (13.86 in.) Width 611.34 mm (24.07 in.) Depth 49.50 mm (1.95 in.) Stand dimensions Height (extended) 428.30 mm (16.
Environmental Characteristics Compliant Standards • ENERGY STAR certified Monitor. • EPEAT registered where applicable. EPEAT registration varies by country. See https://www.epeat.net for registration status by country. • TCO and TCO Edge Certified Display. • RoHS Compliant. • BFR/PVC Free monitor (excluding external cables). • Meets NFPA 99 leakage current requirements. • Arsenic-Free glass and Mercury-Free for the panel only.
Pin Assignments DP Port (in) Pin number 20-pin side of the connected signal cable 1 ML3(n) 2 GND 3 ML3(p) 4 ML2(n) 5 GND 6 ML2(p) 7 ML1(n) 8 GND 9 ML1(p) 10 ML0(n) 11 GND 12 ML0(p) 13 CONFIG1 14 CONFIG2 15 AUX CH (p) 16 GND 17 AUX CH (n) 18 Hot Plug Detect 19 Return 20 DP_PWR 22 | About Your Monitor
DP Port (out) Pin number 20-pin side of the connected signal cable 1 ML0(p) 2 GND 3 ML0(n) 4 ML1(p) 5 GND 6 ML1(n) 7 ML2(p) 8 GND 9 ML2(n) 10 ML3(p) 11 GND 12 ML3(n) 13 CONFIG1 14 CONFIG2 15 AUX CH(p) 16 GND 17 AUX CH(n) 18 Hot Plug Detect 19 Return 20 DP_PWR About Your Monitor | 23
HDMI Port Pin number 19-pin side of the connected signal cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK+ 11 TMDS CLOCK SHIELD 12 TMDS CLOCK- 13 CEC 14 Reserved (N.C.
USB-C Port Pin Signal Pin Signal A1 GND B12 GND A2 SSTXp1 B11 SSRXp1 A3 SSTXn1 B10 SSRXn1 A4 VBUS B9 VBUS A5 CC1 B8 SBU2 A6 Dp1 B7 Dn1 A7 Dn1 B6 Dp1 A8 SBU1 B5 CC2 A9 VBUS B4 VBUS A10 SSRXn2 B3 SSTXn2 A11 SSRXp2 B2 SSTXp2 A12 GND B1 GND About Your Monitor | 25
Universal Serial Bus (USB) (U2722D/U2722DX) This section gives you information about the USB ports available on your monitor. NOTE: Up to 2 A on USB downstream port (port with battery icon) with BC 1.2 compliance devices; up to 0.9 A on the other 2 USB downstream ports; Up to 3 A on USB-C downstream port (port with icon) with 5 V/3 A compliance devices. Your monitor has the following USB ports: • 1 upstream - at rear. • 4 downstream - 2 at bottom, 2 at rear.
Universal Serial Bus (USB) (U2722DE) This section gives you information about the USB ports available on your monitor. NOTE: Up to 2 A on USB downstream port (port with battery icon) with BC 1.2 compliance devices; up to 0.9 A on the other 3 USB downstream ports; Up to 3 A on USB-C downstream port (port with icon) with 5 V/3 A compliance devices. Your monitor has the following USB ports: • 2 upstream - at rear. • 5 downstream - 2 at bottom, 3 at rear.
USB 3.2 Gen2 (10Gbps) downstream port (Bottom) USB 3.
Pin Signal Pin Signal 1 TD1 + 8 TD3 - 2 TD1 - 9 TD4 + 3 TD2 + 10 TD4 - 4 TD2 - 11 GREEN_ORANGE 5 CT 12 GREEN_ORANGE 6 CT 13 GREEN 7 TD3 + 14 GREEN GREEN RJ45 CABLE SIDE PHY SIDE GREEN ORANGE 2kV, 1000pF SHIELD GROUND About Your Monitor | 29
Driver installation Install the Realtek USB GBE Ethernet Controller Driver available for your system. This is available for download at https://www.dell.com/support under the “Driver and download” section. Network (RJ45) data rate via USB-C max speed is 1000 Mbps. NOTE: This LAN port is 1000Base-T IEEE 802.
RJ45 Connector LED Status (U2722DE Only): Right LED Left LED LED Color Description Right LED Amber or Green Speed indicator: • Amber On - 100 0 Mbps • Green On - 100 Mbps • Off - 10 Mbps Left LED Green Link / Activity indicator: • Blinking - Activity on the port. • Green On - Link is being established. • Off - Link is not established. NOTE: RJ45 cable is non in-box standard accessory.
Plug-and-Play You can install the monitor in any Plug-and-Play-compatible system. The monitor automatically provides the computer system with its extended display identification data (EDID) using display data channel (DDC) protocols so the computer can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings if desired. For more information about changing the monitor settings, see Operating the Monitor.
• Adjust the ambient lighting around you (such as overhead lights, desk lamps, and the curtains or blinds on nearby windows) to minimize reflections and glare on the monitor screen. • Use a chair that provides good lower-back support. • Keep your forearms horizontal with your wrists in a neutral, comfortable position while using the keyboard or mouse. • Always leave space to rest your hands while using the keyboard or mouse. • Let your upper arms rest naturally on both sides.
Handling and Moving Your Display To ensure the monitor is handled safely when lifting or moving it, follow the guidelines mentioned below: • Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. • Place the monitor in the original box with the original packing materials. • Hold the bottom edge and the side of the monitor firmly without applying excessive pressure when lifting or moving the monitor.
• When lifting or moving the monitor, do not turn the monitor upside down while holding the stand base or stand riser. This may result in accidental damage to the monitor or cause personal injury. Maintenance Guidelines Cleaning Your Monitor WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. CAUTION: Read and follow the Safety Instructions before cleaning the monitor.
Setting Up the Monitor Connecting the Stand NOTE: The stand riser and stand base are detached when the monitor is shipped from the factory. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand. To attach the monitor stand: 1. Open the front flap of the box to get the stand riser and stand base. 2.
4. Close the screw handle. 1 2 3 5. Open the protective cover on the monitor to access the VESA slot on the monitor. 6. Slide the tabs on the stand riser into the slots on the display back cover and lower the stand assembly to snap it into place.
7. Hold the stand riser and lift the monitor carefully, then place it on a flat surface. NOTE: Hold the stand riser firmly when lifting the monitor to avoid any accidental damage. 8. Lift the protective cover from the monitor.
Using the Tilt, Swivel, and Vertical Extension NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand. Tilt, Swivel and Vertical Extension With the stand attached to the monitor, you can tilt the monitor for the most comfortable viewing angle.
NOTE: To toggle the display setting on your Dell computer between landscape and portrait when rotating the display, download and install the latest graphics driver. To download, go to https://www.dell.com/support/ drivers and search for the appropriate driver. NOTE: When the display is in portrait mode, you may experience performance degradation when using graphic-intensive applications such as 3D gaming.
Organizing Your Cables After attaching all necessary cables to your monitor and computer, (see Connecting Your Monitor for cable attachment) organize all cables as shown above. If your cable is not able to reach your PC, you may connect directly to the PC without routing through the slot on the monitor stand.
Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. To connect your monitor to the computer: 1. Turn off your computer. 2. Connect the DisplayPort or USB cable, and the USB-C cable from your monitor to the computer. 3. Turn on your monitor. 4. Select the correct input source from the OSD Menu on your monitor and then turn on your computer. NOTE: U2722D/U2722DX/U2722DE default setting is DisplayPort 1.4. A DisplayPort 1.
U2722D/U2722DX Connecting the HDMI Cable (U2722DX (Inbox) / U2722D (Optional)) Connecting the DP Cable Connecting the Monitor for DP Multi-Stream Transport (MST) Function Setting Up the Monitor | 43
NOTE: Supports the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to at least DP1.2 with MST option. NOTE: Remove the rubber plug when using DP out connector. Connecting the USB-C Cable (A to C) NOTE: This connection only data is available and no video. Need another video connection for display. Connecting the USB-C Cable (C to C) (Optional) NOTE: This connection is only upstream available and no video. Need another video connection for display.
U2722DE Connecting the HDMI Cable (Optional) Connecting the DP Cable Connecting the Monitor for DP Multi-Stream Transport (MST) Function Setting Up the Monitor | 45
NOTE: Supports the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to at least DP1.2 with MST option. NOTE: Remove the rubber plug when using DP out connector. Connecting the USB-C Cable (A to C) NOTE: This connection only data is available and no video. Need another video connection for display. Connecting the USB-C Cable (C to C) The USB-C port on your monitor: • Can be used as USB-C or DisplayPort 1.4, alternatively.
Rated power (on laptops that have USB-C with Power Delivery) Maximum charging power 45 W 45 W 65 W 65 W 90 W 90 W 130 W Not supported Connecting the Monitor for USB-C Multi-Stream Transport (MST) Function NOTE: The maximum number of supported U2722DE via MST is subjected to the bandwith of the USB-C source. Please refer to “product specific problems –No image when using USB-C MST”. NOTE: Remove the rubber plug when using DP out connector.
Dell Power Button Sync (DPBS) (U2722DE Only) • The U2722DE monitor is designed with Dell Power Button Sync (DPBS) feature to allow you to control PC system power state from the monitor power button. This feature is compatible with Dell OptiPlex 7090/3090 Ultra platform, and is only supported over USB-C interface.
Setting Up the Monitor | 49
Go to System Settings. In the drop-down menu of When I press the power button, there are a few options for selection namely Do nothing/Sleep/Hibernate/Shut down, and you can select Sleep/Hibernate/Shut down. NOTE: Do not select Do nothing, otherwise monitor power button cannot sync with PC system power state.
Connecting the Monitor for DPBS for the First Time USB-C Initial monitor power state(OFF) Initial system power state(OFF) USB-C For the first time setting up the DPBS function, please follow below steps: 1. Make sure both the PC and monitor is OFF. 2. Connect the USB-C cable from the PC to the monitor. 3. Press the monitor power button to turn ON the monitor. 4. Both the monitor and PC will turn ON momentarily. Wait for a while (approximately 6 seconds) and both the PC and monitor will turn OFF. 5.
Using DPBS Function When you press the monitor power button or PC power button, the Monitor / PC state is as follows: 1 USB-C 2 Initial monitor power state(ON) New Power state of system(OFF) Initial system power state(ON) Press PC/Monitor power button USB-C 1 USB-C New Power state of monitor(OFF) USB-C Initial monitor power state(OFF) 2 New Power state of monitor(ON) New Power state of system(ON) Initial system power state(OFF) Press PC/Monitor power button USB-C USB-C When the monitor an
Slide to shut down your PC When the monitor and PC power state are both ON, while you press and hold 10 seconds on monitor power button, the PC will shut down.
Connecting the Monitor for USB-C Multi-Stream Transport (MST) function A PC is connected to two monitors in an initially OFF power state, and the PC system power state is in sync with Monitor 1 power button. When you press the Monitor 1 or PC power button, both the Monitor 1 and PC turns ON. Meanwhile the Monitor 2 will remain OFF. You need to manually press the power button on Monitor 2 to turn it ON.
Connecting the Monitor for USB-C The Dell OptiPlex 7090 Ultra platform has two USB-C ports, so both Monitor 1 and Monitor 2 power state can sync with the PC. While the PC and two monitors are in an initially ON power state, by pressing the power button on Monitor 1 or Monitor 2 will turn OFF the PC, Monitor 1, and Monitor 2. NOTE: DPBS only supports the port with icon.
Make sure to set USB-C Charging to On in Off Mode. While the PC and two monitors are in an initially OFF power state, by pressing the power button on Monitor 1 or Monitor 2 will turn ON the PC, Monitor1, and Monitor 2.
Securing Your Monitor Using Kensington Lock (Optional) The security lock slot is located at the bottom of the monitor. (See Security lock slot) For more information on using the Kensington lock (purchased separately), see the documentation that is shipped with the lock. Secure your monitor to a table using the Kensington security lock. NOTE: The image is for the purpose of illustration only. Appearance of the lock may vary.
Removing the Monitor Stand CAUTION: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand. To Remove the Stand: 1. Place the monitor on a soft cloth or cushion. 2.
Wall Mounting (Optional) NOTE: Use M4 x 10 mm screws to connect the monitor to the wallmounting kit. Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor on a soft cloth or cushion on a stable flat table. 2. Remove the stand. 3. Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover. 4. Attach the mounting bracket from the wall mounting kit to the monitor. 5.
Operating the Monitor Power On the Monitor Press the button to turn on the monitor. Using the Joystick Control To modify the OSD adjustments using the Joystick control on the rear end of the monitor, do the following: 1. Press the Joystick to open the OSD Menu Launcher. 2. Move the Joystick up/down/left/right to toggle between the OSD menu options.
Joystick Functions Function Description Press Joystick to open the OSD Menu Launcher. For right and left navigation. For up and down navigation. Using the Menu Launcher Press the Joystick to open the OSD Menu Launcher. Display Info Menu Launcher • • • Toggle the Joystick Up to open the Main Menu. Toggle the Joystick Left or Right to select the desired Shortcut Keys. Toggle the Joystick Down to Exit.
Menu Launcher Details The following table describes the Menu Launcher icons: Menu Launcher Icon Main Menu Display Info (Shortcut key 1) Input Source (Shortcut key 2) Preset Modes (Shortcut key 3) Brightness/Contrast (Shortcut key 4) Aspect Ratio (Shortcut key 5) Description Opens the On-Screen Display (OSD). See Using the Main Menu Displays the monitor’s current status. Sets the Input Source. Allows to choose from a list of Preset color modes.
Front‑Panel Button Use the buttons on the front of the monitor to adjust the image settings. Front Panel Description 1 Use the Up (increase) and Down (decrease) buttons to adjust items in the OSD menu. Up Down Use the Previous button to go back to the previous menu. 2 Previous Use the Next button to confirm your selection. 3 Next Use the Tick button to confirm your selection.
Using the Main Menu Icon Menu and Submenus Brightness/ Contrast Description Activates Brightness/Contrast adjustment. UltraSharp 27 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Menu Personalize Others 75% 75% Exit Brightness Adjusts the luminance of the backlight (Range: 0 - 100). Move the Joystick Up to increase brightness. Move the Joystick Down to decrease brightness. Contrast Adjust the Brightness first, and then adjust Contrast only if further adjustment is necessary.
Icon Menu and Submenus Input Source Description Selects between different video inputs that are connected to your monitor. UltraSharp 27 Monitor Brightness/Contrast USB-C Input Source DP Color 90W HDMI Display Auto Select On PIP/PBP Auto Select for USB-C Prompt for Multiple Inputs USB Rename Inputs USB-C Menu Reset Input Source 90W Personalize Others Exit 90W input when you are using the USB-C 90W Select USB-C 90W connector.
Icon Menu and Submenus Color Description Adjusts the color setting mode. UltraSharp 27 Monitor Brightness/Contrast Preset Modes Standard Input Source Input Color Format RGB Color Hue 50 Display Saturation 50 PIP/PBP Reset Color USB Menu Personalize Others Exit Preset Modes When you select Preset Modes, you can choose Standard, Movie, Game, Color Temp., Color Space or Custom Color from the list.
Icon Menu and Submenus Description • Color Space: Allows users to select the color space: sRGB, Rec. 709, DCI-P3. • Custom Color: Allows you to manually adjust the color settings. Press the Joystick left and right buttons to adjust the Red, Green, and Blue values and create your own preset color mode. Input Color Format Allows you to set the video input mode to: • RGB: Select this option if your monitor is connected to a computer or a media player that supports RGB output.
Icon Menu and Submenus Display Description Use the Display menu to adjust image. UltraSharp 27 Monitor Brightness/Contrast Aspect Ratio 16:9 Input Source Sharpness 50 Color Response Time Normal Display MST On PIP/PBP USB-C Prioritization High Data Speed USB Multi-Monitor Sync On Menu Reset Display Personalize Others Exit Aspect Ratio Adjust the image ratio to Wide 16:9, Auto Resize, 4:3, 1:1. Sharpness Makes the image look sharper or softer.
Icon Menu and Submenus Multi-Monitor Sync Description Multi-Monitor Sync allows multiple monitors that are daisy chained via DisplayPort to synchronize a pre-defined group of OSD settings in the background. An OSD option, “Multi-Monitor Sync” will be created in Display Menu to allow user to enable/disable syncing.
Icon Menu and Submenus PIP/PBP Description This function brings up a window displaying image from another input source. UltraSharp 27 Monitor Brightness/Contrast PIP/PBP Mode Input Source PIP/PBP (Sub) Color USB Switch Display Video Swap PIP/PBP Contrast (Sub) Off 75 USB Menu Personalize Others Exit Main Window Sub-Window USB-C DP USB-C √ √ DP √ √ NOTE: The images under PBP will be displayed at the center of the screen, not full screen.
Icon Menu and Description Submenus PIP/PBP Mode Adjusts the PIP or PBP (Picture by Picture) mode. You can disable this feature by selecting Off.
Icon Menu and Description Submenus PIP/PBP (Sub) Select between the different video signals that may be connected to your monitor for the PBP sub-window. Press button to select the PBP sub-window source signal. the UltraSharp 27 Monitor Brightness/Contrast PIP/PBP Mode Input Source PIP/PBP (Sub) USB-C Color USB Switch DP Display Video Swap HDMI PIP/PBP Contrast (Sub) 90W USB Menu Personalize Others Exit USB Switch Select to switch between the USB upstream sources in PBP (U2722DE Only) mode.
Icon Menu and Description Submenus USB Allows you to set the USB upstream port for the DP input (U2722DE Only) signals, thus the monitor’s USB downstream port (For example, keyboard and mouse) can be used by the current input signals when you connect a computer to either one of the upstream ports. When you use only one upstream port, the connected upstream port is active.
Icon Menu and Submenus Language Description Set the OSD display to one of eight languages. (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese). Rotation Rotates the OSD by 0/90/270 degrees. You can press the Joystick to rotate each time. Transparency Select this option to change the menu transparency by moving the Joystick up or down (Range: 0 - 100). Timer OSD Hold Time: Sets the length of time the OSD remains active after you press a button.
Icon Menu and Submenus Personalize Description UltraSharp 27 Monitor USB Switch Brightness/Contrast Shortcut Key 1 Input Source Shortcut Key 2 Input Source Color Shortcut Key 3 Preset Modes Display Shortcut Key 4 Brightness/Contrast PIP/PBP Shortcut Key 5 PIP/PBP USB Power Button LED Menu USB-C Charging Personalize Other USB Charging Others Reset Personalization On in On Mode 90W Off in Off Mode Off in Standby Mode Exit Shortcut key 1 Shortcut key 2 Shortcut key 3 Shortcut key 4
Icon Menu and Submenus Others Description Select this option to adjust the OSD settings such as the DDC/CI, LCD conditioning, and so on. UltraSharp 27 Monitor Brightness/Contrast Display Info Select Input Source DDC/CI On Color LCD Conditioning Off Display Firmware 13T112 PIP/PBP Service Tag CN073K0 USB Reset Others Menu Factory Reset ENERGY STAR® Personalize Others Exit Display Info Displays the monitor’s current settings. Press to select this function.
Icon Menu and Submenus Description U2722DE: UltraSharp 27 Monitor Input Source: DP Resolution: 2560 x 1440, 60 Hz 24-bit Input Capability: DP 1.4 (HBR) HDMI 1.4 DDC/CI USB: 3.2 Gen2 Link Rate (Current): HBR USB Upstream: USB-C1 Model: Dell U2722DE Firmware: 33T101 Service Tag: CN073K0 DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via the software on your computer.
Icon Menu and Submenus LCD Conditioning Description Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. You can enable this feature by selecting On. UltraSharp 27 Monitor Brightness/Contrast Display Info Input Source DDC/CI Color LCD Conditioning On Display Firmware Off PIP/PBP Service Tag USB Reset Others Menu Factory Reset Personalize Others Exit Firmware Displays the Firmware version of your monitor.
Using the OSD Lock Function You can lock the front-panel control buttons to prevent access to the OSD menu and/ or power button. Use the Lock Menu to Lock the Button(s). 1. Select one of the following options. UltraSharp 27 Monitor Brightness/Contrast Language Input Source Rotation Color Transparency Display Timer PIP/PBP Lock Menu Buttons USB Reset Menu Power Button Menu Menu + Power Buttons Personalize Disable Others Exit 2. The following message appears.
Use the Joystick to Lock the Button(s). Press the left directional navigation of Joystick for four seconds, a menu appears on the screen. Select Option: Select one of the following options: Options Description 1 Select this option to lock OSD menu function. Menu Button Lock 2 Power Button Lock Use this option to lock power button. This will prevent the user to turn off the monitor using the power button. Use this option to lock OSD menu and power button to turn off the monitor.
To Unlock the Button(s). Press the left directional navigation of Joystick for four seconds until a menu appears on the screen. The following table describes the options to unlock the front-panel control buttons. Select Option: Options Description 1 Use this option to unlock OSD menu function. Menu Button Unlock Use this option to unlock power button to turn off the monitor. 2 Power Button Unlock Use this option to unlock OSD menu and power button to turn off the monitor.
Initial Setup Select OSD items of Factory Reset in Other feature, the following message will appear: Are you sure you want to reset to default settings? Yes No When you select ‘Yes‘ to reset to default settings, the following message will appear: U2722D/U2722DX UltraSharp 27 Monitor Select ‘Yes’ to enable the following function(s): . USB Charging Yes No When ‘Yes’ is selected, power consumption will increase. When ‘No’ is selected, it will comply with ENERGY STAR requirements.
OSD Warning Messages When the monitor does not support a particular resolution mode, you can see the following message: The current input timing is not supported by the monitor display. Please change your input timing to 2560x1440, 60Hz or any other monitor listed timing as per monitor specifications. This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor.
A message is displayed while the cable supporting DP alternate mode is connected to the monitor under the following conditions: • When Auto Select for USB-C is set to Prompt for Multiple Inputs. • When the USB-C cable is connected to the monitor. Switch to USB-C Video Input: Yes No If the monitor connect with two ports or more, when the Auto of Input Source is selected, it will turn to the next port with signal.
If either DP, HDMI or USB-C input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears. No DP Cable The display will go into Standby Mode in 4 minutes. www.dell.com/U2722D/DX/DE or No HDMI Cable The display will go into Standby Mode in 4 minutes. www.dell.com/U2722D/DX/DE or (U2722DE Only) No USB-C Cable The display will go into Standby Mode in 4 minutes. www.dell.com/U2722D/DX/DE See Troubleshooting for more information.
Setting the Maximum Resolution To set the maximum resolution for the monitor: In Windows 7, Windows 8 or Windows 8.1: 1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop. For Windows Vista and Windows 7, skip this step. 2. Right-click on the desktop and click Screen Resolution. 3. Click the Dropdown list of the Screen Resolution and select 2560 x 1440. 4. Click OK. In Windows 10: 1. Right-click on the desktop and click Display Settings. 2.
Multi-Monitor Sync (MMS) Multi-Monitor Sync allows multiple monitors that are daisy chained via DisplayPort to synchronize a pre-defined group of OSD settings in the background. An OSD option, “Multi-Monitor Sync” is available in Display Menu to allow user to enable/disable syncing. NOTE: MMS is not supported over HDMI interface.
OSD Settings to be Synchronized • Brightness • Contrast • Preset Modes • Color Temperature • Custom Color (RGB Gain) • Hue (Movie, Game mode) • Saturation (Movie, Game mode) • Response Time • Sharpness Setting Multi-Monitor Sync (MMS) During initial power on or connection of new monitor, user setting synchronization only start if MMS is On. All monitor should synchronize settings from Monitor 1.
Setting the KVM USB Switch (U2722DE Only) To set the KVM USB Switch as Shortcut Key for the monitor: 1. Press the Joystick button to launch the OSD main menu. 2. Move the Joystick to select Personalize.
The following are illustrations of several connection scenarios and their USB Selection menu settings, as illustrated in corresponding color frames. 1. When connecting HDMI + USB A to C to computer 1 and DP + USB A to C to computer 2: 1 2 1 HDMI 2 4 3 DP USB-A USB A to C 3 4 NOTE: The USB-C connection currently supports only data transfer. Ensure USB Selection for HDMI is set to USB-C 2 and DP is set to USB-C 1 90 W.
2. When connecting HDMI + USB A to C to computer 1 and USB-C to computer 2: 1 1 HDMI 2 3 USB-A 2 USB Type-C 3 NOTE: The USB-C connection currently supports video and data transfer. Ensure USB Selection for HDMI is set to USB-C 2.
Setting the Auto KVM (U2722DE Only) You can follow below instruction to set up Auto KVM for your monitor: 1. Ensure that PBP Mode is Off. UltraSharp 27 Monitor Brightness/Contrast PIP/PBP Mode Input Source PIP/PBP (Sub) Color USB Switch Display Video Swap PIP/PBP Contrast (Sub) Off 75 USB Menu Personalize Others Exit 2. Ensure that Auto Select is On and Auto Select for USB-C is Yes.
3. Ensure that the USB ports and the video inputs are paired accordingly. UltraSharp 27 Monitor Brightness/Contrast DP assign to USB-C 1 90W Input Source HDMI assign to USB-C 1 90W Color Display PIP/PBP USB Menu Personalize Others Exit NOTE: For USB-C connection, there is no further setting required.
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. Turn off both your computer and the monitor. 2. Unplug the video cable from the back of the computer.
4. This box also appears during normal system operation if the video cable becomesdisconnected or damaged. 5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.
Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common Symptoms No Video/ Power LED off What You Experience No picture No Video/ Power LED on No picture or no brightness Missing Pixels LCD screen has spots Stuck-on Pixels LCD screen has bright spots Brightness Problems Safety Related Issues 96 | Picture too dim or too bright Visible signs of smoke or sparks Troubleshooting Possible Solutions • Ensur
Common Symptoms Intermittent Problems What You Possible Solutions Experience Monitor • Ensure that the video cable connecting the malfunctions on monitor to the computer is connected properly & off and is secure. • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode. Missing Color Picture missing • Perform monitor self-test.
Product Specific Problems Problem What You Experience Screen image is Image is too small centered on screen, but does not fill entire viewing area OSD does not Cannot adjust appear on the the monitor with the screen buttons on the front panel No Input Signal No picture, the when user LED light is white controls are pressed The picture The picture does not fill the cannot fill the entire screen height or width of the screen No image Black screen when using DP connection to the PC 98 | Troubleshooting
Problem What You Experience No image when Black screen using USB-C connection to computer, laptop, and so on (U2722DE only) No charging No charging when using USB-C connection to computer, laptop, and so on (U2722DE only) Intermittent charging when using USB-C connection to computer, laptop, and so on (U2722DE only) No image when using USB-C MST No network connection Intermittent charging Possible Solutions • Verify if the USB-C interface of the device can support DP alternate mode.
Problem What You Experience The LAN port is OS setting not functioning or cable (U2722DE only) connection issue 100 | Troubleshooting Possible Solutions • Ensure that the latest BIOS and drivers for your computer are installed on your computer. • Ensure that the RealTek Gigabit Ethernet Controller is installed in the Windows Device Manager. • If your BIOS Setup has a LAN/GBE Enabled/ Disabled option, make sure it is set to Enabled.
Universal Serial Bus (USB) Specific Problems Specific Symptoms USB interface is not working What You Possible Solutions Experience USB peripherals • Check that your display is turned ON. are not working • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector). • Turn off the monitor and turn it on again. • Reboot the computer. • Certain USB devices such as portable hard drives require higher power source; connect the drive to the computer directly.
Appendix FCC Notices (U.S. Only) and Other Regulatory Information For FCC notices and other regulatory information, see the regulatory compliance website located at https://www.dell.com/regulatory_compliance. Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). EU Product Database for Energy Label and Product Information Sheet U2722D: https://eprel.ec.europa.eu/qr/414149 U2722DE: https://eprel.ec.europa.