Dell™ U3014 Flat Panel Monitor User Guide Setting the display resolution to 2560 x 1600 (maximum) Information in this document is subject to change without notice. © 2013 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Dell™ U3014 Flat Panel Monitor User's Guide About Your Monitor Setting Up the Monitor Operating the Monitor Troubleshooting Appendix Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Back to Contents Page Setting Up Your Monitor Dell™ U3014 Flat Panel Monitor Setting the display resolution to 2560 x 1600 (maximum) For maximum display performance with Microsoft ® Windows ® operating systems, set the display resolution to 2560 x 1600 pixels by performing the following steps: In Windows Vista ®, Windows ® 7 or Windows ® 8: 1. For Windows ® 8 only, select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Screen resolution. 3.
Back to Contents Page About Your Monitor Dell™ U3014 Flat Panel Monitor User's Guide Package Contents Product Features Identifying Parts and Controls Monitor Specifications Plug and Play Capability Universal Serial Bus (USB) Interface Card Reader Specifications LCD Monitor Quality and Pixel Policy Maintenance Guidelines Package Contents Your monitor ships with the components shown below. Ensure that you have received all the components and contact Dell if something is missing.
Stand Power Cable (varies by countries) DisplayPort cable (Mini-DP to DP) DVI-D Cable (Dual Link)
USB 3.0 upstream cable (enables the USB ports on the monitor) Velcro cable tie Drivers and Documentation Media Quick Setup Guide Product and Safety Information Guide Factory Calibration Report Product Features The Dell U3014 flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: ■ 29.77-inch (75.62 cm) diagonal viewable image size. 2560 x 1600 resolution, plus full-screen support for lower resolutions.
■ TCO-Certified Displays. ■ Dell Display Manager software included (comes in the CD shipped with the monitor). ■ Arsenic-Free glass and Mercury-Free for the panel only. ■ High Dynamic Contrast Ratio (2,000,000:1). ■ BFR/PVC-reduced. ■ Energy Gauge shows the energy level being consumed by the monitor in real time. ■ EPEAT Gold Rating. ■ Energy Saver feature for Energy Star compliance. ■ Compatible with Adobe and sRGB color standards.
Identifying Parts and Controls Front View Front View Label Description 1 Function buttons (For more information, see Operating the Monitor) 2 Power On/Off button (with LED indicator) Front panel controls
Back View Back view Label Back view with monitor stand Description Use 1 VESA mounting holes (100 mm x 100 mm behind attached VESA Cover) Wall mount monitor using VESA-compatible wall mount kit (100 mm x 100 mm) . 2 Regulatory label Lists the regulatory approvals. 3 Stand release button Release stand from monitor. 4 Security lock slot Secures monitor with security cable lock. 5 Service tag label Refer to this label if you need to contact Dell for technical support.
Side View Left view Label Right view Description Use 1 Card Reader 2 USB Down Stream Port Connect your USB devices. 3 USB Down Stream Port See Card Reader Specifications for more information. Connect your USB devices. This USB port supports BC 1.2 compliance charging devices, at 1.5A max for fast charging.
Bottom View Bottom view Label Description Use 1 DC power connector for Dell Soundbar 2 AC power cord connector Connect the power cable. 3 DisplayPort in connector Connect your computer with DP cable. 4 Mini DisplayPort in connector Connect your computer with Mini DP to DP cable. 5 DVI connector Connect your computer DVI (Dual link) cable. Connect the power cord for the soundbar (optional).
Monitor Specifications Flat Panel Specifications Screen type Active matrix - TFT LCD Panel type AH In-plane switching Viewable image dimensions Diagonal Horizontal Vertical 75.62cm (29.77 inches) 641.28 mm (25.25 inches) 400.80 mm (15.78 inches) Pixel pitch 0.25 (H) mm x 0.
Preset Display Modes Display Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal/Vertical) VESA, 720 x 400 31.5 70.0 28.3 -/+ VESA, 640 x 480 31.5 60.0 25.2 -/- VESA, 640 x 480 37.5 75.0 31.5 -/- VESA, 800 x 600 37.9 60.0 40.0 +/+ VESA, 800 x 600 46.9 75.0 49.5 +/+ VESA, 1024 x 768 48.4 60.0 65.0 -/- VESA, 1024 x 768 60.0 75.0 78.8 +/+ VESA, 1152 x 864 67.5 75.0 108.0 +/+ VESA, 1280 x 1024 64.0 60.0 108.
USB 3.0 Dimensions (with stand) Height (extended) 572.7 mm (22.55 inches) Height (compressed) 482.7 mm (19.00 inches) Width 689.7 mm (27.15 inches) Depth 201.4 mm (7.93 inches) Dimensions (without stand) Height 449.2 mm (17.69 inches) Width 689.7 mm (27.15 inches) Depth 61.0 mm (2.40 inches) Stand dimensions Height (extended) 414.5 mm (16.32 inches) Height (compressed) 368.5 mm (14.51 inches) Width 314.9 mm (12.40 inches) Depth 201.4 mm (7.93 inches) Weight Weight with packaging 13.
Non-operating Shipping: 5% to 90% (non-condensing) Altitude Operating 5,000 m (16,400 ft) max Non-operating 10,668 m (35,000 ft) max Thermal dissipation 409.46 BTU/hour (maximum) 204.73 BTU/hour (typical) Power Management Modes If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save Mode*.
* Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor. ** Maximum power consumption with max luminance, Dell Soundbar, and USB active. Pin Assignments DVI Connector 19-pin HDMI Connector Pin Number 24-pin Side of the monitor connector Pin Number 24-pin Side of the monitor connector Pin 19-pin Side of the monitor Number connector (Cable not included) 2 TMDS RX2+ 14 +5 V/+3.
DisplayPort Connector (DP in and DP out) Pin Number 1 20-pin Side of the monitor connector ML0(p) Pin Number 11 Mini DisplayPort Connector 20-pin Side of the monitor connector GND Pin Number 1 20-pin Side of the monitor connector GND Pin Number 11 20-pin Side of the monitor connector ML2(p) 2 GND 12 ML3(n) 2 Hot Plug Detect 12 ML0(p) 3 ML0(n) 13 GND 3 ML3(n) 13 GND 4 ML1(p) 14 GND 4 GND 14 GND 5 GND 15 AUX(p) 5 ML3(n) 15 ML1(n) 6 ML1(n) 16 GND 6 GND 16 AUX(p)
Universal Serial Bus (USB) Interface This section gives you information about the USB ports that are available on the left side of your monitor. NOTE: The USB ports on this monitor are USB 3.0 compliant. Transfer speed Data Rate Power Consumption SuperSpeed 5 Gbps 4.5 W (Max., each port) Hi-Speed 480 Mbps 2.5 W (Max., each port) Full speed 12 Mbps 2.5 W (Max., each port) NOTE: Up to 1.5A on USB downstream port (port with USB Upstream Connector lightning icon) with BC1.2 compliance devices.
USB Ports 1 upstream - back 4 downstream - 2 on back; 2 on left side Power Charging Port- the lower one of two USB ports on left side (port with lightning icon) ; supports fast current charging capability if the device is BC1.2 compatible. NOTE: USB 3.0 functionality requires a USB 3.0 compatible computer. NOTE: The monitor's USB interface works only when the monitor is On or in power save mode.
MS Pro HG, High Speed Memory Stick (HSMS), Memory Stick PRO (MSPRO), Memory Stick Duo(w Adapter), MS Duo Secure Digital (Mini-SD), Secure Digital Card, Mini Secure Digital (w Adaptor), TransFlash (SD, including SDHC), MultiMediaCard (MMC) 1 Maximum Card Capacity Supported by the U3014 card reader Card type Support Specification Support Maximum Capacity by Spec U3014 MS Pro HG Memory Stick Pro-HG Support USB 3.
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Back to Contents Page Setting Up the Monitor Dell™ U3014 Flat Panel Monitor User's Guide Attaching the Stand Connecting the Monitor Organizing Your Cables Attaching the Soundbar AX510 / AX510PA (Optional) Removing the Stand Wall Mounting (Optional) Attaching the Stand NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions.
2. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor. 3. Press the stand till it snaps into its place. Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. To connect your monitor to the computer: 1. Turn Off your computer and disconnect the power cable. 2.
Connecting the black DisplayPort (or miniDP) cable Connecting the black HDMI Cable
Connecting the Monitor for DP Multi-Stream Transport (MST) function NOTE: U3014 support the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to DP1.2 with MST option.
The default out of factory setting in the U3014 is DP1.1a. To enable MST connection please use only DP cable as provided in box (or other DP1.2 certified cable) and change the DP setting to DP1.2 by performing the below steps: A) Monitor is able to show content 1. Use OSD button to navigate to Display Settings 2. Go to DisplayPort 1.2 selection 3. Select Enable or Disable accordingly 4. Follow the screen message to confirm selection of DP1.2 or DP1.
B) Monitor fails to show any content (blank screen) 1. Press OSD button to invoke the Input Source OSD menu 2. Use the or button to highlight "DisplayPort" or "Mini DisplayPort" 3. Press and hold the key for approximately 8 sec. 4.
5. Use the button to enable DP1.2 or button to exit without making any changes Repeat the above steps to change the setting back to DP 1.1a if necessary. CAUTION: The Graphics are used for the purpose of illustration only. Appearance of the computer may vary.
Connecting the USB 3.0 cable After you have completed connecting the DVI/DP/mini DP/HDMI cable, follow the procedure below to connect the USB 3.0 cable to the computer and complete your monitor setup: 1. 2. 3. 4. Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.0 port on your computer. (See bottom view for details.) Connect USB 3.0 peripherals to the downstream USB 3.0 ports on the monitor. Plug the power cables for your computer and monitor into a nearby outlet.
Organizing Your Cables After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the Velcro cable tie to organize all cables as shown above.
Attaching the Soundbar AX510 / AX510PA (Optional) CAUTION: Do not use with any device other than the Dell Soundbar. NOTE: The Soundbar power connector (+12 V DC output) is for the optional Dell Soundbar AX510/AX510PA only. To attach the Soundbar: 1. At the back of the monitor, attach the Soundbar by aligning the two slots with the two tabs along the bottom of the monitor. 2. Slide the Soundbar to the left until it snaps into place. 3. Connect the Soundbar with the DC power connector. 4.
Removing the Stand NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions. To remove the stand: 1. Place the monitor on a flat surface. 2. Press and hold the stand release button. 3. Lift the stand up and away from the monitor.
Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-compatible base mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable flat table. 2. Remove the stand. 3. Use a screwdriver to remove the four screws securing the Back Cover. 4. Attach the mounting bracket from the wall mounting kit to the LCD. 5. Mount the LCD on the wall by following the instructions that came with the wall mounting kit.
Back to Contents Page Operating the Monitor Dell™ U3014 Flat Panel Monitor User's Guide Power On the Monitor Using the Front Panel Controls Using the On-Screen Display (OSD) Menu Setting the Maximum Resolution Using the Dell Soundbar AX510/AX510PA only (Optional) Using the Tilt, Swivel, and Vertical Extension Power On the Monitor Press the button to turn On the monitor
Using the Front Panel Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change. The following table describes the front panel buttons: Front Panel Icon 1 Description Use the Preset Modes key to choose from a list of preset color modes.
Use the Exit key to go back to the main menu or exit the OSD main menu. Exit 6 Use the Power key to turn the monitor On and Off. The white LED indicates the monitor is On and fully functional. Power (with glowing LED) A glowing white LED indicates DPMS power save mode. Front Panel Button Use the buttons on the front of the monitor to adjust the image settings. Front Panel Icon 1 Description Use the Up key to adjust (increase ranges) items in the OSD menu.
Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear. 1. Press the key to launch the OSD menu and display the main menu. 2. Press the and keys to move between the setting options. As you move from one icon to another, the option name is highlighted.
Icon Menu and Submenus Description Brightness/Contrast Use this menu to activate Brightness/Contrast adjustment. Brightness Brightness adjusts the luminance of the backlight. Use the button to increase brightness and push the button to decrease brightness (min 0 ~ max 100). NOTE: Manual adjustment of Brightness is disabled when Energy Smart or Dynamic Contrast is switched On. Contrast Adjust Brightness first, and then adjust Contrast only if further adjustment is necessary.
Scan Sources Press DVI-D Select DVI-D input when you are using the Digital (DVI) connector. Press the DisplayPort Select DisplayPort input when you are using the DisplayPort (DP) connector. Press the Mini DisplayPort Select Mini DisplayPort input when you are using the Mini DisplayPort (DP) connector. Press the HDMI Select HDMI input when you are using the HDMI connector. Press the Color Settings Use the Color Settings to adjust the color setting mode.
Input Color Format Allows you to set the video input mode to: RGB: Select this option if your monitor is connected to a computer or DVD player using the DVI cable. YPbPr: Select this option if your monitor is connected to a DVD player by YPbPr to DVI cable; or if the DVD color output setting is not RGB.
Gamma Allows you to set the Gamma to PC or MAC.
Preset Modes When you select Preset Modes, you can choose Standard, Multimedia, Movie, Game, Paper, Color Temp., Color Space or Custom Color from the list.
Standard: Loads the monitor's default color settings. This is the default preset mode. Multimedia: Loads color settings ideal for multimedia applications. Movie: Loads color settings ideal for most movie applications. Game: Loads color settings ideal for most gaming applications. SVE is disabled in Game mode. Paper: Loads brightness and sharpness settings ideal for viewing text. Blend the text background to simulate paper media without affecting color images. Applies to RGB input format only. Color Temp.
Color Space: Allows users to select the color Space: Adobe RGB, sRGB, CAL1, CAL2. Adobe RGB: This mode is compatible with Adobe RGB (99 % coverage). sRGB: Emulates 72 % NTSC color. CAL1 / CAL2: User calibrated preset mode using Dell Ultrasharp Color Calibration Software or other Dell approved software. Dell Ultrasharp Color Calibration Software works with the X-rite colorimeter i1Display Pro. The i1Display Pro can be purchased from the Dell Electronics,Software and Accessories website.
For optimal color accuracy of sRGB and AdobeRGB, turn Uniformity Compensation to Off. NOTE: Factory Reset will remove all calibrated data in CAL1 and CAL2. Custom Color: Allows you to manually adjust the color settings. Press the your own preset color mode. Use the or and buttons to adjust the three colors (R, G, B) values and create keys to select the Gain, Offset, Hue, Saturation. Gain: Select it to adjust input RGB signal gain level (default value are 100).
Aspect Ratio Adjust the image ratio to Wide 16:10, 16:9, Auto Resize, 4:3 or 1:1. Sharpness This feature can make the image look sharper or softer. Use or Noise Reduction Improve the motion picture quality by reducing noise on image edge. Dynamic Contrast Dynamic Contrast adjusts the contrast ratio to 2,000,000 : 1. Push the button to select the Dynamic Contrast "On" or "Off" . NOTE: Uniformity Compensation to adjust the sharpness from '0' to '100'.
Movie - suitable for movie or multimedia video clips. Advance - User adjustable setting. NOTE: Smart Video Enhance (SVE) enhances one of the video windows (typically the largest), if multiple video windows are active on the screen. NOTE: SVE is disabled in Game mode. NOTE: You may observe the video window(or full screen video) color change when SVE is activated/deactivated. This is expected behavior of applying window enhancement settings. DisplayPort 1.2 Press the key to enable or disable DisplayPort 1.2.
PIP/PBP submenu when PIP/PBP Off
PIP Mode There are three modes: Picture in Picture (PIP) and Picture by Picture (PBP) and Off. Use Size Use Position to browse and to select "Off", "PIP" or "PBP". and to browse and to select "Small" or "Large". Select PIP window position. Use Contrast and Select PIP window size. and to browse and to select "Top-Left", "Top-Right", "Bottom-Right" or "Bottom-Left". Adjust the contrast level of the picture in PIP/PBP Mode. reduces the contrast. increases the contrast.
Language Language option to set the OSD display to one of eight languages (English, Espanol, Francais, Deutsch, Brazilian Portuguese, Russian, Simplified Chinese or Japanese). Menu Transparency Select this option to change the menu transparency by pressing Menu Timer buttons (Minimum: 0 ~ Maximum: 100). OSD Hold Time: Sets the length of time the OSD will remain active after the last time you pressed a button. Use the Menu Lock and or to adjust the slider in 1 second increments, from 5 to 60 seconds.
NOTE: Auto Rotate is not available when PIP/PBP is On. Energy Smart To turn On or Off dynamic dimming. The dynamic dimming feature automatically reduces the screen's brightness level when the displayed image contains a high proportion of bright areas. Menu Location Select OSD Menu window position. Power Save Audio To turn On or Off Audio Power during Power Save mode.
Factory Reset Reset all OSD settings to the factory preset values. Personalize User can select from "Preset Modes", "Brightness/Contrast", "Input Source", "Aspect Ratio", "PIP Mode" and set as shortcut key.
OSD Warning Messagess When the Energy Smart or Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), the manual brightness adjustment is disabled. When the monitor does not support a particular resolution mode you will see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 2560 x 1600.
When monitor enters Power Save mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD If you press any button other than the power button one of the following messages will appear depending on the selected input: DVI-D/DP/Mini DP/HDMI input When Uniformity Compensation is set to “Calibrated”, the manual brightness / contrast adjustment is disabled.
If either DVI-D/DisplayPort/mini DisplayPort/HDMI input is selected but corresponding DVI-D/DisplayPort/mini DisplayPort/HDMI cables is not connected, a floating dialog box as shown below appears. or or or See Solving Problems for more information.
Setting the Maximum Resolution To set the Maximum resolution for the monitor: In Windows Vista ®, Windows ® 7 or Windows ® 8: 1. For Windows ® 8 only, select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Screen resolution. 3. Click the Dropdown list of the Screen resolution and select 2560 x 1600. 4. Click OK. If you do not see 2560 x 1600 as an option, you may need to update your graphics driver.
Using the Dell Soundbar AX510/AX510PA only (Optional) The Soundbar has an On/Off power and rotary volume control to adjust the overall sound system, a LED indication, and two audio headset jacks. 1. Attach feature 2. Power indicator 3. Headphone jacks 4.
Using the Tilt, Swivel, and Vertical Extension NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions. Tilt, Swivel With the built-in stand, you can tilt the monitor for the most comfortable viewing angle. NOTE: The stand is detached when the monitor is shipped from the factory. Back to Contents Page Vertical Extension NOTE: The stand extends vertically up to 90 mm.
Back to Contents Page Troubleshooting Dell™ U3014 Flat Panel Monitor User's Guide Self-Test Built-in Diagnostics Common Problems Product Specific Problems Universal Serial Bus Specific Problems Dell Soundbar Problems Troubleshooting the Card Reader WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly.
or 4. This box also appears during normal system operation if the video cable becomes disconnected or damaged. 5. Turn Off your monitor and reconnect the video cable; then turn On both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.
3. 4. 5. 6. 7. Press and hold the Button 1 and Button 4 on the front panel simultaneously for 2 seconds. A gray screen appears. Carefully inspect the screen for abnormalities. Press the Button 4 on the front panel again. The color of the screen changes to red. Inspect the display for any abnormalities. Repeat steps 5 and 6 to inspect the display in gray, red, green, blue, black, white, and text screens. The test is complete when the white screen appears. To exit, press the Button 4 again.
Brightness Problems Picture too dim or too bright Reset the monitor to Factory Settings. Adjust brightness & contrast controls via OSD. Geometric Distortion Screen not centered correctly Reset the monitor to Factory Settings. Horizontal/Vertical Lines Screen has one or more lines Reset the monitor to Factory Settings. Perform monitor self-test feature check and determine if these lines are also in self-test mode. Check for bent or broken pins in the video cable connector.
Product Specific Problems Specific Symptoms Screen image is too small What You Experience Image is centered on screen, but does not fill entire viewing area Possible Solutions Check the Scaling Ratio setting in Image Setting OSD. Reset the monitor to Factory Settings. Cannot adjust the monitor with the buttons on the front panel OSD does not appear on the screen Turn Off the monitor, unplug the power cord, plug back, and then turn on the monitor. Check whether OSD is locked.
Dell™ Soundbar Problems Common Symptoms No Sound What You Experience No power to Soundbar - the power indicator is Off Possible Solutions Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the power indicator (Blue LED) on the front of the Soundbar is illuminated. Confirm that the power cable from the Soundbar is plugged into the adapter. No Sound Soundbar has power - power indicator is On Plug the audio line-in cable into the computer's audio out jack.
Troubleshooting the Card Reader CAUTION: Do not remove the device while reading or writing media. Doing so may cause loss of data or malfunction in the media. Problem Drive letter is not assigned. XP only) Cause (Windows ® Conflict with network drive letter. Solution A. Right-click My Computer on the desktop, and then click Manage.Under Computer Management, click Desk Management. B. In the list of drives in the right panel, right-click RemovableDevice and then click Change Drive Letter and Paths. C.
Back to Contents Page Appendix Dell™ U3014 Flat Panel Monitor User's Guide Safety Instructions FCC Notice (U.S. Only) and Other Regulatory Information Contacting Dell WARNING: Safety Instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Product Information Guide. FCC Notices (U.S.
Back to Contents Page Setting Up Your Monitor Dell™ U3014 Flat Panel Monitor If you have a Dell™ desktop or a Dell™ portable computer with internet access 1. Go to http://support.dell.com, enter your service tag, and download the latest driver for your graphics card. 2. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 2560 x 1600 again.
Back to Contents Page Setting Up Your Monitor Dell™ U3014 Flat Panel Monitor If you have a non Dell™ desktop, portable computer, or graphics card In Windows Vista ®, Windows ® 7 or Windows ® 8: 1. For Windows ® 8 only, select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Personalization. 3. Click Change Display Settings. 4. Click Advanced Settings. 5. Identify your graphics controller supplier from the description at the top of the window (e.g.