User Manual
Troub le shootin g │ 65
Intermittent
Problems
Monitor
malfunctions
on & off
• Ensure that the video cable connecting the
monitor to the computer is connected
properly and is secure.
• Reset the monitor to factory settings.
• Perform monitor self-test feature check to
determine if the intermittent problem occurs
in self-test mode.
Missing Color Picture
missing color
• Perform monitor self-test feature check.
• Ensure that the video cable connecting the
monitor to the computer is connected
properly and is secure.
• Check for bent or broken pins in the video
cable connector.
Wrong Color Picture color
not good
• Change the settings of the Preset Modes in
the Color menu OSD depending on the
application.
• Adjust R/G/B value under Custom Color in
Color menu OSD.
•Change the Input Color Format to PC RGB
or YPbPr in the Color menu OSD.
• Run the built-in diagnostics.
Image
retention from
a static image
left on the
monitor for a
long period of
time
Faint shadow
from the
static image
displayed
appears on
the screen
• Use the Power Management feature to turn
off the monitor at all times when not in use
(for more information, see Power
Management Modes).
• Alternatively, use a dynamically changing
screensaver.