Dell UltraSharp 32 Monitor User’s Guide Model No.
NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc.
Contents 1 About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . 5 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . 5 Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Identifying Parts and Controls . . . . . . . . . . . . . . . . . . 8 Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . 11 Plug and Play Capability . . . . . . . . . . . . .
5 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 WARNING: Safety Instructions . . . . . . . . . . . . . . . 56 FCC Notices (U.S. Only) and Other Regulatory Information . 56 Contact Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Setting Up Your Monitor . . . . . . . . . . . . . . . . . . . . .
About Your Monitor Package Contents Your monitor ships with the components shown below. Ensure that you have received all the components and Contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries. NOTE: To set up with any other stand, please refer to the respective stand setup guide for setup instructions.
De ll ™ UP 321 6Q U lt raS har P/N WJ3 P/N 4G 790. Rev. Sept A0M3 A00 9.00 Madeember 01 in Chin2015 a p M o nit or • Power cable (varies by countries) • HDMI (MHL) Cable • DisplayPort cable (MiniDP to DP) • USB 3.
Product Features The Dell UltraSharp 32 Monitor (Model # UP3216Q) has an active matrix, thinfilm transistor (TFT), liquid crystal display (LCD), and LED backlight. The monitor features include: • 80.1 cm (31.5-inch) active area display (Measured diagonally) 3840 x 2160 resolution, plus full-screen support for lower resolutions. • Tilt, swivel and vertical extension adjustment capabilities.
Identifying Parts and Controls Front View 1 2 Front view Front panel controls Label Description 1 Function buttons (For more information, see Operating the Monitor) 2 Power On/Off button (with LED indicator) Back View 1 2 5 6 3 4 Back view 8 About Your Monitor 7 Back view with monitor stand
Label Description 1 VESA mounting holes (100 mm x 100 mm - behind attached VESA Cover) 2 Regulatory label 3 Security lock slot 4 Barcode serial number label 5 6 Stand release button USB downstream port with battery charging 7 Cable management slot Use Wall mount monitor using VESAcompatible wall mount kit (100 mm x 100 mm). Lists the regulatory approvals. Secures monitor with security cable lock. Refer to this label if you need to contact Dell for technical support. Release stand from monitor.
Bottom View 8 1 8 2 3 456 7 Label Description Use 1 AC power connector To connect the monitor power cable. 2 HDMI (MHL) connector Connect your computer with HDMI (MHL) cable. 3 DisplayPort in Connect your computer with DP cable. connector 4 Mini DisplayPort in Connect your computer with Mini DP to DP connector cable. 5 Audio line-out port Connect speakers to playback audio coming through HDMI or DP audio channels. Only supports 2-channel audio. NOTE: The audio line-out port does not support headphones.
Monitor Specifications Flat panel Specifications Screen type Panel type Viewable image dimensions Diagonal Horizontal Vertical Pixel pitch Viewing angle Luminance output Contrast ratio Dynamic contrast ratio Faceplate coating Backlight Response Time Color depth Color gamut (Typical) Active matrix - TFT LCD In Plane Switching 80.1 cm (31.5-inches viewable image size) 697.9 mm (27.5 inches) 392.6 mm (15.5 inches) 0.
Preset Display Modes Display Mode 720 x 400 640 x 480 640 x 480 800 x 600 800 x 600 1024 x 768 1024 x 768 1152 x 864 1280 x 800 1280 x 1024 1280 x 1024 1600 x 1200 1920 x 1080 2048 x 1152 2560 x 1440 3840 x 2160 3840 x 2160 Horizontal Frequency (kHz) 31.5 31.5 37.5 37.9 46.9 48.4 60.0 67.5 49.3 64.0 80.0 75.0 67.5 71.6 88.8 65.68 133.313 Vertical Frequency (Hz) 70.0 60.0 75.0 60.0 75.0 60.0 75.0 75.0 60.0 60.0 75.0 60.0 60.0 60.0 60.0 30.0 60.0 Pixel Clock (MHz) 28.3 25.2 31.5 40.0 49.5 65.0 78.8 108.
Physical Characteristics Connector type HDMI(MHL) connector. DisplayPort connector. Mini DisplayPort connector. USB 3.0 update stream port connector. USB 3.0 down stream port connector x 4. (Port with lightning icon is for BC 1.2) Signal cable type HDMI 1.8 M cable. DisplayPort to Mini DisplayPort 1.8 M cable. USB 3.0 1.8 M cable.
Environmental Characteristics Temperature Operating Non-operating 0 °C to 35 °C Storage: -20 °C to 60 °C (-4 °F to 140 °F) Shipping: -20 °C to 60 °C (-4 °F to 140 °F) Humidity Operating Non-operating 10% to 80% (non-condensing) Storage: 5% to 90% (non-condensing) Shipping: 5% to 90% (non-condensing) Altitude Operating Non-operating Thermal dissipation 5,000 m (16,400 ft) max 12,191 m (40,000 ft) max 443.80 BTU/hour (maximum) 204.
The OSD will only function in the normal operation mode. When any button is pressed in Active-Off mode, the following message will be displayed: Dell UltraSharp UP3216Q There is no signal coming from your computer. Press any key on the keyboard or move the mouse to wake it up. If there is no display, press the monitor button now to select the correct input source on the On-Screen-Display menu. * Zero power consumption in OFF mode can only be achieved by disconnecting the power adapter from the monitor.
Pin Assignments 19-pin HDMI Connector Pin Number 1 2 3 4 5 6 7 8 9 10 19-pin Side of the monitor connector TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0TMDS CLOCK+ Pin Number 11 12 13 14 15 16 17 18 19 19-pin Side of the monitor connector TMDS CLOCK SHIELD TMDS CLOCKCEC NC DDC CLOCK (SCL) DDC DATA (SDA) GROUND +5 V POWER HOT PLUG DETECT DisplayPort Connector (DP in and DP out) Pin Number 1 2 3 4 5 6 7 8 9 10 20-pin Si
Mini DisplayPort Connector Pin Number 1 2 3 4 5 6 7 8 9 10 20-pin Side of the monitor connector GND Hot Plug Detect ML3(n) CONFIG1 ML3(p) CONFIG2 GND GND ML2(n) ML0(n) Pin Number 11 12 13 14 15 16 17 18 19 20 20-pin Side of the monitor connector ML2(p) ML0(p) GND GND ML1(n) AUX(p) ML1(p) AUX(n) Return +3.3 V DP_PWR Universal Serial Bus (USB) Interface This section gives you information about the USB ports that are available on the back and bottom of your monitor.
USB Upstream Connector Pin Number 1 2 3 4 5 6 7 8 9 Shell Signal Name VBUS DD+ GND StdB_SSTXStdB_SSTX+ GND_DRAIN StdB_SSRXStdB_SSRX+ Shield USB Downstream Connector Pin Number 1 2 3 4 5 6 7 8 9 Shell Signal Name VBUS DD+ GND StdA_SSRXStdA_SSRX+ GND_DRAIN StdA_SSTXStdA_SSTX+ Shield USB ports • 1 upstream - bottom • 4 downstream - 1 at back, 3 at bottom Power Charging Port - the one on the rear cover (Port with lightning icon); supports fast current charging capability if the device is BC 1.
Card Reader Specifications Overview • • • • The Flash Memory Card Reader is a USB storage device that allows users to read and write information from and into the memory card. The Flash Memory Card Reader is automatically recognized by Microsoft® Windows® 7 Service Pack (SP1) and Windows® 8/Windows® 8.1/ Windows® 10. Once installed and recognized, memory card (slot) appears drive letter. All standard file operations (copy, delete, drag-and-drop, etc.) can be performed with this drive.
Maximum Card Capacity Supported by the UP3216Q card reader Card type MS Pro HG MS Duo SD MMC Support Specification Memory Stick Pro-HG Support USB 3.0 speed Memory Stick Duo Specification SD Memory Card support USB 3.0 speed Multi Media Card System Specification Support Maximum Capacity by Spec. UP3216Q 32 GB Supported 32 GB Supported 1 TB Supported 32 GB Supported General Connection type Supported OS USB 3.
Maintenance Guidelines Cleaning Your Monitor WARNING: Read and follow the Safety Instructions before cleaning the monitor. WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor: • To clean your antistatic screen, lightly dampen a soft, clean cloth with water.
Setting Up the Monitor Attaching the Stand NOTE: The stand is detached from the monitor when it is shipped from the factory. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set up instructions. To attach the monitor stand: 1. Remove the cover and place the monitor on it. 2. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor. 3. Press the stand till it snaps into its place.
Connecting the black HDMI Cable HDMI Connecting the black DisplayPort (or miniDP) cable or DP Connecting the USB 3.0 cable After you have completed connecting the HDMI/DP/mini DP cable, follow the procedure below to connect the USB 3.0 cable to the computer and complete your monitor setup: 1. Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.0 port on your computer. (See Bottom View for details.) 2. Connect the USB 3.0 peripherals to the downstream USB 3.0 ports on the monitor.
USB CAUTION: The graphics are used for the purpose of illustration only. Appearance of the computer may vary. Organizing the Cables After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the cable management slot to organize all cables as shown above.
Attaching the Cable Cover 2 1 Removing the Stand NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a clean surface. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions. To remove the stand: 1. Place the monitor on a flat surface. 2. Press and hold the stand release button. 3. Lift the stand up and away from the monitor.
Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor panel on a soft cloth or cushion on stable flat table. 2. Remove the stand. 3. Use a screwdriver to remove the four screws securing the plastic cover. 4. Attach the mounting bracket from the wall mounting kit to the monitor. 5. Mount the monitor on the wall by following the instructions that came with the wall mounting kit.
Operating the Monitor Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change.
3 Use the Input Source button to select between different video signals that may be connected to your monitor. • DisplayPort input • Mini DisplayPort input • HDMI(MHL) input Displays the source selection bar. Press and buttons to move between the setting options and press to select the input source you want. 4 Use the Menu button to launch the on-screen display (OSD) and select the OSD Menu. See Accessing the Menu System.
Front Panel Button Use the buttons on the front of the monitor to adjust the image settings. Front Panel Button 1 Up 2 Down 3 OK 4 Back Description Use the Up button to adjust (increase ranges) items in the OSD menu. Use the Down button to adjust (decrease ranges) items in the OSD menu. Use the OK button to confirm your selection. Use the Back button to go back to the previous menu.
Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear. 1. Press the Menu button to launch the OSD menu and display the main menu.
Icon Menu and Submenus Description Energy Use This meter shows the energy level being consumed by the monitor in real time. Brightness/ Contrast Use this menu to activate Brightness/Contrast adjustment. Dell UltraSharp UP3216Q Energy Use Brightness/Contrast Input Source Color Display PIP/PBP 75% 75% Energy Menu Personalize Others Resolution : 1920x1080, 60Hz Brightness Maximum : 3840x2160, 60Hz Brightness adjusts the luminance of the backlight.
Input Source Use the Input Source menu to select between different video signals that may be connected to your monitor. Dell UltraSharp UP3216Q Energy Use Brightness/Contrast Auto Select Input Source DP Color mDP Display HDMI (MHL) PIP/PBP Energy Menu Personalize Others Maximum : 3840x2160, 60Hz Resolution : 1920x1080, 60Hz Auto Select DP Use to select Auto Select, the monitor scans for available input sources. Select DisplayPort input when you are using the DisplayPort (DP) connector.
Input Color Format Allows you to set the video input mode to: • RGB: Select this option if your monitor is connected to a computer or DVD player using the HDMI or DP/Mini DP cable. • YPbPr: Select this option if your DVD player supports only YPbPr output. Gamma Allows you to set the Gamma to PC or MAC. Preset Modes Allows you to choose from a list of preset color modes.
• • • • • • • Standard: Loads the monitor’s default color settings. This is the default preset mode. Multimedia: Loads color settings ideal for multimedia applications. Applies to HDMI input with CEA timing (YUV color domain) only. Movie: Loads color settings ideal for movies. Applies to HDMI input with CEA timing (YUV color domain) only. Game: Loads color settings ideal for most gaming applications. Paper: Loads brightness and sharpness settings ideal for viewing text.
–– CAL1/CAL2: User calibrated preset mode using Dell Ultrasharp Color Calibration Software or other Dell approved software. Dell Ultrasharp Color Calibration Software works with the X-rite colorimeter i1Display Pro. The i1Display Pro can be purchased from the Dell Electronics, Software and Accessories website. NOTE: Accuracy of sRGB, Adobe RGB, DCI-P3, REC709, CAL1 and CAL2 are optimized for RGB input color format. For optimal color accuracy of sRGB and Adobe RGB, turn Uniformity Compensation to Off.
Zonal Color Space Allows you to display different color spaces on the left and right half of the screen. When Zonal Color Space is On, the right half retains the current selected color space. You can select the color space of the left half with options on the list. • • • • • • Off: Disables zonal color space feature. Adobe RGB: This mode is compatible with Adobe RGB (99.5% coverage). sRGB: Emulates 100% sRGB. DCI-P3: This mode reproduces 87% of DCI-P3 digital cinema color standard.
Display Use the Display Settings to adjust image. Dell UltraSharp UP3216Q Energy Use Brightness/Contrast Aspect Ratio Wide 16:9 Input Source Sharpness 50 Color Dynamic Contrast Display Response Time Normal PIP/PBP Uniformity Compensation Calibrated Energy HDMI 2.0 Disable Menu Display Info Personalize Reset Display Others Maximum : 3840x2160, 60Hz Resolution : 1920x1080, 60Hz Aspect Ratio Adjust the image ratio to Wide 16:9, Auto Resize, 4:3, or 1:1.
Reset Display Select this option to restore default display settings. PIP/PBP This function brings up a window displaying image from another input source. Thus you can watch two images from different sources at the same time. During DC/AC power cycle, the PIP/PBP setting will only be disabled if there is no “main source” signal.
Energy Dell UltraSharp UP3216Q Energy Use Brightness/Contrast Power Button LED On During Active Input Source USB Off During Active Color Monitor Sleep Enable Display Reset Energy PIP/PBP Energy Menu Personalize Others Maximum : 3840x2160, 60Hz Resolution : 1920x1080, 60Hz Power Button LED Allows you to set the power LED indicator On or Off. USB Allows you to enable or disable USB function during monitor standby mode.
Rotation Rotates the OSD by 90 degrees counter clockwise. You can adjust the menu according to your display rotation. Transparency This function is used to change the OSD background from opaque to transparent. Timer Sets the length of time the OSD will remain active after the last time you pressed a button. Use the and buttons to adjust the slider in 1 second increments, from 5 to 60 seconds. Lock Controls user access to adjustments. When Lock is selected, no user adjustments are allowed.
Other Select this option to adjust the OSD settings, such as the DDC/CI, LCD Conditioning, and so on. Dell UltraSharp UP3216Q Energy Use Brightness/Contrast Button Sound Off Input Source DDC/CI Enable Color LCD Conditioning Disable Display Reset Other PIP/PBP Factory Reset Energy Menu Personalize Others Maximum : 3840x2160, 60Hz Resolution : 1920x1080, 60Hz Button Sound The monitor beeps every time a new option is selected in the menu. This button enables or disables the sound.
LCD Conditioning Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. You can enable this feature by selecting Enable. Dell UltraSharp UP3216Q Energy Use Brightness/Contrast Input Source Color Display LCD Conditioning Enable Disable PIP/PBP Energy Menu Personalize Others Resolution : 1920x1080, 60Hz Maximum : 3840x2160, 60Hz Reset Other Select this option to restore default other settings, such as DDC/CI.
OSD Warning Messages When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), the manual brightness adjustment is disabled. Dell UltraSharp UP3216Q To allow manual adjustment of brightness, the Dynamic Contrast will be switched off. Do you want to continue? No Yes When the monitor does not support a particular resolution mode you will see the following message: Dell UltraSharp UP3216Q The current input timing is not supported by the monitor display.
Activate the computer and wake up the monitor to gain access to the OSD. If you press any button other than the power button, one of the following messages will appear depending on the selected input: Dell UltraSharp UP3216Q There is no signal coming from your computer. Press any key on the keyboard or move the mouse to wake it up. If there is no display, press the monitor button now to select the correct input source on the On-Screen-Display menu.
Using the Tilt, Swivel, and Vertical Extension NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions. 4° typical (maximum 5.5°) 30° 90 mm 30° 21° typical (maximum 22°) NOTE: The stand is detached when the monitor is shipped from the factory.
Troubleshooting CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. 2. 3. Turn Off both your computer and the monitor. Unplug the video cable from the back of the computer.
Dell UltraSharp UP3216Q No mDP Cable The display will go into Power Save Mode in 5 minutes. www.dell.com/support/monitors 4. 5. This box also appears during normal system operation, if the video cable becomes disconnected or damaged. Turn Off your monitor and reconnect the video cable; then turn On both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.
To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode. 3. Press and hold the Button 1 and Button 4 on the front panel simultaneously for 2 seconds. A gray screen appears. 4. Carefully inspect the screen for abnormalities. 5. Press the Button 4 on the front panel again. The color of the screen changes to red. 6.
Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common Symptoms What You Experience No Video/Power LED Off No picture • Ensure that the video cable connecting the monitor and the computer is properly connected and secure. • Verify that the power outlet is functioning properly using any other electrical equipment. • Ensure that the power button is depressed fully.
Missing Pixels LCD screen has • Cycle power On-Off. spots • Pixel that is permanently Off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http:// www.dell.com/support/monitors. Stuck-on Pixels LCD screen has • Cycle power On-Off. bright spots • Pixel that is permanently Off is a natural defect that can occur in LCD technology.
Missing Color Picture missing color • Perform monitor self-test feature check. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector. Wrong Color Picture color not good • Try different color Preset Modes in Color Settings OSD. • Change the Input Color Format to RGB or YPbPr in the Color Settings OSD. • Run the built-in diagnostics.
Product Specific Problems Specific Symptoms What You Experience Screen image is too small Image is • Check the Aspect Ratio setting in centered on Display Settings OSD screen, but does • Reset the monitor to Factory not fill entire Settings. viewing area Possible Solutions Cannot adjust OSD does not the monitor with appear on the the buttons on screen the front panel • Turn Off the monitor, unplug the power cord, plug back, and then turn On the monitor.
No image when using DP connection to the PC Black screen • Verify which DP standard (DP 1.1a or DP 1.2) is your Graphics Card certified to. Download and install the latest graphics card driver. • Some DP1.1a graphics card cannot support DP 1.2 monitors. Go to OSD menu, under Input Source selection, press and hold DP select √ key for 8 sec to change the monitor setting from DP1.2 to DP1.1a.
Troubleshooting the Card Reader CAUTION: Do not remove the device while reading or writing media. Doing so may cause loss of data or malfunction in the media. Problem Drive letter is not assigned. (Windows® XP only) Cause Conflict with network drive letter. Solution • – Right-click the My Computer icon on the desktop. –– Click on Manage. –– In the Computer Management window that appears select Disk Management.
The media has been ejected during writing or erasing. Displays the error • Reinsert the media and write or message, “Error erase again. copying file or • Format the media for writing or folder.” erasing the same folder or file Displays the error name. message, “Cannot write folder (folder name) or file (file name),” during writing, or, “Cannot remove folder (folder name) or file (file name),”. While erasing, you cannot write or erase in the same folder or file name.
Appendix WARNING: Safety Instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Safety, Environmental, and Regulatory Information (SERI). FCC Notices (U.S. Only) and Other Regulatory Information For FCC notices and other regulatory information, see the regulatory compliance website located at: http://www.dell.
Setting Up Your Monitor Setting Display Resolution to 3840 x 2160 (maximum) For best performance, set the display resolution to 3840 x 2160 pixels by performing the following steps: In Windows 7, Windows 8, Windows 8.1 and Windows 10 1. For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Screen Resolution. 3. Click the Dropdown list of the Screen Resolution and select 3840 x 2160. 4. Click OK.
