Users Guide

Insufficient Free Physical Memory to Load the BIOS Image
BIOS updates require enough free physical memory to load the entire BIOS image into the physical
memory. If there is insufficient free physical memory available on the system to load the BIOS image, the
DUP for the BIOS may fail. To resolve, the BIOS can be updated using UEFI-based update utility or
Lifecycle Controller Platform Update option, run the DUP after adding more memory or immediately after
a reboot.
Kernel Panic While Running Storage Controller Firmware Update Packages
Linux systems running one or more applications that interact with SCSI devices in certain ways are known
to cause a kernel panic situation.
To resolve this, stop the Dell OpenManage Server Administrator and Dell OpenManage Server
Administrator Storage Management Service before running the storage controller firmware DUPs.
Loss of Functionality While Renaming Linux DUPs
Linux DUPs can be executed even if they are renamed, but some functionality is lost. Renamed Linux
DUPs with extensions that are in the Linux MIME (Multimedia Internet Message Extensions) database
could fail to execute from various XWindows desktops, for example GNOME. In this case the desktop
issues a file open error message indicating that the DUP cannot be opened. This occurs if a DUP with an
uppercase .BIN extension is renamed to a lowercase .bin extension. The .bin extension has an entry in
the Linux MIME database which leads to the file open error.
Yum Repository Management Software Caches Incorrect Repository
Metadata
To resolve this
Run the yum clean all command to remove old metadata and retry updating the firmware.
DUPs Fail on 64-bit Red Hat Enterprise Linux Operating System
If DUPs fail to run on a 64-bit Red Hat Enterprise Linux operating system, manually install the following
RPMs:
compat-libstdc++-33.i686
libstdc++-4.4.4-5.el6.i686
libxml2.i686
NOTE: The RPMs are available on the Red Hat Enterprise Linux 6.3 x64 media.
DUP Update of Firmware Might Fail While Running in the UEFI Mode
When Red Hat Enterprise Linux 6 or SLES 11 is installed and booted in a UEFI environment, flashing
firmware using DUP might fail after DUP reboots the system.
DUP relies on a warm reset to enable firmware flashing. In the UEFI mode, the kernel by default performs
a cold reset.
30