Owner's Manual

26 Using Dell Update Packages
Typical Usage Scenarios
Scenario One — Firmware Update During a Hardware Upgrade
As the systems administrator, you are responsible for your company's
Dell system, which runs the electronic mail services for 42 employees.
You have scheduled a weekend hardware upgrade for the mail server to add
additional SAS drives. You plan to use the enhanced Storage Management
Service, RAID systems management software to stripe the new disk drives.
The enhanced Storage Management Service is a part of the Server
Administrator, which you have been using to manage your system's day-to-day
functions. The readme.txt file that came with the installation instructions for
your new disk drives requires that the PERC 6/E storage controller's firmware
is of the latest version in order to configure the new disk drives. Consequently,
you must upgrade the PERC 6/E firmware as part of your weekend
hardware update.
To accomplish this update, you perform the following general steps:
1
Log on to your account on support.dell.com from your office desktop or
portable system.
Because you have an account on
support.dell.com , the Dell hardware
service tag of your server is automatically displayed.
2 Select Drivers and Downloads .
3 Select your model, product family, and product line.
4 Locate PERC 6/E , which matches the controller type for your system.
5 Click the firmware name and then click the filename for the
Update Package for Microsoft Windows in the File Formats section.
6 Click Download Now to download the Update Package to your hard drive.
7 After the Update Package has finished downloading to your system, copy
the file to your system's
C:\temp directory.
8 Verify the digital signature for the Update Package.
You arrive on Saturday to begin the upgrade process.
9 Notify the users on your system and shut down the electronic mail services.