Owner's Manual

38 Troubleshooting
Your system does not
have the minimum
operating system
version or service pack
required for this
Update Package.
The DUP you selected cannot be installed
because the minimum operating system
version or service pack requirements were not
met. Install the appropriate version, and try
the update again. Or, use an alternate update
method on support.dell.com.
Your system exceeds the
maximum operating
system version
supported by this
Update Package.
The DUP you selected cannot be installed
because your system exceeded the maximum
operating system version supported by the
DUP. Install the appropriate version or select
another DUP, and try the update again.
This Update Package is
not compatible with any
of the devices detected
in your system.
Select a compatible DUP for the device(s)
you want to update, and try again.
The prerequisite
software version for
this update was not
found: Software
application name:
<name> Current version:
<version> Required
version: <version>
The DUP you selected cannot be installed
because a prerequisite requirement was not
met. Install the appropriate prerequisite
software version, and try the update again.
The software to be
updated was not found.
Install the following
software, and then
retry the update.
Software name: <name>
Required version:
<version>
Your system does not contain the software
that matches the DUP.
Table 4-1. Update Packages: Message Information (continued)
Message Description/Solution