User's Manual

50 Troubleshooting
Kernel panic while running storage controller firmware
update packages
Linux systems running one or more applications that interact with
SCSI devices in certain ways are known to cause a kernel panic situation.
Therefore, it is recommended that you stop Dell OpenManage™ Server
Administrator and Dell OpenManage Server Administrator Storage
Management Service before running storage controller firmware DUPs.
Loss of functionality while renaming Linux DUPs
Linux DUPs can be executed even if they are renamed, but some
functionality is lost. Renamed Linux DUPs with extensions that are in the
Linux MIME (Multimedia Internet Message Extensions) database could fail
to execute from various X
-Windows desktops, for example GNOME. In this
case the desktop issues a file open error message indicating that the DUP
cannot be opened. This occurs if a DUP with an uppercase
".BIN" extension is
renamed to one having a lowercase
".bin" extension. The ".bin" extension has
an entry in the Linux MIME database which leads to the file open error.
NOTE: The readme.txt file, which is available on the Dell Support website at
support.dell.com, provides the latest information regarding known issues.
Messages
Table 5-1 provides descriptions and solutions to messages that you may
receive when running DUPs.
Table 5-1. Update Packages Message Information
Message Description/Solution
This Update Package is not
compatible with your system
Your system: <Model NameN>
System(s) supported by this
package: <Model NameN>
Select a compatible DUP, and try the
update again.
This Update Package cannot be
executed under the current
operating system.
DUPs support Linux operating systems
and kernels supported by the
--
rebuild
option as explained in
"Rebuilding Packages."