Owner's Manual

58 Windows Troubleshooting and FAQs
Frequently Asked Questions
Question: Must I reboot my system after applying every
Dell™ Update Package (DUP)?
Answer: DUPs that are running in the interactive mode determine if it is
necessary to reboot your system. If so, you are prompted to reboot. In the
silent unattended mode, the exit code is set to 2, which indicates that
a system restart is required.
Question: Which operating systems are supported by DUPs?
Answer: For a complete list of supported systems and operating systems,
see the Dell Systems Software Support Matrix available on the Dell Support
website at support.dell.com/manuals. The Dell Systems Software Support
Matrix has information about the various Dell systems, the operating systems
supported by these systems, and the Dell OpenManage™ components that
can be installed on these systems.
Question: How do I perform updates if my operating system is not
supported by DUPs?
Answer: For those operating systems that are not currently supported, you can
perform updates by using the existing update formats from the Dell Support
website at support.dell.com.
Question: I cannot locate a DUP on support.dell.com for my device.
Where is it?
Answer: Ensure that you have provided all the required information for
downloading DUPs, such as product category, product line, product model,
download category, and operating system.
This Update Package is not
installed. Software
application name: <name>
Package version: <version>
Would you like to install?
In interactive mode, if a fresh install is
applicable, you are presented with a
choice to install or not. The package
version is also displayed.
Table 7-1. Update Packages Message Information
(continued)
Message Description/Solution