Owner's Manual

Linux Troubleshooting 41
6
Linux Troubleshooting
Known Issues
The issues listed below are known issues and corrective actions for Dell
Update Packages (DUPs) for Linux operating systems. Also see the
corresponding Readme for Linux at support.dell.com/manuals.
Diagnostic Tasks Will Not Run While a DUP Reboot is Pending
It is recommended that you complete any pending updates with a reboot
prior to running diagnostic tasks.
Abnormal Termination of a DUP
When a DUP stop abruptly due to a power outage or abnormal termination,
perform the following steps:
1
Remove the lock file.
2 Type the following command: rm -f /var/lock/.spsetup
3
Run the DUP again to reapply the update.
Error While Loading Shared Libraries
Install the compatibility libraries from your Linux distribution if the
following error is displayed: Error while loading shared
libraries: libstdc++.so.5: Cannot open shared object
file: No such file or directory. To install the compatibility
libraries, use the following command: RPM -ih compat-libstdc++-
33-3.2.3-47.3.i386.rpm
Insufficient Free Physical Memory to Load the BIOS Image
BIOS updates require enough free physical memory to load the entire BIOS
image into the physical memory. If there is insufficient free physical memory
available on the system to load the BIOS image, the DUP for BIOS may fail.
In this instance, the BIOS can be updated using the diskette method, by
running the DUP after adding more memory, or by running the DUP
immediately after a reboot.