Owner's Manual

file:///T|/htdocs/SOFTWARE/smdup/dup65/EN/readme/lin/lin_read.txt[10/23/2012 10:39:00 AM]
* If you run DUPs or Inventory Collector on VMware ESX 4.1, the
partitions exposed as USB devices are not visible due to the USB
arbitration service of VMware ESX 4.1 and timeout occurs. The
timeout occurs in the following instances:
• When you start “DSM SA Shared Service” on the VMware ESX 4.1 managed
node, it runs Inventory Collector. To work around this issue,
uninstall Server Administrator or wait until the Inventory Collector
completes
execution before attempting to stop the “DSM SA Shared Service”.
• When you manually try to run DUPs or the Inventory Collector on the
VMware ESX 4.1 managed node while USB arbitration service is running.
To fix the issue, stop the USB arbitration service and run the DUPs
or the Inventory Collector.
To stop the USB arbitration service:
1. Use the “ps aux|grep” usb to check if the USB arbitration
service is running.
2. Use the “chkconfig usbarbitrator off” command to prevent the USB
arbitration service from starting during boot.
3. After you stop the usbarbitrator, reboot the server to allow the
DUPs and/or the Inventory collector to run.
Note: If you require the usbarbitrator, enable it manually. To enable
the usbarbitrator, run the command - chkconfig usbarbitrator on.
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BIOS
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* A BIOS update requires enough free physical memory to load the
entire BIOS image into physical memory. If there is insufficient
free physical memory available on the system to load the BIOS image,
the Dell Update Package for BIOS may fail. In this instance,
you may attempt running the Dell Update Package immediately after
reboot or after adding more memory. If this does not resolve the
issue, update the BIOS using the diskette method.
* If the above memory limitation occurs on VMWare ESX Server, the
problem is because the console operating system available memory is
only 272 MB by default. Increase the console operating system memory
to 800 MB temporarily and perform the firmware update. During ESX
Server boot up, perform the following steps to increase the
available memory:
1. While booting, press "e" on the VMware ESX line (Grub option
display screen).
2. Press "e" again on the 'uppermem=' line and edit uppermem=819200.
3. Press "Enter".
4. Press "e" on the kernel line (below the uppermem line).
Edit the kernel line with mem=800M and press “Enter”.
5. Press "b" to boot with these options.
6. Perform the firmware update.