Owner's Manual
Table Of Contents
- User’s Guide
- Getting Started With Dell Update Packages
- Using Dell Update Packages
- Performing BIOS and Firmware Updates Using Dell Linux Online Repository
- Update and Rollback in Unified Server Configurator - Lifecycle Controller Enabled
- Command Line Interface Reference
- Linux Troubleshooting
- Known Issues
- Diagnostic Tasks Will Not Run While a DUP Reboot is Pending
- Abnormal Termination of a DUP
- Error While Loading Shared Libraries
- Insufficient Free Physical Memory to Load the BIOS Image
- Kernel Panic While Running Storage Controller Firmware Update Packages
- Loss of Functionality While Renaming Linux DUPs
- Yum and Up2date Repository Management Software Caches Incorrect Repository Metadata
- Use Dell Linux Repository with yum and Red Hat Enterprise Linux Version 4
- DUPs Fail on 64-bit Red Hat Enterprise Linux Operating System
- DUP Update of Firmware Might Fail While Running in the UEFI Mode
- Messages
- DUP Message Logs
- Known Issues
- Windows Troubleshooting and FAQs
- Index

Linux Troubleshooting 43
DUPs Fail on 64-bit Red Hat Enterprise Linux Operating System
If DUPs fail to run on a 64-bit Red Hat Enterprise Linux operating system,
manually install the following RPMs:
• compat-libstdc++-33.i686
• libstdc++-4.4.4-5.el6.i686
•libxml2.i686
NOTE: The RPMs are available on the RHEL 6 x64 media.
DUP Update of Firmware Might Fail While Running in the UEFI Mode
When RHEL6 or SLES11 is installed and booted in a UEFI environment,
flashing firmware via DUP might fail after DUP reboots the system.
DUP relies on a warm reset to enable firmware flashing. In the UEFI mode,
the kernel by default performs a cold reset. A fix for this issue will be available
in a future update of the operating system.
Boot the system with the reboot=k kernel command line option to enable the
firmware flashing procedure to complete successfully. You could add this to
/etc/grub.conf to be persistent across reboots.
NOTE: Using the "reboot=w" option as documented in the Linux Kernel
Documentation might cause a Kernel Panic to occur on RHEL6 while the system
shuts down.