Owner's Manual
Table Of Contents
- User’s Guide
- Getting Started With Dell Update Packages
- Using Dell Update Packages
- Performing BIOS and Firmware Updates Using Dell Linux Online Repository
- Update and Rollback in Unified Server Configurator - Lifecycle Controller Enabled
- Command Line Interface Reference
- Linux Troubleshooting
- Known Issues
- Diagnostic Tasks Will Not Run While a DUP Reboot is Pending
- Abnormal Termination of a DUP
- Error While Loading Shared Libraries
- Insufficient Free Physical Memory to Load the BIOS Image
- Kernel Panic While Running Storage Controller Firmware Update Packages
- Loss of Functionality While Renaming Linux DUPs
- Yum and Up2date Repository Management Software Caches Incorrect Repository Metadata
- Use Dell Linux Repository with yum and Red Hat Enterprise Linux Version 4
- DUPs Fail on 64-bit Red Hat Enterprise Linux Operating System
- DUP Update of Firmware Might Fail While Running in the UEFI Mode
- Messages
- DUP Message Logs
- Known Issues
- Windows Troubleshooting and FAQs
- Index

60 Windows Troubleshooting and FAQs
The version of this Update
Package is older than the
currently installed version.
Software application name:
<name> Package version:
<version> Installed version:
<version>
The DUP you selected cannot be
installed because a newer version of the
software already exists on the system. To
install the older version:
(Using the Interactive mode) Click Yes
when prompted to continue with the
installation.
(Using the CLI) Specify the /f option.
The version of this Update
Package is the same as the
currently installed version.
Software application name:
<name> Package version:
<version> Installed version:
<version>
The DUP you selected cannot be
installed because the same version of
the software already exists on the
system.
(Using the Interactive mode) Click Yes
when prompted to continue with the
installation.
This package is not compatible
with the version of Server
Agent on your system. You must
upgrade to Server
Administrator before running
this package.
Use an alternative update method from
support.dell.com.
Administrator privileges are
required to perform this
update.
Log in with Administrator privileges,
and try the update again.
You must reboot the system for
the update to take effect.
If you shut down or power off the
system after performing an update, you
will lose the update.
An Update Package is already
running. Wait until it is
complete before proceeding
with another update.
You can run only one DUP at a time.
Table 7-1. Update Packages Message Information
(continued)
Message Description/Solution