Owner's Manual

 On some servers running Windows 2000 Server, the digital signature information of signed Dell
Update Packages displays the message "The certificate is not valid for requested usage."
Root Cause:
The message is caused by an out-of-date root certificate on the server.
Solution:
To update the root certificate:
1) Enable Windows Update.
2) Go to "www.update.microsoft.com".
3) Select "Custom" to perform a scan of the machine for updates. After the scan completes, it will
list all available updates.
4) Select the "Software, Optional" category.
5) Look for "Root Certificates Update", and select it. The root certificates will be updated.
6) After the root certificates are updated, check the digital signature information of the Dell Update
Packages again. The information should now indicate that the digital signature is valid.
See the following Website for reference:
"http://msdn.microsoft.com/library/default.asp?url=/library/en-
us/dnsecure/html/rootcertprog.asp"
 If you encounter the message, "This Update Package is not compatible with any of the devices
detected on your system", for a supported device, ensure that you have the latest Dell drivers for
the system from the Dell Support website at "www.support.dell.com."
 If you are using Windows BitLocker on Windows Server 2008, wait for BitLocker to finish
encrypting the drive before executing Dell Update Packages.
 The DUP update process involves several resets to the USB bus which cause all USB devices to be
enumerated again by the Operating System. If you insert the USB device for the first time and if
you are prompted with the “Scan and Fix” process, select it to avoid multiple “Scan and Fix”
messages each time the USB bus reset happens.
 Dell Update Packages do not require new refreshes of existing DUPs to be reinstalled since the
firmware or driver payload does not change when the DUP is refreshed. A new DUP is available if
changes have been made to the firmware or driver payload.
 If you login to a system running on Microsoft Windows Small Business Server 2008 operating system,
by default you are logged in as a regular user even though you may have Administrator privileges.
This is due to an in-built feature called User Account Control (UAC) that automatically reduces the
potential of security breaches. Before you run DUPs on the system, elevate the privileges for
administrators using Windows security options in Group Policy Editor. For more information, see
the DUPs User Guide.
Note: Ensure that a drive is available for DUPs to mount a partition to complete an update successfully.
Power Supply Unit (PSU) Dell Update Packages (DUPs)
After a Successful Power Supply firmware update, the system turns off, for up to 5 to 10 minutes, and
reboots automatically. If you perform a cold boot (AC Power cycle) during the firmware update, the
system does not boot.