Dell Update Packages Version 7.
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2012 Dell Inc.
Contents Notes, Cautions, and Warnings...................................................................................................2 1 Getting Started.............................................................................................................................7 What’s New in This Release.....................................................................................................................................7 Before You Begin....................................................
Stand-alone Systems and Firewalls.................................................................................................................16 Confirming the Update............................................................................................................................................16 3 Performing BIOS And Firmware Updates Using Dell Linux Online Repository...............19 Setting Up/Bootstrapping the Repository....................................................................
Inventory Failure on Microsoft Windows Operating System...........................................................................41 Messages...............................................................................................................................................................41 DUP Message Logs.................................................................................................................................................43 Message Location.............................
Getting Started 1 A Dell Update Package (DUP) is a self-contained executable in a standard package format that updates a single software element on the system. DUPs are available for the following software components: • System BIOS • System firmware, also known as the Embedded Systems Management (ESM) firmware • Network firmware and drivers • Remote Access Controller (RAC) firmware • RAID controller firmware and device drivers • SWRAID 3.
• You have Administrator privileges. Downloading DUPs You can download DUPs from support.dell.com . NOTE: DUPs are also available in the repository folder in the Dell OpenManage Server Update Utility DVD, along with the Catalog.xml (that contains information about both Windows and Linux DUPs) and DellSoftwareBundleReport.html files. To download DUPs from support.dell.com: 1. Log on to support.dell.com and select Support for Enterprise IT. 2. Select Drivers and Downloads. 3.
Supported Operating Systems For Windows • Microsoft Windows Server 2012 Standard, Enterprise, Datacenter and Foundation x64 Editions • Microsoft Windows Server 2008 SP2 Standard, Enterprise, and Datacenter x86 Editions • Microsoft Windows Server 2008 SP2 Standard, Enterprise, and Datacenter x64 Editions • Microsoft Windows Server 2008 R2 Standard, Enterprise, and Datacenter x64 Editions with SP1 • Microsoft Windows Server 2008 R2 SP1 HPC Edition • Microsoft Windows Server 2008 R2 Standard, Enterp
Linux Prerequisites and Features This section lists all the prerequisites and features for Linux Operating System. Dell-Qualified and Dell-Enabled Packages Before installing DUPs, read the information provided online and in the download package. Ensure that the updates you selected are both necessary and appropriate for the system. You may also need to complete some or all of the following steps: • Add executable privileges to the package filename. Type the following command: chmod +x packagename.
4. For more information, see the Dell OpenManage Legacy Compatibility Guide, the Dell Systems Software Support Matrix, and Other Documents You May Need. 5. Create a directory structure for performing the updates. 6. Determine a methodology for performing the updates. The first method is called as Single update method. In this method, Run the DUP from the command line in interactive mode to perform the update. The other method is called as Script method.
Other Documents You May Need To access other documents go to dell.com/support/manuals and select the product or use the direct link on the Dell Systems Management Tools and Documentation DVD. Dell OpenManage Legacy Compatibility Guide • NOTE: You do not need to install Dell OpenManage Server Administrator on the system to run DUPs.
Using Dell Update Packages 2 Dell provides a number of aids to help you determine whether or not the system requires an update. You can download DUP from dell.com/support/manuals. For more information, see Downloading DUPs . NOTE: DUPs currently does not support every device type. DUPs will be available on additional devices in future releases. Updating Packages Component and System Compatibility You can run the DUP and read the summary information.
Verifying the Digital Signature A digital signature is used to authenticate the identity of the signer of an Update Package and to certify that the original content is unchanged. Digital signature of DUPs gives you a more reliable and trustful method of authentication. Verifying the digital signature ensures that the original Update Package was received correctly and that the content has not been modified since it was signed. NOTE: This is applicable for both Windows and Linux Environment.
Verifying the Digital Signature on Windows To verify the Update Package’s digital signature, perform the following steps: 1. Start Windows Explorer and locate the Update Package whose digital signature you want to verify. 2. Right-click the filename. 3. Click Properties in the pop-up menu. 4. In the Properties window, click the Digital Signatures tab. If this tab is not displayed, the Update Package is not signed. NOTE: If this tab is not displayed, the Update Package is not signed. 5.
You have the option of choosing to defer the reboot until another time as long as you do not turn off the system. This feature is primarily intended to allow you to apply any number of updates together and perform the system reboot after the last update has been applied. If this process is interrupted, for example, through a power interruption, you must repeat the updates.
If you want to revert to a previous (older) version of the software after updating to a newer version, you must download the appropriate DUP from dell.com/support/manuals and install it. 1. For Linux: To install the previous version from a script, use -q (unattended) mode. In addition, you must use the CLI f option, which forces the downgrade. NOTE: If the system loses power during the update process, you must perform the updates again.
Performing BIOS And Firmware Updates Using Dell Linux Online Repository 3 You can update the system to the latest version or to a specific version of the BIOS and firmware available in the Dell Linux online repository. The updates are available in the RPM Package Manager (RPM) format. RPM is a standard package format for software updates specific to Linux operating systems.
Installing Firmware Tools Depending on the repository management software you are using, run one of the following commands to install firmware-tools: 1. For yum: yum install dell_ft_install 2. For rug: rug install dell_ft_install 3.
3. To update BIOS and firmware on the system to the versions available in the repository: a) Select the required devices to be updated and click Update Firmware. The Update Firmware dialog box is displayed. b) Continue to update page....To view the list of selected devices and their versions click Show Details. c) Click . d) Click Update Now to start performing the updates. Once the devices are updated, the execution success message is displayed for each device. 4.
Update and Rollback in Lifecycle Controller Enabled Server 4 Dell Lifecycle Controller Enabled Server is an embedded configuration utility that enables systems and storage management tasks from an embedded environment throughout the system’s life cycle. Residing on an embedded flash memory card, Lifecycle Controller is similar to a BIOS utility in that it can be started during the boot sequence and can function independently of an installed operating system.
NOTE: Rollback is not supported in the operating system environment. To enable rollback, ensure that you boot into Lifecycle Controller.
Command Line Interface Reference 5 You can display information about CLI options by typing the DUP name and either -h or --help at a command line prompt. The console displays all of the command line options and provides help for each choice. Linux CLI Options For a list of the CLI options for Linux, a description of each option, and the command syntax see the following table. Table 2.
CLI Option CLI Task Description Command Syntax Reboot the system, if required, after performing the update. The reboot does not occur: . /packagename .bin -r ‑q Run command in non-interactive mode -r Reboot option • • If the DUP fails or is not applicable to the target system. If the DUP does not require the target system to be rebooted. NOTE: The -q option is required with this option.
Table 3. Windows CLI Options: Usage CLI Option CLI Task Description Command Syntax /? or /h Help option Displays command line options and help information. packagename.exe /? packagename.exe /h /c Determines if the update can be applied to the target system. The /s option is required with this option. Options /f, /e, and /r are not valid with this option. When you click Install in the graphical user interface (GUI) mode, the same checking process is performed. packagename .exe /s /c /l=c:\pkg.
CLI Option CLI Task Description • Command Syntax If the DUP does not require a reboot The /s option is required with this option. Options /e and /c are not valid with this option. /s Silent option Executes the update silently without user intervention. When /s is not specified, the DUP is launched in GUI (interactive) mode. The /s option is required when using the /e, /f, /c, /l, and /u options. packagename .exe /s /l=c:\pkg.log NOTE: Using the /s option causes all output to be written to log files.
Value Message Name Display Name Description 5 QUAL_HARD_ERROR Qualification error The DUP is not applicable to the system. Some possible explanations are: • • • The operating system is not supported by the DUP. The system is not supported by the DUP. The DUP is not compatible with the devices found in your system. A QUAL_HARD_ERROR cannot be suppressed by using the /f switch. 6 REBOOTING_SYSTEM Rebooting system The system is being rebooted.
Linux Troubleshooting 6 This section describes possible troubleshooting steps related to Linux Operating System. Known Issues The issues listed below are known issues and corrective actions for Dell Update Packages (DUPs) for Linux operating systems. Also see the corresponding Readme for Linux at dell.com/support/manuals. NOTE: The readme.txt file, which is available at dell.com/support/manuals, provides the latest information regarding known issues.
Kernel Panic While Running Storage Controller Firmware Update Packages Linux systems running one or more applications that interact with SCSI devices in certain ways are known to cause a kernel panic situation. To resolve this, stop the Dell OpenManage Server Administrator and Dell OpenManage Server Administrator Storage Management Service before running storage controller firmware DUPs.
Table 5. Update Packages Message Information Message Description/Solution This Update Package is not compatible with your system Your system: System(s) supported by this package: Select a compatible DUP, and try the update again. This Update Package cannot be executed under the current operating system. DUPs supports Linux operating systems and kernels supported by the -- rebuild option. This Update Package is not compatible with any of the devices detected in your system.
Message Description/Solution This update package requires an OpenIPMI driver. Currently no OpenIPMI driver is installed on the system. The DUP you selected cannot be installed because you do not have the OpenIPMI driver installed on the system. In order to assist in the , you can download and install a version of the OpenIPMI driver that meets the minimum version requirement from dell.com/support/manuals. The minimum version required is .
Message Description/Solution WARNING: DO NOT STOP THIS PROCESS OR INSTALL OTHER DELL PRODUCTS WHILE UPDATE IS IN PROGRESS. THESE ACTIONS MAY CAUSE YOUR SYSTEM TO BECOME UNSTABLE. Do not interrupt DUP execution. Cannot find utilities on the system to execute package. The package must have certain utilities to execute. Make sure the following utilities are in the path: The utilities named must be in the path mentioned in the message. File already exists.File already exists.
Message Description/Solution Rebuilding Package Failed - Error copying kernel modules. The package could not be rebuilt because the kernel modules could not be copied. Rebuilding Package Failed - Error recreating archive. The package could not be rebuilt because the archive could not be recreated. Rebuilding Package Failed Uninstallation of driver was unsuccessful. The package could not be rebuilt because the driver could not be uninstalled. Package has been rebuilt successfully.
Message Description/Solution packagename.bin: Rebuilding Package Kernel is already supported by this package. You do not have to rebuild this package because you have already customized the package for the kernel. You will only receive this message if you previously used the -rebuild option and then ran the rebuilt package. packagename.
Message Description/Solution In no event shall Dell Inc. be held liable for any direct, indirect, incidental, special, or consequential damages suffered during or after package customization and execution. Fully consider this statement before executing a customized package that was enabled by the ‑‑rebuild option. packagename.bin: Rebuilding Package failed - Server Administrator is already installed on the system. Packages cannot be rebuilt on a system that has Server Administrator installed.
Message Description/Solution Warning: Screen widths of less than can distort the information view. To optionally correct this, answer < No > to stop package execution. Widen the terminal window to the required size and then re-execute the package interactively. DUP Message Logs Logging occurs when you run a command for a DUP. The logs maintain information about all update activities. DUPs write to the Messages log.
Windows Troubleshooting 7 This section describes possible troubleshooting steps related to Windows Operating System. Known Issues The issues listed below are known issues and corrective actions for Dell Update Packages (DUPs) for Windows operating systems. Also see the corresponding Readme for Windows at dell.com/support/manuals. NOTE: The readme.txt file, which is available at dell.com/support/manuals, provides the latest information regarding known issues.
Message Description/Solution system. Your system: This Update Package is not compatible with your system. Your system: Systems(s) supported by this package: ...: Select a compatible DUP, and try the update again. This Update Package cannot be executed under the current operating system. The Operating System is not supported by DUP. For a list of supported Operating System check the Dell Systems Software Support Matrix.
Message The version of this Update the same as the currently installed Software application name: Package version: version: Description/Solution Package is version. Installed The DUP you selected cannot be installed because the same version of the software already exists on the system. (Using the Interactive mode) Click Yes when prompted to continue with the installation. This package is not compatible with the version of Server Agent on your system.
• The full path and filename of the support log generated by the command • DUP type • DUP version • Framework version of the DUP • Note the software application name of the DUP • Version of the currently installed DUP • Version that the command is trying to apply to the system • Exit code that results from execution of the command • Whether a reboot was performed NOTE: The support log files are intended for use by Dell support personnel.
Frequently Asked Questions 8 Question: Must I reboot my system after applying every Dell Update Package (DUP)? Answer: DUPs that are running in the interactive mode determine if it is necessary to reboot the system. If so, you are prompted to reboot. In the silent unattended mode, the exit code is set to 2, which indicates that a system restart is required. Question: Which operating systems are supported by DUPs? Answer: The Dell Systems Software Support Matrix available at dell.
Answer: Yes. Download the DUP for the previous version of the system BIOS from dell.com/support and install it. If a DUP is not available, use one of the other formats on dell.com/support. Question: Why does the DUP for the system BIOS require a reboot? Answer: The BIOS update is applied only after you reboot the system. Question: I'd like to apply several updates to my system at once.
9 Trusted Platform Module and BitLocker Support A Trusted Platform Module (TPM) is a secure microcontroller with cryptographic capabilities designed to provide basic security‑related functions involving encryption keys. It is installed on the motherboard of the system, and communicates with the rest of the system using a hardware bus. You can establish ownership of the system and its TPM through BIOS setup commands.
NOTE: For mass BIOS updates, create a script that disables BitLocker, installs the update, reboots the system and then re‑enables BitLocker. For one‑to‑one Dell Update Package (DUP) deployments, manually disable BitLocker and then re‑enable it after rebooting the system.
10 Microsoft Windows Server 2008 User Account Control In Microsoft Windows Server version 2008 and earlier, user accounts were often members of the local Administrators group and had access to administrator privileges. Members of the local Administrators group could install, update, and run software since an Administrator account has system-wide access. When a user was added to the local Administrators group, that user was automatically granted Windows privilege.
UAC Restrictions When Running DUPs remotely By default, after UAC starts, all Administrator Account users login as Standard Users. Thus, rights to access critical system resources are not available until the user confirms the privilege elevation request. This restriction disables the option to remotely deploy DUPs. UAC returns an Access Denied error if the management node agent runs on these login credentials.
