User's Manual

Message Description/Solution
The version of this Update Package is
the same
as the currently installed version.
Software application name: <name>
Package version: <version> Installed
version: <version>
The DUP you selected cannot be installed because the
same version of the software already exists on the system.
In the interactive mode , ClickYes when prompted to
continue with the installation.
This package is not compatible with
the version
of Server Agent on your system. You
must upgrade to Server Administrator
before running this package.
Use an alternative update method from dell.com/support/
manuals.
Administrator privileges are required
to perform
this update.
Log in with Administrator privileges, and try the
update again.
You must reboot the system for the
update to take
effect.
If you shut down or power off the system after performing
an update, you will lose the update.
An Update Package is already running.
Wait until
it is complete before proceeding with
another update.
You can run only one DUP at a time.
This Update Package is not installed.
Software application
name: <name> Package version: <version>
Would you like to install?
In an interactive mode, if a fresh install is applicable, you
are presented with a choice to install or not. The package
version is also displayed.
DUP Message Logs
Logging occurs when you run a command for a DUP. The logs maintain information about all update activities. DUPs
write to the Messages log. If you install the same package more than once on the same system, the log is appended. The
messages files directory contain messages about a wide range of events on the system. Therefore, you must scan
through the log file to find the messages that are relevant to DUPs.
Message Location
The default path for the older version prior to DUP 7.2 framework log file is %SystemDrive%\dell\updatepackage\log.
The path of the log files from 7.2 DUP framework are:
Windows Server 2003: %SystemDrive%\Documents and Settings\All Users\Application Data\Dell\UpdatePackage\log
Windows Server 2008 and Windows Server 2012: %SystemDrive%\Program Data\Dell\UpdatePackage\log.
NOTE: User needs to have administrative privilege to see the log files.
Messages Log Files
The messages log file includes the following information
• Date and time the DUP was launched
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