Owner's Manual

• Dell Update Packages do not require new refreshes of existing DUPs to be reinstalled since the
firmware or driver payload does not change when the DUP is refreshed. A new DUP is available
if changes have been made to the firmware or driver payload.
• If you login to a system running on Microsoft Windows Small Business Server 2008 operating
system, by default you are logged in as a regular user even though you may have Administrator
privileges. This is due to an in-built feature called User Account Control (UAC) that automatically
reduces the potential of security breaches. Before you run DUPs on your system, elevate the
privileges for administrators using Windows security options in Group Policy Editor. For more
information, see the DUPs User Guide.
• Sometimes a pop up with dialog message saying "You need to format the disk in Drive A: before
you can use it" if any USB Device is attached through iDRAC virtual media. If you get this pop up
message then ignore it during DUP execution and close the pop up by clicking close button after
DUP execution is completed (BITS041566).
“The Update Package is running on an unsupported new operating system, do you want to
continue?” message will pop-up in Microsoft Windows Server 2012 operating system, because all
DUPs are not recreated based on new DUP framework.
Note: Ensure that a drive is available for DUPs to mount a partition to complete an update
successfully.
Power Supply Unit (PSU) Dell Update Packages (DUPs)
After a Successful Power Supply firmware update, the system turns off, for up to 5 to 10 minutes, and
reboots automatically. If you perform a cold boot (AC Power cycle) during the firmware update, the
system does not boot.
Unified Server Configurator (USC) Dell Update Packages (DUPs)
• Lifecycle controller updates require system services to be enabled.
• For the first time, before you attempt to run Driver Package Diagnostics DUPs, execute the USC
DUP.
• If the operating system is installed from "Operating System Deployment", select "Reboot and Exit"
in the USC environment before booting to the operating system. This closes the USC session
which is held for 18 hours. If you do not want to enter the USC and select "Reboot and Exit", but
want to execute the DUPs within 18 hours, unplug the power supply of the system, wait for 10
seconds, and then power on the system.
12 G BIOS
• BIOS updates require system services/Lifecycle controller to be enabled.
• If the operating system is installed from "Operating System Deployment", select "Reboot and Exit"
in the USC environment before booting to the operating system. This closes the USC session
which is held for 18 hours. If you do not want to enter the USC and select "Reboot and Exit", but
want to execute the DUPs within 18 hours, unplug the power supply of the system, wait for 10
seconds, and then power on the system.
• BIOS DUP will use LC to update BIOS. BIOS DUP will stage the BIOS firmware to maser partition
and create a SSIB update task, which is executed by the SSM manager on reboot. The update task
in the SSIB is a call to update wrapper in LC which has BIOS update logic.
BIOS
• A BIOS update requires enough free physical memory to load the entire BIOS image into the
physical memory. If there is insufficient free physical memory available on the system to
load the BIOS image, the Dell Update Package for BIOS may fail. In this instance, the BIOS can be
updated using the Diskette method, by running the Dell Update Package after adding more
memory, or by running the Dell Update Package immediately after a reboot.
• BIOS update is not supported on PowerEdge R210 with BIOS version 1.0.33, 1.2.1, or 1.1.4 installed.
BIOS versions earlier than 1.3.4 do not support the online update method used by the DUP
process on the PowerEdge R210 under Window Server 2008R2. To update BIOS from one
of the versions listed, use the offline BIOS update. Once version 1.3.4 of BIOS is installed, all
future BIOS will be supported.