Dellt UPS Upgrade Software Utility Installation and Configuration User's Guide www.dell.com | support.dell.
Notes and Warnings NOTE: A NOTE indicates important information that helps you make better use of your product. Information in this document is subject to change without notice. E 2009 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.
Table of Contents 1 2 Introduction Supported Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Supported UPS Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Supported Languages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Installing the Utility Installing the Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction 1 The Dellt UPS Upgrade Software utility is a user interface (UI) program for updating uninterruptible power system (UPS) firmware. The Dell UPS Upgrade Software utility can upgrade the UPS firmware locally using an RS-232 or USB port, or over a network using an Ethernet connection through the Dellt Network Management Card. The utility resides on your PC. NOTE: Upgrades over a network require a Dell Network Management Card with a firmware version of v01.04.0000 or greater.
Supported UPS Models The Dell UPS Upgrade Software utility supports the Dell UPS System models listed in Table 1. Table 1.
Installing the Utility This chapter describes how to install and uninstall the Dell UPS Upgrade Software utility. Installing the Utility This section includes instructions for installing the Dell UPS Upgrade Software utility. 1 Double-click the setup icon 2 Select the language to display during installation and click OK (see Figure 1). Figure 1. Selecting the Language 6 | Installing the Utility to run the setup.exe program and begin installation.
3 Review the Introduction window content and click Next (see Figure 2). Figure 2.
4 By default, the software installs to C:\Program Files\Dell\UPSUpgradeSoftware. Change the location if needed and click Next (see Figure 3). Figure 3.
5 Select the option you will use to start the utility, then click Next (see Figure 4). See Table 2 for a description of each startup option in the Choose Shortcut Folder window. Figure 4.
Table 2. Choose Shortcut Folder Settings Startup Option Activation Action S To disable the Create Icons for All Users feature, deselect the checkbox. S Click Next to accept the default. Start the utility from the Start menu > All Programs > Dell UPS Upgrade Software path. In the Start Menu S Select the option. S To disable the Create Icons for All Users feature, deselect the checkbox. S Click Next. Start the utility from the Start menu > All Programs path. The selection is not under a program group.
6 Review the installation option selections. If the selections are correct, click Install to install the utility (see Figure 5). Figure 5.
7 Monitor installation progress using the progress bar on the Dell UPS Upgrade Software window until installation completes (see Figure 6). Figure 6.
8 Click Done to exit (see Figure 7). Figure 7. Completing the Utility Installation 9 Once installed, you can start the Dell UPS Upgrade Software utility using the start-up option you specified on the Choose Shortcut Folder window (see Figure 4 on page 9). For example, if you accepted the default start-up method (In a new Program Group), you will start the utility using the Start menu > All Programs > Dell UPS Upgrade Software path (see Figure 8). Figure 8.
Uninstalling the Utility This section includes instructions for uninstalling the Dell UPS Upgrade Software utility. 1 Exit the Dell UPS Upgrade Software utility. 2 Begin uninstalling the software in one of the following ways: 3 S If you chose to start the utility using a Start menu selection, follow the appropriate Start menu > All Programs path and select Uninstall Dell UPS Upgrade Software. S If you chose to start the utility from an icon or by using the Upgrade.
4 The Uninstall Dell UPS Upgrade Software window displays a progress bar while the utility uninstalls (see Figure 10). Figure 10.
5 After the Dell UPS Upgrade Software utility uninstalls completely, click Done (see Figure 11). Figure 11.
3 Using the Utility This chapter describes the Dell UPS Upgrade Software window and provides prerequisites for upgrading the UPS using the Dell UPS Upgrade Software utility.
See Table 3 on page 19 for descriptions of the fields and buttons on the Dell UPS Upgrade Software window. Figure 12.
Table 3. Upgrade Software Window Selections Field Purpose Description UPS Firmware File Upgrade Setting Produces a list of UPS firmware versions. The program reference number and firmware version display in the UPS Information column for the file you select. RS232 or USB Upgrade Setting Updates the UPS firmware through the RS-232 or USB port. NMC Upgrade Setting Enables the NMC IP Address and SNMP Read Community fields for updating the UPS firmware through the Ethernet.
Before You Begin Before you begin the upgrade, verify that you can provide a proper connection to the UPS as follows: S If you are upgrading the UPS firmware through an RS-232 or USB port, connect only to the UPS you intend to upgrade—even if you are using a multi-port PC. A single connection ensures that the upgrade utility communicates only with the UPS that you intend to upgrade.
4 Upgrading UPS Firmware This chapter describes how to use the Dell UPS Upgrade Software utility to upgrade Dell UPS firmware. The instructions describe the upgrade procedure in the following sequence: S Selecting upgrade settings S Validating the operating state of the UPS and the upgrade settings you selected S Completing the upgrade process NOTE: You can upgrade only one UPS at a time.
3 Choose one of the following communication methods through which to upgrade the UPS firmware (see Figure 14): S Select RS232 or USB to use the PC COM port or USB port to upgrade locally. S Select NMC to use the Dell Network Management Card Ethernet interface to upgrade over the network. Figure 14. Selecting the Communication Method 4 NMC option only. Enter the IP address of the Dell Network Management Card, and either enter the SNMP Read Community value or accept the default value (public).
6 Click Connect to establish a connection to the UPS. 7 Verify that the UPS listed in the UPS Information column is the UPS you intend to upgrade (see Figure 15). Figure 15.
8 Click the browse button beside the UPS Firmware File field. Select the upgrade file with the appropriate firmware version for this upgrade. Click Open (see Figure 16). Figure 16.
9 Ensure that the firmware version was correctly selected by verifying the program reference number and firmware version number in the File Information column (see Figure 17). Figure 17. Identifying the Firmware Version NOTE: Before the upgrade begins, the Dell UPS Upgrade Software utility validates the operating state, the upgrade settings you selected, firmware version compatibility with the selected UPS model, and the UPS connection.
Table 4. Validation Notification Notification Description The UPS Ready for Upgrade field in the UPS Information column displays Yes. The UPS is ready for upgrade. The Dell UPS Upgrade Software utility begins upgrading the UPS firmware. The UPS Ready for Upgrade field in the UPS Information column displays No. The UPS is not ready for upgrade.
Figure 18. Monitoring Progress as the UPS Firmware Upgrades NOTE: While upgrading, the UPS LCD displays the message Flash Update in Process. A progress bar with the upgrade percentage completed also displays. 13 Determine the upgrade completion status as follows: S If the UPS firmware upgrade is successful, a notification message displays and this procedure is completed (see Figure 19). S If errors occur during the upgrade, an error message displays (see Figure 20). Continue to Step 14. Figure 19.
Figure 20. Upgrade Processing Error Message 14 Select Force Upgrade on the Dell UPS Upgrade Software window (see Figure 21). NOTE: When you select Force Upgrade, only the program reference number is validated before the upgrade begins. Figure 21. Forcing the Upgrade 15 Click Upgrade to retry the UPS firmware upgrade. 16 Determine the upgrade completion status as follows: 28 S If the UPS firmware upgrade is successful, a notification message displays (see Figure 19 on page 27).
