Dell UZ2215H/UZ2315H/UZ2715H User’s Guide Model: UZ2215H/UZ2315H/UZ2715H Regulatory model: UZ2215Hf/UZ2315Hf/UZ2715Hb
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. ____________________ Information in this document is subject to change without notice. © 2014 Dell Inc. All rights reserved.
Contents 1 About Your Monitor . . . . . . . . . . . . . . . . . . . . . . 5 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . 5 Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Identifying Parts and Controls . . . . . . . . . . . . . . . . 8 Monitor Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Plug and Play Capability . . . . . . . . . . . . . . . . . . . 26 Universal Serial Bus (USB) Interface . . . . . . . . . . .
Mobile High-Definition Link (MHL) Specific Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Microsoft® Lync® Specific Problems . . . . . . . . . . 65 5 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 FCC Notices (U.S. Only) and Other Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . 67 Setting Up Your Monitor . . . . . . . . . . . . . . . . . . .
1 About Your Monitor Package Contents Your monitor ships with the components shown below. Ensure that you have received all the components and Contacting Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries. NOTE: To set up with any other stand, please refer to the respective stand setup guide for setup instructions.
• Power Adapter • HDMI Cable • DP Cable (DP to Mini-DP) • USB 3.
Product Features The Dell UZ2215H/UZ2315H/UZ2715H flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), and LED backlight. The monitor features include: • UZ2215H: 54.61 cm (21.5-inch) viewable area display (measured diagonally). 1920 x 1080 resolution, plus full-screen support for lower resolutions. • UZ2315H: 58.42 cm (23-inch) viewable area display (measured diagonally). 1920 x 1080 resolution, plus full-screen support for lower resolutions.
Identifying Parts and Controls Front View Front Panel Controls Label 8 Description 1 Microphone 2 Webcam (Full HD) 3 Function buttons (For more information, see Operating the Monitor) 4 Power On/Off button (with LED indicator) | About Your Monitor
Back View Label UZ2715H UZ2215H / UZ2715H Back View with Monitor Stand UZ2215H / UZ2315H UZ2315H Back View with Monitor Stand Description Use 1 VESA mounting holes (100 mm x 100 mm - behind attached VESA Cover) Wall mount monitor using VESAcompatible wall mount kit (100 mm x 100 mm). 2 Regulatory label Lists the regulatory approvals. 3 Stand release button Releases stand from monitor. 4 Security lock slot Secures monitor with security lock (security lock not included).
Side View UZ2215H / UZ2715H Label 1 10 UZ2315H Description Headphone-out / Microphone-in combo jack | About Your Monitor Use Connect the headset.
Bottom View Bottom View without Monitor Stand Label Description Use 1 Adapter connector Connect the power cable. 2 DP in connector Connect your computer with DP cable. 3 HDMI (MHL) port connector Connect your MHL devices with MHL cable. 4 VGA connector Connect your computer VGA cable (optional purchase). 5 USB upstream port Connect the USB cable that came with your monitor to the computer. Once this cable is connected, you can use the USB connectors on the monitor.
Monitor Specifications Flat Panel Specifications Model UZ2215H UZ2315H Screen type Active matrix - TFT LCD Panel type PLS (Plane to Line Switching) UZ2715H Viewable image Diagonal 54.61 cm (21.5 inches) 58.42 cm (23.0 inches) 68.58 cm (27.0 inches) Horizontal, Active Area 476.06 mm (18.74 inches) 509.18 mm (20.05 inches) 597.9 mm (23.5 inches) Vertical, Active Area 267.79 mm (10.54 inches) 286.42 mm (11.28 inches) 336.3 mm (13.24 inches) Area 127484.11 mm2 (197.52 inch2) 145839.
Resolution Specifications Model UZ2215H/UZ2315H/UZ2715H Horizontal scan range 30 kHz to 83 kHz (automatic) Vertical scan range 56 Hz to 76 Hz (automatic) Maximum preset resolution 1920 x 1080 at 60 Hz Supported Video Modes Model UZ2215H/UZ2315H/UZ2715H Video display capabilities (HDMI & DP playback) 480p, 480i, 576p, 720p, 1080p, 576i, 1080i Preset Display Modes UZ2215H/UZ2315H Display Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal/ Vertica
UZ2715H Display Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal/ Vertical) VESA, 720 x 400 31.5 70.1 28.3 -/+ VESA, 640 x 480 31.5 59.9 25.2 -/- VESA, 640 x 480 37.5 75.0 31.5 -/- VESA, 800 x 600 39.9 60.3 40.0 +/+ VESA, 800 x 600 46.9 75.0 49.5 -/- VESA, 1024 x 768 48.4 60.0 65.0 -/- VESA, 1024 x 768 60.0 75.0 78.8 +/+ VESA, 1280 x 1024 64.0 60.0 108.0 +/+ VESA, 1280 x 1024 80.0 75.0 135.
Electrical Specifications Model UZ2215H/UZ2315H/UZ2715H • Analog RGB, 0.
Camera - MIC Specifications Lens Field of view 72.4° for 1920 x 1080 Focus mode Fixed Focus Focus area 21 cm~Infinity Focusing distance (normal mode) 50 cm Image Sensor Active array size 2.0 mega-pixel Video Specification Video frame rate 1920 x 1080 (Full HD)- up to 30 frames per second 640 x 480 (VGA) and below - up to 30 frames per second Audio Specification Microphone type Interface USB 2.0 High Speed Power Supply 3.
Physical Characteristics Model UZ2215H Connector type 15-pin D-subminiature (Blue connector); DP (Black connector); HDMI (MHL); USB 3.0 (Black Tongue); Headphone-Out / Mic-in (Combo) Signal cable type • Digital: detachable, HDMI, 19 pins • Digital: detachable, MHL, 19 pins • Digital: detachable, DP to Mini-DP, 20 pins • Universal Serial Bus: detachable, USB, 9 pins Dimensions (with stand) Height 407.5 mm (16.04 inches) Width 530.7 mm (20.89 inches) Depth 180.0 mm (7.
Model UZ2315H Connector type 15-pin D-subminiature (Blue connector); DP (Black connector); HDMI (MHL); USB 3.0 (Black Tongue); Headphone-Out / Mic-in (Combo) Signal cable type • Digital: detachable, HDMI, 19 pins • Digital: detachable, MHL, 19 pins • Digital: detachable, DP to Mini-DP, 20 pins • Universal Serial Bus: detachable, USB, 9 pins Dimensions (with stand) Height (extended) 501.9 mm (19.76 inches) Height (compressed) 376.9 mm (14.84 inches) Width 563.8 mm (22.20 inches) Depth 180.
Model UZ2715H Connector type 15-pin D-subminiature (Blue connector); DP (Black connector); HDMI (MHL); USB 3.0 (Black Tongue); Headphone-Out / Mic-in (Combo) Signal cable type • Digital: detachable, HDMI, 19 pins • Digital: detachable, MHL, 19 pins • Digital: detachable, DP to Mini-DP, 20 pins • Universal Serial Bus: detachable, USB, 9 pins Dimensions (with stand) Height 467.7 mm (18.41 inches) Width 658.8 mm (25.94 inches) Depth 196.0 mm (7.72 inches) Dimensions (without stand) Height 418.
Environmental Characteristics Model UZ2215H UZ2315H UZ2715H Temperature Operating Non-operating 0 °C to 40 °C (32 °F to 104 °F) • Storage: -20 °C to 60 °C (-4 °F to 140 °F) • Shipping: -20 °C to 60 °C (-4 °F to 140 °F) Humidity Operating Non-operating 10% to 80% (non-condensing) • Storage: 5% to 90% (non-condensing) • Shipping: 5% to 90% (non-condensing) Altitude Operating 5,000 m (16,404 ft) (maximum) Non-operating 12,192 m (40,000 ft) (maximum) Thermal dissipation 20 | • 204.
Power Management Modes If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save Mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature.
The OSD functions only in the normal operation mode. When any button is pressed in the Active-off mode, one of the following messages will be displayed: or Activate the computer and the monitor to gain access to the OSD. NOTE: This monitor is ENERGY STAR®-compliant.
Pin Assignments VGA Connector Pin Number 15-pin Side of the Connected Signal Cable 1 Video-Red 2 Video-Green 3 Video-Blue 4 GND 5 Self-test 6 GND-R 7 GND-G 8 GND-B 9 Computer 5 V/3.
DisplayPort Connector Pin Number 24 20-pin Side of the Connected Signal Cable 1 ML0(p) 2 GND 3 ML0(n) 4 ML1(p) 5 GND 6 ML1(n) 7 ML2(p) 8 GND 9 ML2(n) 10 ML3(p) 11 GND 12 ML3(n) 13 GND 14 GND 15 AUX(p) 16 GND 17 AUX(n) 18 GND 19 Re-PWR 20 +3.
HDMI Connector Pin Number 19-pin Side of the Connected Signal Cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK+ 11 TMDS CLOCK SHIELD 12 TMDS CLOCK- 13 CEC 14 Reserved (N.C.
MHL Connector Pin Number 19-pin Side of the Connected Signal Cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 GND 6 TMDS DATA 1- 7 MHL+ 8 TMDS DATA 0 SHIELD 9 MHL- 10 TMDS CLOCK+ 11 GND 12 TMDS CLOCK- 13 CEC 14 Reserved (N.C. on device) 15 DDC CLOCK (SCL) 16 DDC DATA (SDA) 17 GND 18 VBUS (+5V, 900mA maximum) 19 CBUS Plug and Play Capability You can install the monitor in any Plug and Play-compatible system.
Universal Serial Bus (USB) Interface This section gives you information about the USB ports that are available on the monitor. NOTE: This monitor is Super-Speed USB 3.0 compatible. Transfer Speed Data Rate Power Consumption* Super-speed 5 Gbps 4.5 W (Max, each port) High speed 480 Mbps 4.5 W (Max, each port) Full speed 12 Mbps 4.
USB Downstream Connector Pin Number 9-pin Side of the Connector 1 VCC 2 D- 3 D+ 4 GND 5 SSTX- 6 SSTX+ 7 GND 8 SSRX- 9 SSRX+ USB Ports • 1 upstream - back • 2 downstream - back NOTE: USB 3.0 functionality requires a USB 3.0-capable computer. NOTE: The monitor's USB interface works only when the monitor is On or in the power save mode. If you turn Off the monitor and then turn it On, the attached peripherals may take a few seconds to resume normal functionality.
Maintenance Guidelines Cleaning Your Monitor CAUTION: Read and follow the Safety Instructions before cleaning the monitor. WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor: • To clean your anti-static screen, lightly dampen a soft, clean cloth with water.
| About Your Monitor
2 Setting Up the Monitor Attaching the Stand NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set up instructions. To attach the monitor stand: 1. Remove the cover and place the monitor on it. 2. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor. 3. Press the stand till it snaps into place.
Connecting the blue VGA cable Connecting the HDMI cable Connecting the MHL cable 32 | Setting Up the Monitor
Connecting the black DisplayPort (DP to mini-DP) cable Connecting the USB 3.0 cable After you have completed connecting the VGA/DP/HDMI cable, follow the procedures below to connect the USB 3.0 cable to the computer and complete your monitor setup: 1. Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.0 port on your computer. (See Bottom View for details.) 2. Connect the USB 3.0 peripherals to the downstream USB 3.0 ports on the monitor. 3.
Using the Mobile-High Definition Link (MHL) NOTE: This monitor is MHL certified. NOTE: To use the MHL function, use only MHL certified cable and source devices that support MHL output. NOTE: Some MHL source devices may take more than a few seconds or longer to output an image, depending on MHL source devices. NOTE: When the connected MHL source device enters Standby mode, the monitor displays a black screen or the message below, depending on MHL source device's output.
Organizing Your Cables After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) organize all cables as shown above. Removing the Monitor Stand NOTE: To prevent scratches on the LCD screen while removing the stand, make sure that the monitor is placed on a soft, clean surface. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set-up instructions.
Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable, flat table. 2. Remove the stand. 3. Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover. 4. Attach the mounting bracket from the wall mounting kit to the monitor. 5.
3 Operating the Monitor Power On the Monitor Press the button to turn On the monitor. Using the Front Panel Controls Use the control buttons on the front of the monitor to link up Microsoft® Lync® Software or adjust the characteristics of the image being displayed. As you use these buttons, an On-Screen Display (OSD) or LED indicator shows the numeric values or activities of the characteristics as they change.
The following table describes the front panel buttons and OSD buttons: Front Panel Button / OSD Button Description Use the Hook button to accept an incoming invite notification. 1 Hook Use the Mute button to mute audio. 2 MUTE 3 Volume Down Up 4 Volume Up Down 5 Microphone Mute OK • Use Volume Up button to increase OSD bar volume. • Use the Down button to adjust (decrease ranges) items in the OSD menu. • Use the Microphone Mute button to mute microphone.
Accessing Microsoft® Lync® with the Panel Buttons To enable Microsoft® Lync® functions with your monitor, make sure that the USB upstream cable is connected between your computer and the monitor. If not, the following message will be displayed: NOTE: The front panel buttons, excluding Volume Up and Volume Down, function only when Microsoft® Lync® is active on your computer. 1. Hook The Hook button light flashes when someone calls you on Lync.
2. Mute To mute the audio, press the Mute button. The mute-button light turns on when audio is muted. 3. Volume Down/Volume Up To adjust the volume, press the Volume Down or Volume Up buttons. The activated OSD shows the numeric values of the volume level. 4. Microphone Mute To mute the microphone, press the Microphone Mute button. The microphonemute-button light turns on when the microphone is muted.
Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear. 1. Press the button to launch the OSD menu and display the main menu.
Main Menu for digital (DP) input 2. Use and to move between the setting options. As you move from one icon to another, the option name is highlighted. See the following table for a complete list of all the options available for the monitor. 3. Use to activate the highlighted option. 4. Use and 5. Use to enter the slide bar and then use and indicators on the menu, to make your changes. 6. Select 42 | to select the desired parameter. to return to the main menu.
Icon Menu and Submenus Description Brightness/ Contrast Use this menu to activate Brightness/Contrast adjustment. Brightness Brightness adjusts the luminance of the backlight. Use to increase the brightness and use brightness (min. 0 / max. 100). to decrease the NOTE: Manual adjustment of Brightness is disabled when Dynamic Contrast is switched On. Contrast Adjust the Brightness first, and then adjust the Contrast only if further adjustment is necessary.
Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. VGA Select the VGA input when you are using the analog (VGA) connector. Use to select the VGA input source. DisplayPort Select the DisplayPort input when you are using the DisplayPort (DP) connector. Use to select the DisplayPort input source.
Input Color Format Allows you to set the video input mode to: RGB: Select this option if your monitor is connected to a computer (or DVD player) using the HDMI cable (or DisplayPort cable); or MHL devices using the MHL cable. YPbPr: Select this option if your monitor is connected to a DVD player by YPbPr using HDMI cable (or DisplayPort cable); or MHL devices by YPbPr using the MHL cable. Or if the DVD (or MHL devices) color output setting is not RGB. Gamma Allows you to set the Gamma to PC or MAC.
Preset Modes When you select Preset Modes, you can choose Standard, Multimedia, Movie, Game, Paper, Color Temp., or Custom Color from the list. • Standard: Loads the monitor's default color settings. This is the default preset mode. • Multimedia: Loads color settings ideal for multimedia applications. • Movie: Loads color settings ideal for movies. • Game: Loads color settings ideal for most gaming applications. • Paper: Loads brightness and sharpness settings ideal for viewing text.
Saturation This feature can adjust the color saturation of the video image. Use or to adjust the saturation from '0' to '100'. Use image. to increase the monochrome appearance of the video Use to increase the colorful appearance of the video image. NOTE: Saturation adjustment is available only when you select Movie or Game preset mode. Reset Color Settings Reset your monitor’s color settings to the factory settings. Display Settings Use the Display Settings to adjust image.
Dynamic Contrast Allows you to increase the level of contrast to provide sharper and more detailed image quality. Use to select the Dynamic Contrast "On" or "Off". NOTE: Dynamic Contrast provides higher contrast if you select Game or Movie preset mode. Response Time Allows you to set the Response Time to Normal or Overdrive. Reset Display Settings Select this option to restore default display settings.
Menu Settings Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Transparency Timer Language options set the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese). Select this option to change the menu transparency by using and (min. 0 / max. 100).
Other Settings DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via the software on your computer. You can disable this feature by selecting Disable. Enable this feature for best user experience and optimum performance of your monitor.
LCD Conditioning Reset Other Settings Factory Reset Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. You can enable this feature by selecting Enable. Reset all settings under the Other Settings menu to the factory preset values. Reset all settings to the factory preset values. NOTE: This monitor has a built-in feature to automatically calibrate the brightness to compensate for LED aging.
OSD Warning Messages When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), manual brightness adjustment is disabled. When the monitor does not support a particular resolution mode, you will see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1920 x 1080.
When the monitor enters the Power Save mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD.
If either VGA, HDMI (MHL), or DP input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears. or or or See Troubleshooting for more information.
Setting the Maximum Resolution To set the maximum resolution for the monitor: In Windows® 7, Windows® 8, and Windows® 8.1: 1. For Windows® 8 and Windows® 8.1 only, select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Screen Resolution. 3. Click the Dropdown list of the Screen Resolution and select 1920 x 1080. 4. Click OK. If you do not see 1920 x 1080 as an option, you may need to update your graphics driver.
Using Tilt, Swivel, and Vertical Extension (For UZ2315H) NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions. Tilt, Swivel With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle. NOTE: The stand is detached when the monitor is shipped from the factory. Vertical Extension NOTE: The stand extends vertically up to 125 mm.
Rotating the Monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted up to avoid hitting the bottom edge of the monitor.
Adjusting the Rotation Display Settings of Your System (For UZ2315H) After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the 'contents' on your display. To adjust the Rotation Display Settings: 1. Right-click on the desktop and click Properties. 2.
4 Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. Turn off both your computer and the monitor. 2. Unplug the video cable from the back of the computer.
or or 4. This box also appears during normal system operation, if the video cable becomes disconnected or damaged. 5. Turn Off your monitor and reconnect the video cable; then turn On both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.
To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode. 3. Press and hold Button 3 and Button 6 on the front panel simultaneously for 2 seconds. A gray screen appears. 4. Carefully inspect the screen for abnormalities. 5. Press Button 6 on the front panel again. The color of the screen changes to red. 6.
Shaky/Jittery Video Wavy picture or fine movement • • • • • Perform Auto Adjust via OSD. Adjust the Phase and Pixel Clock controls via OSD. Reset the monitor to Factory Settings. Check environmental factors. Relocate the monitor and test in another room. Missing Pixels LCD screen has spots • Cycle power On-Off. • Pixel that is permanently Off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.
Intermittent Problems Monitor malfunctions on & off • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Reset the monitor to Factory Settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode. Missing Color Picture missing color • Perform monitor self-test feature check. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
The picture The picture does not fill the cannot fill the entire screen height or width of the screen • Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen. • Run the built-in diagnostics. Universal Serial Bus (USB) Specific Problems Specific Symptoms What You Experience Possible Solutions USB interface is USB peripherals not working are not working • • • • • • High Speed USB 3.0 interface is slow High Speed USB 3.
Mobile High-Definition Link (MHL) Specific Problems Specific Symptoms MHL interface is not working What You Experience Can not see MHL device image shown on the monitor Possible Solutions • • • • Ensure your MHL cable and MHL device are MHL certified. Check your MHL device is turned On. Check your MHL device is not in Standby mode. Check physical MHL cable connection is corresponding to input source selected on OSD Menu i.e., HDMI (MHL) 1 or HDMI (MHL) 2.
| Troubleshooting
5 Appendix WARNING: Safety Instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Product Information Guide. FCC Notices (U.S. Only) and Other Regulatory Information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com/regulatory_compliance.
Setting Up Your Monitor Setting the display resolution For maximum display performance with Microsoft® Windows® operating systems, set the display resolution to 1920 x 1080 pixels by performing the following steps: In Windows® 7, Windows® 8, and Windows® 8.1: 1. For Windows® 8 and Windows® 8.1 only, select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Screen Resolution. 3. Click the Dropdown list of the Screen Resolution and select 1920 x 1080. 4. Click OK.
7. After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 again. NOTE: If you are unable to set the recommended resolution, please contact the manufacturer of your computer or consider purchasing a graphics adapter that will support the video resolution.
